[Resolved]  Woodland Shoes — Shoe Replacement

Woodland shoe — replacement of a damaged sole

I purchased a par of shoes (Tin no. [protected]) for my son from M/S Aero Club Sop No. 39, Cloud Nine, The Mall Amritsar on 11/10/08 vide cash memo no. 197. The sole of one shoe started to crack after two months. When I approached the show room, they said It won't be further damaged. My son could continue to use that. However within three months It cracked further.
When I approached the salesman there, he advised me to visit some other day because only manager could attend the complaint. I again went there and then after arguments, they agreed to attend to the complaint but asked for Rs. 450/ for repairs (replacing the sole).
Actually they should replace the pair and give me the new one. If at all the company only replaces the sole why should I have to pay for that?
I have been purchasing woodland shoes for long. such a thing has never happened.
I request that that you advise the concerned dealer to give me the repalcement or else I shall have to approach the consumer court for the harrassment and the defective product.
I trust that you would understand my position .
sukhdev singh
c-4, GNDU Campus Amritsar

Never buy a shoe in Woodland Store Aero Club Marthahalli, Bangalore. He is a cheater says he will give gaurantee of 1 year. He even does not bother if it was purchased 2 days ago.

Myself Malay Nath purchased one shoe from south city mall, kolkata on 7th oct of 2009, sole cracked in Dec.2009. Mr Banga of Aero Club accepted my complain took back the shoe for sole replacement on27th Dec 2009 without any cost.But yesterday(13.01.2010) he called me and said that the sole cannot be replaced.He offered me 60% money back or take back my cracked shoe.
My question is why a reputed company like Woodland is making such bad quality
soles.You are loosing your reputation and buyers confidence.
Please suggest me what should I do.
Retail Invoice No:- 6458, Date:07.10.2009
Repair Slip No:- 082, date: 27.12.2009
Regards
M.Nath
Mob: [protected]

Woodland Shoes — replacement of shoe

I purchased a Woodland Shoe No. GC0321106 size 41 on 30.08.09 from Woodland Store M/s Aero Club, shop no. GF-20 & 21, Ground Floor, Rave Moti Mall, Kanpur. I found a 1" crack in leather on front side within two months of purchase. I requested the store manager Mr. Deepak to comment, he then said that it will be replaced FOC from Co. but he will suggest to wait & wear the same for three or four more months so that the condition of the shoe may go more bad and can be replaced easily. But after four months he straight away refused to take back. I am realy shocked, that a manager of such a reputed co. can behave like that. Kindly do needfull.

my shoes sole is brokan in stiching so i cannot use this shoes