Yamaha Motor India Complaints & Reviews

Hi,

I purchased Yahama bike before 18 months. I had given all the services to YMIS. In past these 18 month 2 times battery will replaced and now they saying about chain sprakit set only yamaha graldiator chain sparkit is capable for only 18000 km. So they want to replace the sprakit with charges . I need the clarification about this. As per you manual book not mentioned about chain sprakit like spark pluk for every 10000 km.

Service deler address are mentioned below i given only these service centre only for all the service.

m/s Paras YAMAHA
Annasalai
Chennai -2



Please reply ASAP.


Thanks
J yogaraj.

I have a yamaha R 15, this is my third yamaha motorcycle. As this bike is more tech advanced than my previous Rx 100s it requires more care and a good after sales service which the dealers somehow fail to provide in the case of this particular bike. First i ordered a few accessories and the dealers said it would take about a week for those to be delivered but these took a month to reach me. The radiator of the bike has developed a leakage on its own, if i order a new one it will cost me 12, 000 rupees and would most probably take a month to reach me.Which means that the bike will not be in use for a month, secondly as the bike is still under guarantee/warranty the company should change it free of cost but that would probably take an year and a lot of bickering. If someone from yamaha reads this forum would u please start taking more notice of the customers rather than pampering or sucking up to your dealers.Legal action would be my next step.

I bought my R15 on June 29th 08'. And I feel Yamaha has given us a great bike but the service center guys are doing a pathetic job. I really hope Yamaha conducts a small workshop and teach the owners about basic servicing as I am seriously pissed off with the SS guys. My bike vibrates a lot and am hearing tappet noise for the past 6000 kms and no service center in Hyderabad has been able to fix it. I guess for them the servicing means just changing the oil and cleaning the bike. I also hope Yamaha opens some company owned Workshops around the city with some good mechanics. I am really not satisfied with the current Yamaha Service Centers in Hyderabad.

Service Centers where I have give my bike for servicing:

Venkatesh Motors
Pearl Yamaha

yamaha R15 — Dealer Free Service Problem for 2nd hand R15

Devi Moters in Hubli is not providing me to take 4th free service for my 2nd hand R15 bike the dealer says to take paid service for my R15 bike
So Should i take FREE service OR PAID service Reply Me To My Email ID
vin27.[protected]@gmail.com or [protected] Thank U...

i hav purchased yamaha r15 3 months before & i hav visited serice for d bike for more than 15 times.workers are not able to repair d bike.mechanics do not know how to handle d bike.i think this bike is a failure & i am not satisfied with d purchase of this bike

sir i guess u should make a complaint in the news paper so that your complaint could fall in deaf years

Yamaha R15 — bike not starting

i purchased the yamaha r15 bike 3 days back. and i m already facing problems with it. the bike failed to start this morning. the fuel-tank is half full. no ideas what to do.greatly disappointed.

yamaha R 15 — no correct response while servicing

hi myself ramnath reddy studying at chennai.. i have owned an yamaha R15 ... from the first service i am complaining to shoroom people that some fault with my handle n even the performance of bike but no one is responding for the complaint & not rectifying... now its one year getting finished that i am using same bike with faults... i hope someone can help me.. my contact no. is [protected],,,

hey my friend too faced a same problem. the red button on ur right handle bar. switch off & on again nd again and thn the bike starts. nd once the bike starts i suggest dont touch the red button. switch off the engine wit the key. cas i gets vry dissapointing whn the bike doesnt start in hurry.

i bought a yamaha r15 before 6 months . Before 2 days the fibre part near the engine below the petrol tank litrally started burning when the stopped on d signal.ma younger brother was riding it.den he parked d bike on side n sprinkled water on it n started throwing sand on it.n the people standing wer callin fire brigade.its a very big issue.it was a matter of life.n ur dealer in nasik is not at all responding at all.i need a quick solution.

i don want to use the bike . wats d use of payin a huge amount n it starts burning . pls refund my money n i dont dis bike at all .

