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[Resolved]  www.indiafloristnetwork.com — Fraud - Delivered lower cost items and no liability afterwards

If you use indiaflorist, please ensure that they have delivered what you have ordered. I used this site couple of times, initially for sweets and flowers. They delivered it on the correct date and I was satisfied with their service. Then I ordered a jewellery costed ~3000/- as per their site and what they delivered was another one costing 2000/- also posted in their site. I was lucky that I asked my relative about what she received and found out the discrepancy. I mailed and complained to the customer service with my order number and complete details but I didn’t receive any replies on whether I will get a re-delivery or not. It’s almost a week now and I have lost hope to get what I have ordered.
I think they take the opportunity that very few people will re-check whether they have delivered exact gifts or not.

And even if you get to know that they have delivered different items, please let me know if you can make them delivered the right item. Best Of Luck!!
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

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I tried to get some information about this domain who is the owner and stuff like that what i could get is the following informaiton of the domain registrant. so guyz if you have somebody in india in kolkatta then try to get more information and pass it across. to [protected]@gmail.com.


Name: ashok mishra / jigyasu prakash
Company: coolkata.biz
Address: 13, T.N. Chatterjee Street, ,
City: Kolkata
State: West Bengal
Country: IN
Zip: 700090
Telephone Number : 91-[protected]
Fax Number : 91-[protected]
Email Address :
Sales Department Sales Contact Person : Coolkata.SALES
Telephone Number : 91-[protected]
Email Address :
Technical Support Telephone Number : 91-[protected]
Url : http://esupport.coolkata.net
Billing Department Details Billing Department :
If you are from India you may send a Wire Transfer to our bank account below

-

I] UTI Bank Account
Beneficiary Name: COOLKATA.BIZ
Current Account No: [protected]
Branch: Dunlop (Kolkata).



II] Send us a Cheque or Demand Draft
Prepare a Cheque/Pay Order/Demand Draft payable at Kolkata, India for the

chosen amount in Indian Rupees and send it along with your Customer Username

to us according to the below details:


Name on the Cheque: COOLKATA.BIZ
13, T N Chatterjee Street,
Kolkata - 700 090.
West Bengal, India
This Online gift Site is not at all reliable

I ordered a Blackforest cake and few other Items and made payment
But after sometime they send a mail and say that the place is far off
so I was asked to make an extra payment, I did that as it was a urgent gift
Then at The end What Iget to know that they have changed the cake from Black forest to Pineapple.

I suggest please dont trust this site for sending any gifts
You wish to send something They deliver whatever they want too

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    India Florist Network
    Customer Care Service
    Customer satisfaction rating
    32%
    Complaints
    60
    Pending
    0
    Resolved
    19
    India Florist Network Phone
    +91 92 3072 1101
    India Florist Network Address
    20/19 Netaji Subash Chandra Bose Road, Dutta Apartments, 3rd Floor, Kolkata, West Bengal, India - 700040
    View Full Information
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