[Resolved]  www.orchidsnroses.com — NO SERVICE

ALERT!! - Do not place any orders to www.orchidsnroses.com.

I had placed an order yesterday at www.orchidsnroses.com CART27074462 and tried to contact their single customer care number [protected] continuously, where i did not get any response / it was constantly busy. Today, till now the flowers were not delivered (after taking full payment) i still kept trying their number and finally when i got through the "customer care" executive SARABINDU, he was still unsure whether they can get the delivery done tomorrow or not, just saying that there is 'some problem.....some problem'. when i started getting upset and asked him for a confirmation on the time and maybe another number where i can track my order, if the first number does not work, he simply refused to deliver my order was extremely rude and asked me to 'look at the terms and conditions' before talking to him!!!!!! They have committed me a refund, which I am not sure I will recv or not. Even if I do, why do they take contact numbers / email addresses of people who place the order if they never revert back with the details / provide updates if they are not planning to deliver the order within 24-48 hours!! If we have to keep tracking the order then it is just an inconvenience rather than a help!!!!
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Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 


The similar thing happened with me...I ordered a Chocolate pacjet worth Rs 499 to my sister and they delivered it 3 days late.
And they delivered some like 9 chocolates(each cost rs 25-30) and that too 3 days late.
this is really ridiculous.

I look forward for some action against this company.
Disgusting !!
Please don't put orders through this site. They will never delier on time. Seriously we should take some serious action against this company. nobody is picking up phone as well.
Even I have faced the same issue.

Infact I had booked the order for flower delivery on 5th Feb itself so that it gets delivered on 14th and they are not receiving any calls.
here is the link for my complaint :

Lets get together and teach these people a lesson. they cannot play with our sentiments like this.

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