[Resolved]  Woodland Shoes — Metal Hinges of shoe laces Woodland shoes coming off within one month

Dear Sir,
I bought Woodland Shoes from their Aero Club outlet in Ghaziabad ( Pacific Mall) on 10.5.2009.Within a month o[censored]sage the metal clips where shoe laces are to be tied came off rendering them unusable. I bought them with Standard Chratered credit card along with a jacket the total amount was Rs 6790.
My grievance is that a shoe worth Rs 2500 supposed to be tough shoes, metallic failure of shoe lace clips indicates a manufacturing defect.
Can you help me in lodging this complaint against this manufacturer, a refund of my money and prevent them from passing off these substandard shoes as tough shoes to public.
Thank You
Dr Vikas Gupta