[Resolved] Woodland Shoes — stitches & adhesive are opened

omprak

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear Sir,

I have purchased a woodland shoe in August 8th, the shoe stitching and adhesive are opened, went for the repair as it was in warranty, they told will take 2 weeks, after that they have given me a replacement, which is larger than my size. When contacted them, they say we are helpless could not do anything. That mean the customer service & loyalty is absolutely ZERO from the DEALER, kindly advice me, how to go about.

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Aug 13, 2020

Complaint marked as Resolved

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anilkumar g.s

from Thiruvananthapuram, Kerala

I purchased a new shoe model no G.4092 khaki 40on[protected] .after one month its stitches and adhesives are opened, i was submit these shoe to your shoroom AERO CLUB CITY AGENCIES PAZHAVANGADI TRIVANDRUM..they told that the stiching problem is not manufacturing defect. so it will repair at free of cost. I give the materal to him after 10 days[protected] they give back. But that reapiring is not correct, I returned the shoe to the showroom and they give a new slip and told, this material is send to head office. Today[protected] i call the show room they tell that the item is not received. My phone no is [protected]