Mobikwik Complaints & Reviews

DEAR SIR,
MY AMOUNT IS RS 305x2 TMES= RS 610 DEDUCTED FROM MY SBI ACCOUNT AND RECHARGE IS NOT CREDITED IN MOBILE [protected].
I RECHARGE ON 03-FEB-2011 ON MY MOBILE NO. [protected] OF RS 305 FROM THE SITE WITH THE USER I.D [protected]@gmail.com AND PAYMENT REFERENCE NO. IS [protected] and [protected]. BUT I DONT I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.

Kanhaiya Srivastava
[protected]@gmail.com
[protected]
HEC Colony,Ranchi

DEAR SIR,
I RECEIVED A EMAIL FROM THE ABOVE SITE THAT IF YOU WILL RECHARGE YOUR MOBILE OF RS 100 THEN THEY WILL GIVE DOUBLE TALKTIME UNDER THEIR SCHEME ON 31TH JAN. IN WHICH THEY WILL IMMEDIATE RECHARGE OF RS 100 AND ON THE 1ST FEB THEY WILL GIVE COUPON OF RS 100. I RECHARGE MY MOBILE NO. [protected] OF RS 100 FROM THE SITE WITH THE USER I.D [protected]@GMAIL.COM AND PAYMENT REFERENCE NO. IS [protected]. BUT I DONT GET ANY RECHARGE COUPON OF RS 100 ON TILL NOW WHICH WAS PROMISED ON 1ST FEB. I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.

RAHUL CHAUHAN
[protected]@GMAIL.COM
[protected]
MILAK RAMPUR

REGARDING THEIR ADVERTISEMENT THE FOLLOWING IS COPY THAT I RECEIVE ON MY EMAIL

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Mobikwik
<[protected]@mobikwik.com> Sat, Jan 29, 2011 at 2:33 PM
To: [protected]@gmail.com
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Mobikwik.com



Dear MobiKwik.com member,

As a special gift to select mobikwik customers, we bring you a Double Dhamaka Recharge Offer!

Recharge any prepaid mobile for Rs 100 on MobiKwik.com and get double talktime worth Rs 200.

How to get Rs 100 bonus recharge? Please follow steps below:

1. Recharge for Rs 100 or more* on MobiKwik.com on any of following dates : Jan 29th, Jan 30th, or Jan 31st, 2011 only.

2. We will send you a Rs 100 mobikwik discount coupon on Feb 1st, 2011 on your mobikwik registered email.



Your Login Details: Username(Email Id): [protected]@gmail.com
Password: ***********
[protected][protected][protected][protected]
Log In Now Forgot password?


Terms & Conditions:
a. Only users who received email about Double Dhamaka offer are eligible.

b. One user will be considered only once for the award.

Got Questions? Ask on our Facebook Fan page or on our Blog



Customer Support

For any queries, complaints or feedback please write to us at [protected]@mobikwik.com


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i have been charged Rs. 102 for adding balance to my mobikwik account and the amount has been debited from my bank account, however the mobikwik balance is showing Rs. 0.00. i have sent mails day before yesterday regarding this matter alongwith attached order receipt from ccavenue containing transaction details to the mobikwik support email address and have also posted my complaint twice. trouble ticket no 8739 and 8807.still no action has not been taken as yet. also i cant fill in the transaction id for the transaction as required as there is no record of the transaction at all in my mobikwik account, despite which i have been charged from my debit card account. i have also sent another complaint today at the mobikwik support. trouble ticket no. 8850. pls resolve the issue immediately.

yesterday i had my first transaction (amount 102 INR) with the online mobile recharge website mobikwiK through my debit card and what i discovered was something that frustrated me to the core. 100 INR were supposed to be added to my mobikwik balance while i saw that my account is showing my mobikwik balance to be Rs. 0.00. And my bank account has been debited of the amount 102 INR. Also i sent them quite a few mails and registered complaints...

Mobikwik hacked !!!
www.mobikwik.com was hacked.

It seems that Mobikwik Data Base has been hacked and website says:
"MobiKwik.com users are requested to please read our Security update.
For security purposes, please reset your password by clicking here."

When i click on the security update, it says "ERROR ESTABLISHING THE DATABASE CONNECTION".
It looks to be mobikwik is not safe anymore.

I found the following Mobikwik hack to make a freecharge.
http://www.frendz4m.com/forum/showthreads[protected].htm

This is the major hack

Step 1:- open www.mobikwik.com

step 2:- now register in mobikwik

step 3:- now recharge your mobikwik via paypal account.

Step 4 :- i recharge 3.03$ and i get 100 rs in mobikwik account

step 5:- the main thing is now begins - cancel the payment which is done how what just do it by hook and crook.

Step 6:- now mobikwik will pays that amt. Back in paypal but one thing remains that is your mobikwik balance is still 100rs. Thats a trick.

Dear sir,
Mobikwik is a big time scam..This is the feeling I get everytime I see my bank statement..I had transferred 250 rs in to my mobikwik account from my bank account on[protected]. I recharged for 100 rs for my number which was successful but then mobikwik blocked my account without even contacting me.. When i contacted the support they reactivated my account but my balance was just Rs.52 and even in that I recharged for 40 for my number.. I did not get the recharge done in my mobile but the amount got reduced in my mobikwik balance.. Seriously pissed off with their support because they did not even answer me back when I complained about Rs.40 being not recharged and I do not know why my balance got reduced by Rs.100

Dear friends,
Dont ever use www.mobikwik.com to recharge. My money went but recharge never done. I'm in a urgent to call. I would have preferred some other online mobile recharge sites.

Mobile number : [protected]

Please atleast respond now for this issue.
I need my money back or recharge it. If the site cant recharge, y should they debit the amount from my bank account. I would have recharged in some other reliable online recharging site.