Yamaha R15 — mismatch

dear sir,
i recently buy a yamaha r15 (black).after 1 month i saw a strange problm in my bike....my r15 bike's handle doesn't match with my r15 bike's visar....i m very much upset....

i agree wit sagar... tat ma bike 2 burnd wen it parkd in ma grge ... i dnt evn starts d bike n it stars burnin itself @ ni8 ... i told it 2 yamaha service n tey told me tat dey r nt respnsibl 4 dis n dey cnt do anythin ... so i sent a mail 2 yamaha n belive it or nt wit in 24hrs dey cme 2 ma house n tak d bike ... bt sadly dey nt handed d bike afr 1 mnt ... m stil wai8in ...

i am a very poor man, , i am collecting money for this yamaha r15 for last 2 years.. i m a big fan of yamaha... bt before purchasing this bike i have read the complaints about it
i am shocked when i heard the complaints, , , i m dubhtful about purchase this bike coz i m very poor man how i have collected money i know. this is very huge amount, if yamha failed to perform than i will no more. so plz help me give me some right.

Yamaha R15 — confusion

I have a yamaha Black R15 ....i noticed that in the 1st gear when i am start my bike the cooling indicator light and engine trouble warning light has come for 1 sec and after that off....is it a problm of yamaha R15....

yamahaYZF R15 — Radiator leakage oil

sir,I have a great problem of leakage the cooled engine from radiator and my bike also create some sound during riding and the service centre said that it has to be replaced .please tell what i do now.my phone no. is [protected]

ok i have read all dese complaints and seriously sayin 1st of all u complainers dnt kno hw write proper engilsh...so hw cn ul judge the condition od ur bikes...and the problem is not with ur bikes the problem is with u all...or it may be bad luck that some defected part of the engine is on ur bike...and also the problem is not with yamaha the problem is with the dealers and workshops u r dealing with in ur town or city which shows how irresponsible the dealers r in ur place...i own a yamaha r15, and wen i take it for its services i sit der and mke sure that evrything is being dne acording to the way it has to be dne...so i request u people with ur complaints that please do not blame the company because the company makes these bikes for sale...but its up to ul to first do ur research on the bike dnt just go and buy the bike just becoz it is a sporty lokin bike...and a bike with such a high price tag should be carefully judged before purchase...il will be buying a ninja 250 bt first i hve to do my research on it, wat are the pros and cons of the bike, how will it perform under my riding conditions, etc...so i hope u all get 2 read my mesage...and plz change ur attitude wid dese complaints ul r posting

thank you

noel,

siliguri
west bengal

Yamaha R15 — DEALER ND REGIONAL MANAGER NOT GIVING SERVICE

radiator orange light blinking in meter contionously and coolant also leaking . the worst service of the dealer and the yamaha regional head . on of the worst service in motorbikes ( NO YAMAHA )

nd the bike registraion is rj 14 ba 15 . contact no . [protected]

Radiator Leaking, Engine Problem
Bike stops suddenly while driving, does not start again...

Bike stops suddenly while driving, does not start again...
Radiator Leaking, Engine Problem

hey ... i am gong 2 buy a new r15.. i had an uncorn and i does nt lik its performance... my frnds r sayn dat 220 s the best bik... bcoz it spare parts r of low cost.. but mainly i hate pulsars... nd my frnds tld dat r15 spare parts r cstly...i am confuzed...i am big fan of yamaha... so plz tel me whc bik s gud ... r15 or 220 ...
nd i heard dat f v travel too long n r15 v get back pains... s t true???? nd wat s d mileage of r15???? does r15 spare parts r cstly????? plz plz reply f nyone knews...

This is a complaint against "Yamaha YZF-R15 bike Rear Tyre issues"
The purchase date of my Bike "Yamaha YZF-R15" was 06/02/2011.
My complaint is that, According to company structure my bike having Tubeless tyres, but within 20days, i was found bubling in rear tyre in just 5th days, but now i found 1inch screw in Rear Tyre in 980 kms run & gave the bike to the service center for 1st servicing on 20/2/2011.

According to Service executive, its Yamaha company manufacture fault in tyres, so i unable to help you for the same. IN customer point of view, i don't know how can i facing this issue, my bike is not useful for me in this conditions.


