www.Yebhi.com — Scam / Fraud

Address:

Gurgaon, Haryana

Dear Sir / Madam,

www.yebhi.com is a fraud and a scam online shopping website. First they send 50% off types schemes sms to their customers and trap them. WHen you see the price of the prosuct on home page you will see the lower price and when you add those products into your cart the price of the product gets increased.

If you notice and call them, their call centre staff says that the product price keeps changing if you want to buy, buy or else cancel the order.

They are running a big scam.

On 22-Aug-2012, I recieved one promotional sms from them "Get flat 50% off on ur order. Use code PC2867272KA2 to get Rs 1000 off on orders above Rs 1999. Hurry! T&C Apply"

I went online and selected 3 products for my purchase under order no. - YB2222518, they price of the products at the time, I saw were - Product-1) Item Code - GSA - 0031 for Rs 1124.00 Product -2 ) Item Code - 104337 for Rs 799.00 and Product -3 ) Item code - F38-6 for Rs 156.00. Total of Rs 2162.00.

How I had to complete my order and apply the Rs1000.00 promo code. At the time of check out I saw that the price of Product -3 is increase to Rs 239.00 instead of Rs 156.00.

I called their call centre, and spoke with one agent named Bhasker, this gentlemen was very rude and advised that the price keeps changing if I wish to buy I can buy or else I can leave their website. I asked for their Supervisor on Duty and spoke with Karan Thareja, this supervisor informed me that the price for Product - 2 is also increased to Rs 999.00 along with the price of Product - 3, he was trying to be smart in the beginning.

I told me that my order is completed on the price, I selected apply the promo code and complete my order, he did not completed my order and said he needs to check with his manager. I kept on hold and the supervisor came back to me saying that his manager has already reached his home in Dwaraka and will look into my concern when he comes back next day. He assured me for the resolution within 24hours and to complete my order on the selected price under order no. - YB2222518.

I spent around 1.20 minutes on the call with these people.

Next day I did not received any call from them, I gave them a call back again and after taking my details the agent refused me to connect to the team leader, I asked for the manager on duty she again refused. But some how I managed to speak to one of their manager - Mr. Sidiqui. He had neither information nor any handover on my case, as per him. He again tried to tell me that the price keeps changing on their website and if I had to buy I have to pay them as per their wish.

This was a pain again, the manager also wanted some time to accept my order no. - YB2222518 and apply the promo code, and he confirmed me that he will get back to me by 1500hrs - 24/Aug/2012.

Today, 24-Aug.'2012 I received a call around 1300hrs by a gentleman named Gaurav. He again spoke the same, that if I wish to buy I can pay them extra and they will complete my order. I refused and told that gentlemen that I will put a complaint against them in consumer court, this man laughed at me and said, go ahead and do that, we are not scared and w will also keep bothering you if you do so !!!!!

Quite strange, these guys are professionally fraud.

Please keep an eye on their activities and help me to force them to accept and complete my order no. - YB2222518.

I have already wasted so much time of mine and energy with these people.

Please refer the snap shots of the screen in atachment, as how in seconds the price increases and they are prepared to cheat their customers and give csutomer harassment ,waiting for an earliest resolution on the above case.

Thanks & regards

Tarun Bajaj