[Resolved]  www.eBay.in — online fraud

1) Ebay made me buy a sub standard product.(FLY mobile holder) from my ebay Id : tomcat[protected] , having email ID : shesey.[protected]@gmail.com

2)Ebay or I never able to contact the buyer who sold the defective product through sms/ call / email as there is no address response and for courier there was no address exists with that name.

3)Even after the courier returned with "no address as office closed", ebay made me send the product through courier 2 times.(POD V05912770 & V[protected] against complaint no. 53387.

4) After all this, my claim is rejected saying i have not re-send the product within 72hrs from their mail( was already returned with "OFFICE CLOSED") although I hav sent it very next day and have send them the proof.also to be noted, their 72Hrs includes saturdays & sundays. I have chain of mails where ebay also have not responded for weeks.

5) For a Rs200 worth product ebay made me spend Rs.300 on courier saying thats your procedure, although i have sent you status of POD as "Office closed"

Seller is a cheat, but caused me only Rs.200, but ebay caused an additional Rs.300 loss that too on confimed failed deleivery.

kindly take apropriate acton to reterivemoney from these online frauds.