That was my first experience with "Yamaha" family. as a proof i got evidences on undone work written back side by the service people with signature and date. I need a strong answer from the "Yamaha India" company for that unsatisfactory work and I demand compensation for wasting my precious time & money. I need one new tyres for my bikes as well as an positive answer.
If i do not get proper response from the concern, I will be bound to knock The respectable Indian Constitution. The brief details of my bike & service issues are given below.


Vehicle No- UCF0008017 (TEMP NO).
Owner Name- NITIN GUPTA

Service Center Details:-
Name - J.M MOTORS (P) LTD.
Company CST NO :-ND0078448




Dealer's Address:-

J.M MOTORS (P) LTD
D-3, SECTOR-10, NOIDA PH-4324499, 4321100


Thanks & Regards
NITIN GUPTA
SR.OB ENGINEER
JANSANDESH NEWS
NOIDA

Yamaha R15 — starter relay assy

i bought anew registered r15 within three days i have to face a serious situation the stater relay assy including the whole electrical circuts has damaged burst out and now when the ignition is on the bike is totaly dead i trusted on yamaha services ,but now i fell shame on yamaha (international company)

Have u driven ur bike without the battery? Or was it low on charge?

Yamaha India should have their own trained mechanic in the Yamaha authorised show room. Most of the mechanic in the Yamaha showroom are not properly trained or they end up screwing the bike and this is not good for Yamaha as well as for the owner who trust this Yamaha show room and hand in their bikes. Please YAMAHA, have a trained mechanic in your authorised show rooms who have to wear YAMAHA authorised Badge to do a service of the bike...how can we trust this SS???????????? do YAMAHA wants one time customer????? Do the showroom really care for selling Yamaha???? Yamaha have given a good bike...but what about good service...hope Yamaha India do justice to all the R15 bikers who trust and give their bikes for services under the warranty period...

Arif
R15 Owner
Karaikal, Pondicherry State

the service of yamaha sucs. i'v gave my yamaha r15 to the service centre 10days before for repalcing some parts and they said i'll get the bike done after 2 days but till now m not getting the positive responce from service centre (malad). m really disappoint with their behaviour n i'v didn't expected this kind of behaviour with this type of international brand n world's leading bike company.

Yamaha R15 — starting problem

dear sir iam sanjoy sen i parches 30/08/11 yamaha r15 avriday is strating and noking problem very bad service provide me yamaha

my bike is very bed condition . nd yours bike servise centre very bed your servise boy not have sense repair d bike ...my bike always in bed condition ...my e mail..[protected]@gmail.com

my bike hve a TAPED problem last 1 year. gve me suggetion to my bike servise

yamaha R15 — nil

some hase gave my no. [protected] in an add that i want to sell r15 for 31000 thousend rupi . lot of call are comming i m very much disturbed.i just want that my no. should be remove from that add . plzzzzzzzzzz help me

very bad sevises in hyd

hey leon2001 you also dont know proper english so how can you judge all others ha ha ha ha lolzzz

Hi this is basha I am planning to buy r15 v2.i want to know about the mileage and spare parts cost.is it very costly than other bikes????.pls help me for this.my number is [protected] and mail id is [protected]@gmail.com

Faulty wiring.

I purchased a R15 Model Bike at amount of Rs.1320000/- on Last 10th April 2014 from Tinsukia Showroom (Eng. No-G3C7E0001352), Axis Motors, Tinsukia. But I am very unsatisfied with the performance of the Bike in terms of frequent failure and maintenance costing within very short time period from the date of purchase. I have already invested huge amount in the name of repairing of engine block, block piston, crank shaft, sockabsorber and various engine accessories. Now I have become fed with dealers in Tinsukia and Dibrugarh for not attending my complaint for the Bike. The Bike is lying in aforesaid dealers for long time. It is very regretted to say that I am completely dis-satisfied with performance of the Bike from the date of purchase of the same and I have not found any comfort for purchasing of Yamaha Bike except wasting of money in the of repairing of the Bike.

Still the Bike is lying in the dealer at Dibrugarh and no any response is found from them.

Thanking you,


Noren Sonowal,
Kheremia Village,
Namrup, Dist-Dibrugrah
Pin-786623

New bike purchased date 25/09/2015 Radiator Leaking, Engine Problem
Bike stops suddenly while driving, does not start again..

