[Resolved]  Woodland — Sole broken in woodland shoes

Address:

Central Delhi, Delhi

Woodland do not entertain the customer after purchare - What a bad thing abour company

Dear Sir,

I have purchased shoes of Woodland (Article No. GC 124105 Khakhi 40) from Aero Club, 10/31, Inner Circle, Connaught Place, New Delhi-110001 near about 4 months back.

Now 20 days back, the sole of the shoes was broken and when I have contacted to the shop at Aero Club, he told me that we can do resolling of the shoes. I have given the shoes and he gave me 15 days time for repair of the shoes.

Now after 19 days after continuosly visit to the shop and after calling, the Aero club told me that sole of the shoes is not available and repair is not possible, we are returning you shoes.

We have also discussed this matter to Mr. Bhushan at customer care and he did not reply me satisfactory and told me that repair is not possible and did not give me the contact no. of Area Store Manager. I have to takeup this matter to higer level that response of customer care of woodland is not proper.

I am regular user of Woodland from last 10 years and it has good brand image. Now I am facing problem for repair of the shoes. I am feeling very bad about the company and also I am thinking to update the response of woodland on facebook/twitter or other public website so that every body should aware about the company.

I request you to kindly repair or change my shoes on urgent basis.

Regards

Amit Gupta
New Delhi.
Ph. [protected]