[Resolved] www.BookMyShow.com — money is not refunded for cancelled show | |||
I have booked a ticket in www.bookmyshow.com website 1 month ago but the movie release is postponed to some other day . These website team messaged me that they would refund the money. I have waited for 1 week but the money was not refunded. i have mailed them that money was not refunded with screen shot of account . After almost 1 month they again mailed me that your ticket is not confirmed on that particular day so we have already refunded the money . Details of tickets: Booking id:393889. ticket no:027186,027186. These are the ticket details. I have taken the printout ticket of seat numbers then how can they cheat me like that your transaction is failed on that day. someone please take action on this website guys... Thanks in advance. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I got refund after 40 days
Hi Sairaj,
Even i had faced a similar situation, but my amount was refunded to me at the earliest by BookMyShow and I think that they are doing a very good job in assisting the customers with their services and would like to advise you to write to them for getting the exact status for your refund. I'm sure they will be able to help you to get the refund of your money.
Even i had faced a similar situation, but my amount was refunded to me at the earliest by BookMyShow and I think that they are doing a very good job in assisting the customers with their services and would like to advise you to write to them for getting the exact status for your refund. I'm sure they will be able to help you to get the refund of your money.
Dear Customer,
We regret the inconvenience caused to you and value you as our esteemed customer. We would require your contact number and email id entered whilew booking. Please share with us the contact details and would definitely investigate this and assist you with the exact status of your transaction at the earliest.
We thank you for your kind co-operation and patience.
Thanking you.
BookMyShow
We regret the inconvenience caused to you and value you as our esteemed customer. We would require your contact number and email id entered whilew booking. Please share with us the contact details and would definitely investigate this and assist you with the exact status of your transaction at the earliest.
We thank you for your kind co-operation and patience.
Thanking you.
BookMyShow
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Book My Show — Waiting for refund after 1 month
I have tried to book ticket of film from "book my show" web site. But that was failed trasaction. But amount got deducted. And ticket were not booked. My bank confiirms me in writting that "amount has been successfully acccepted by merchant. So they are going to refund."Even though I have called and mailed many times with transaction statement which clearly shows that amount has been debited and also send them necesary code which my bank provided which shows that bookmyshow has accepted the payment, then also they are just saying that matter is being investigated.
Its nearly 1 month. If any one of you want to suggest me anything then please mail me @ [protected]@yahoo.co.in