[Resolved]  www.Kaunsa.com — Refund of money

Address:Bangalore, Karnataka

My Order Number Is KA/138552/PCY8R6D9 (ORDER details attached as attachments)


I have placed an order for Micromax Q80 ref no KA/138552/PCY8R6D9 and when i placed the order it was clearly mentioned 7 to 10 days but now it says delivery date 7th July, after 7 days they send me a reply saying i have to pay 2388 extra as the vendor has entered the price wrongly and said else they will only give me a voucher and i have to buy a mobile again from their website only.
I have never seen a company posting a rate and changing the rate again and expecting the customer to pay more and the best part no one from their customer can talk or attend to you the phone rings without any response and finally when i got them after trying 21 times they listen to my problem and bang the phone.They don't have even a decency to say to sorry for the blunder they have committed,in fact now the rate is showing different but those uneducated have forgotten to take out the 51% tag as it shows regular price 5500 Our price 4562 and discount 50% even a kindergarten child will know the 50% discount of 5500 is not 4562.

Please do something and make the public aware of such fraudulent sites so that no one suffers like me and request you to pls get my money refunded as early as possible.

I have their purchase order summary of 2174 where they have clearly mentioned he rates and confirmation details of the money received in case you need proof.

They have been saying that the money will be refunded from past one month now and time and again come with stupid excuses like there was an error on payment gateway and now i believe there are more than 60 similar cases and this website run by Mify solutions are doing this FRAUD for many months.

How do we stop this website and Ban them and ensure these are taken to task and jailed for eating our hard earned money so that other people don't suffer like us, I want to take this issue legally and publish it in leading newspapers.



Regards
Aiyappa
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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    Kaunsa.com / Mify Solutions Phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
    +91 12 0483 5000 [Mify Solutions]
    Kaunsa.com / Mify Solutions Address
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
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