[Resolved] www.ezrecharge.in / Prepaid mobile recharge — Amount not received | |||
I tried to recharge from this website (www.ezrecharge.in) with following details: ezTrack ID: EAZ43664 Mobile Number: [protected] Recharge Amount: 104 Service Provider: Airtel The transaction went successfully however i did not get the balance in my mobile a/c, when i checked the recharge history,"it shows No Records Found"...Inspite of the fact, i again went ahead and try to recharge the same no with the same amount, again same thing happened, the money was debited from my Credit Card, but i did not get the balance yet, there is no contact number for customer service department, How can i contact them?? Unfortunately i being stupid as it was an emergency i tried to recharge again on my another number details below : Mobile Number: [protected] Recharge Amount: 104 Service Provider: IDEA Same thing happened...Rs 312 in total was debited from my credit card and i did not get the balance.i made online recharge because i wanted this instantly in emergency. i did not get my purpose solved :( Either give me balance in my respective mobile a/c's otherwise i ant my money back. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I have recharged my mobile no.[protected] for Rs.444/- & Rs.333/- through ICICI Bank account no.[protected]. The following is the proof of my account debit. I got my mobile recharged for Rs.333/- only.
Detailed Statement
Account : [protected]
Statement Criteria : Date ranging from 31/12/2010 to 31/12/2010
Status as on : 03/01/2011
Sr No. Value
Date Transaction
Date Description Cheque No. Withdrawals Deposit Available Balance
1 31/12/2010 31/12/2010 BIL/[protected]/0108/[protected]/[protected] 333.00 42, 395.84
2 31/12/2010 31/12/2010 BIL/[protected]/0108/[protected]/[protected] 444.00 41, 951.84
But, I have not yet received the recharge for Rs.444/- nor I got the refund of Rs.444/-. I therefore request you to either recharge for Rs.444/- or refund the amount forthwith. Otherwise, I shall be constrained to resort to legal course of action as deemed fit entirely at your risk and cost. I hope you will avoid such unpleasantness.
Regards,
A.V. Vaikunta Srinivasan
Detailed Statement
Account : [protected]
Statement Criteria : Date ranging from 31/12/2010 to 31/12/2010
Status as on : 03/01/2011
Sr No. Value
Date Transaction
Date Description Cheque No. Withdrawals Deposit Available Balance
1 31/12/2010 31/12/2010 BIL/[protected]/0108/[protected]/[protected] 333.00 42, 395.84
2 31/12/2010 31/12/2010 BIL/[protected]/0108/[protected]/[protected] 444.00 41, 951.84
But, I have not yet received the recharge for Rs.444/- nor I got the refund of Rs.444/-. I therefore request you to either recharge for Rs.444/- or refund the amount forthwith. Otherwise, I shall be constrained to resort to legal course of action as deemed fit entirely at your risk and cost. I hope you will avoid such unpleasantness.
Regards,
A.V. Vaikunta Srinivasan
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with regards
Green life
with regards
Green life
Clarification:
We talked to the complainant and there was no delay in processing the order. It was misinterpretation. Issue has been resolved now.
Nice talking to you Mr.Micke_sam
We talked to the complainant and there was no delay in processing the order. It was misinterpretation. Issue has been resolved now.
Nice talking to you Mr.Micke_sam
Prepaid Mobile Recharge — Did not receive the recharge amount to my mobile
I Have recharged my mobile no[protected]BSNL Andhra Pradesh) with 100/- through ICICI Bank on line. Payment ID is [protected]. dtd[protected]. As of now id 26.11.2009, 3.00pm I did not receive the recharge amount. Please chech and do the needful immediatly. Your immediate reply appreciated