[Resolved]  Woodland Shoes Article No G-4041 — Damage in shoes & Resoleing

I had purchased a pair of shoes (Artcile No.G 4041 Camel Colour)from M/s.Earthline Apparels Pvt Ltd, Woodland Store at Borivali (West), Mumbai vide bill no.7948 dt.11th February, 2007 for Rs.1, 895/-. On 20th October, 2008 I had given it for repair (for resoling as it got damage) to the abovementioned store at Borivali (West) (Repair Slip No.73) & charges for the same is Rs.450/-. I had paid advance of Rs.200/-. The person told me that minimum period will take atleast 15 to 20 days but till date I have not received a pair of shoes. 3 times I went to the above mentioned stores but the concerned persons gives similar replies like your shoes sent to Factory at Delhi or the particular sole is not available but whenever we will receive will phone you up. On 8th Dec, 2008, I have got phone from him & told me that at the factory shoe sole is not available & therefore it will take another 15 or 20 days. Will you please let me know about why such delay is taking place for just resoling of 1 pair of shoes.

Thanks & Regards,
Paresh H Kapadia