Dear Sir,
I boOKed a consignment on 04th February 2012 through Skylark Express Pvt Ltd, From Surat to New Delhi . But till now (06April 2012), the consignment has not been delivered. When I called to their customer care on 17th Feb, they told that the packet will be delivered today. But till now the packet has not been delivered. Now when i call them, they do not receive the call from my number. Due to this, i am getting too much harassed both mentally and physically. I am visiting to their office form where the consignment was boOKed regularly from 6-7 days. They do not have any idea about the status of my consignment. They only tell that OK today your packet will be delivered. Then on next day, their reply are same. Now what should I do. How should i operate legally against them.
Thank's
Santosh Singh Chauhan
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