[Resolved]  Woodland Shoes — Shoes damage

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir,
My Self “Kishore Kumar Maddipatla” working with “Dr. Reddys Laboratories Ltd” as “MANAGER –QA”.
I had a purchase woodland shoes having article code: G 4092, S-40 (khaki), from Aero club M/S: Wood land Stores, Dwarakanagar, Vizag on 23/01/2011.
I am the Woodland customer since 2005 on wards, using most of the articles (i.e valet, belt, jackets, shoes etc.) of wood land.
with that confidence i did a mistake that i didn't checked while purchasing of above said shoe pair. there is a damage in stitching.
right leg shoes doesn't have the stitches around the back side logo.
Recently i saw that and given for repair at same shop on 22/10/2011.
from that day on wards i called more than five times, but there is no proper information from the shop keeper and also he said that it is not possible to stitch as like original.
this damage was not happened during usage. initial it self stitches were not there.
because of this type small things people should not loose their confidence on the brand.
requesting you Pl. look into this matter and do need full.
Thanks in advance for your support.
I had use about 6 pairs of woodland series….but I had never face such problem…this time I caught…but not getting proper response. Can you help me in this matter?
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Thaks & Regards,
Kishore Maddipatla
Cell :+[protected]