[Resolved]  Woodland Shoes — defective shoes

Shop Name: Aero Club, No. 29/30, Tc-54, Vibhuti Khand, The East End Mall, Gomti Nagar, Lucknow

Bill No.: 4672

Bill Date: 17/12/07

Product Code: GC 932 C

Color: Black

Price: Rs. 3, 195/-

The above mentioned shoe was purchased on 17th Dec 2007 and its sole came off within a month. It was given to the shop for replacement on 11th Feb 2008. They said they will try to get it replaced. Finally after a month, I was told that the shoe has been repaired and as per company policy it cannot be replaced.

I asked them to look into the matter as it was a product of very bad quality with the sole coming off in just one month of regular use. They said that they wll talk to the company officials and I'll recieve a call next day about it from the company. That call has not come even after 2 months.

I think your company is cheating customers by selling inferior quality product at highly inflated prices. I have not been able to use the shoe since 15th Jan. Its more than 5 months now and the company is not even bothered.

I sincerely request you to do anyne of the following:

1. Refund my money
2. Replace the shoe with the same model,
3. Give me the option of chosing any other model

If this issue is not resolved by 31st May 2008, I'll be forced to lodge an official compalint with the local consmer court ti get my refund and also claim for damages.

Hi,
Shop Name: Aero cloub, Tirumalgiri, Hyderabad
I totally agree with u .These woodland shoes people are cheating the customers. I am also facing the same problem and asked them to replace the shoes and they just refused.I am also going to consumer's forum.
Regards
Ramesh
[protected]
Hyderabad

Hi,

I too agree with U sir.

These Woodland people are one of the [censored]ing bulls.

I to experienced the same problem and till date it is not resolved... 1 year almost over..

SIr,

1. I am a serving Army Officer presently posted at Agra Cantt.During one of my visits to Pune I had bought one of the woodland Shoes from your authorised showrooms on MG Road.

2. However, i have not even used it for more than one year, it has developed problem with regards to its leather from the toe of its left shoe has come out.

3. You are requested to kindly help me out by instructing me as to how to get it repaired/replaced and through what medium. I am sanguine of a postive responce from your side.

4. My contact details are :
Capt Ankur Mohan
26 MARATHA LI
Pin 911626
C/O 56 APO

Did you file a complaint with consumer courts?

Hi sir,
I am ubendrakumar about my shoe color is camel, some once spread a ink on my shoe it possible to remove the Ink.Your retailer tell about the strain remover to remove the ink as possible.

I had purchased shoes from woodland around 20th dec. and within a week there were cracks on shoes and color was discharged from sholes which made quiet impossible to wear them.I had returned the shoe to the store,Paras downtown mall,Zirakpur to get them either replaced or return my money.Even after one month they repaired the shoe and still the shoe was not at all presentable.I have tried all customer care no but no one has helped.
Its disheartening that a brand like woodland where customer comes for quality is not promising one.I feel i have been cheated vd my money.My complain has been lodged two times as complain no 19 and 20 by the store manager.Please help as soon as possible.

Supriya Negi
[protected]