[Resolved]  Www. Indiaplaza.com — wrong product delivered, indiaplaza cheats me

Address:Pune, Maharashtra

I have ordered 2(quantity: two) "Transcend 4GB + Free 8GB Pen Drive" from IndiaPlaza.com, I have received 2(quantity: two) "Transcend 4GB + Free 8GB Pen Drive" but it was not that Transcend product which was (is) showing in your website product, its different Transcend product.
I have raised tickets, called customer care, but no use. They haven't respond to ticket yet.
How can you be sooo careless. No one will ordered anything if you provide such service.
I want my products, and no deal hereafter.
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Aug 13, 2020
Complaint marked as Resolved 
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I too ordered for an Shoe Under The Perfect Shoe Organiser 12 Pairs (IN[protected]) on Nov 19 2011 and I have received the Product named "ENFILE CHAUSSURE" (TELESCOPIQUE JUSQ'A 91CM) completely different product on 29th Nov 2011. When I raised a ticket regarding the same I didn't get any response from them until I followed up 3 times. They asked me to courier back the product as they can deliver the correct product. Hence I couriered them the product back on 11th Dec which would have reached them by 14th Dec. I have also specified the courier details for them to track both in ticket as well as the emailid provided by them. But I haven't got any response from them till[protected] hence I requeried the status for which I haven't received any reply. After regular follow up I got a reply from them on 30th dec saying "We have a arranged for reverse pickup of the product which will be done in 3 working days". I'm not sure what they want to pickup from my side after I couriered back the wrong product. Then I requeried them saying "You dont want to pick any item from my side. I have already send you that. Please tell me possible date of delivering the product I have ordered for. Hope i have explained that in my previous queries. ". for which I again got a irrelavent message on 31st Dec 2011 saying
"Dear Sathish Kumar S, We have arranged the reverse pickup and the same will be done within 3 working days time. Please mention the shipping address as below: Indiaplaza Brigade Square, No:21, 2nd and 3rd Floor, Cambridge Road, Halasuru, Bangalore – 560008 Board Line No :[protected] Please do mention the below details: 1) Order no 2) Your name 3) Item name 4) Reason for Returning. Let us know the consignment no so that we can track the package. Thanks & regards, Team Indiaplaza "

I dont know what they really expect from my side again and again... They also doesn't provide any other contact whom i can really query with... Thay say they have only one contact number (customer service number) and I dont get any other reply from them other than "Sorry for the inconvinence.. Will forward the query to the respective department"... Worst service and very worst responses...
i done knw y thy are still in the market first ban this typeof companys need to block the licence to such a compnys

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