Same problem for me also. Bike stops suddenly. It shows the engine light on. And vehicle stops responding. It's having lots of issues. I purchased vehicle from Nagpur tejsree motors. By a third party agent swastic Yamaha at malkapur. Buldana dist. The bike is giving complaint from the third month of purchase. They are not able to solve the issue. Always they take for repairing after one week other problem. They are not having proper service person they are taking for daily wages. One time relay, 3 chalk, switch. They are telling its all electrical part.then one time orange light will show engine. Next day red light the last one its more that 7 months they are not able to solve the issue. They are telling it will have complaint. One time if you want to start the vehicle you need to hit the back seat side fibre inorder to start the vehicle. When engine switch is off also the vehicle will start. If this goes like this for Yamaha brand. I m sure youll loose the customers. And rating. This is the quality Yamaha is giving for a 128000 rs vehicle. It's better to go for tvs it's not even giving any serious complaint now it's more than 2 years. I am sure the Yamaha will loose its reputation by these agencies those who are spoiling there name. I think it's a defective r15 which I have purchased its my life's first time a vehicle is giving this much complaint. From September 28- oct 26 the Byke was with them they told they are taking to Nagpur and kept vehicle there. Yesterday I got the vehicle back today it's complaint always they are charging fee too. It's more than 7 month.And now they are regreting my call when I am stopped on road. The main problem is there is no one to make the move legally. In my way they should not sell vehicle if they does know to solve the problem properly

Vehicle information
Me -ME1RG0619E0019173
Eng-G3c7E0019194

Pls kindly take nessasary action against this as information provided.


I you could solve the issue pls contact
My number [protected]
[protected]

I have a R15 V2.0, i have been riding it for 2 years (7500 km) lately i have been getting strange annoying noise from the engine, the noise increases when i accelerate. The service guy told that it is just the noise it wont affect anything but if i have to make it fix, they will have to work on the engine part, since i took my bike to service station aftermath of Chennai floods, the service stations were full already, the service people told me to take to another service station and also told me that it is just the noise wont affect the bike in large. After a month or so i am giving to servicing annoyed by the noise and the pickup problem, the bike is not going past 60 Kmph in another service station they have given me the estimate of 17500 Rupees . I am completely shocked by the amount estimated for the service. Please reply if anyone faced such issue and whether the amount charged to me is correct, i am yet to get my bike.

how to reset the product.

dear sir, i want to know that how to reset my new yamaha psr i455

hi,
I brought a R15 in April 1 and now the check engine indicator was indicating suddenly while I'm driving and when the check engine indicator was blink my bike is jurking like low petrol and getting slow down but I'm having a enough petrol in my tank. then its stars again after some minutes

Please anyone tell me why it's happening that's my humble request...

Vijay S
Chennai

Worst service centers YAMAHA guys, You are the best in worst.

I'm one of the next customers of FZ 16 midnight black..such a negative response pre-booking can definitely let us down inspite of the liking for this bike having gud things besides..Dealers ought to take it seriously...

Same situation prevails here I even booked the bike paying 5 grand and am yet to get the bike its been more than a month now.

Yamaha still has poor infrastructure and network in india... it must improve on those before releasind marvellous bikes like FZ 16 and R15. I booked it today... They told me to wait for 1 month.

Mybe its b/c they know your grammar sucks :P

Yamaha FZS Midnight Edition — Bike not delivered

I Booked yamaha midnite FZS EDITION A 25 DAYS BACK THEY TOOK BOOKING AMOUNT OF 5.6 THOUSAND AND TOLD ME THAT I NEED TO WAIT FOR 45 DAYS... NOW THEY ARE NOT DELIVERING THEIR PROMISE, THEY ARE SAYING THAT COMPANY HAD STOPPED THE SPECIAL EDITION BIKE. I WAITED FOR TOO LONG AND I DIDNT BOOKED ANY OTHER BIKE.

Req: for demolition o[censored]nauthorised Banquet hall running from h no 1800 sohan ganj subzi mandi delhi 110007



Most respectfully we the residents of sohan ganj want to submit the folluing facts for kind consideration and immediate action:-

1. That sohan ganj is a small resident’s locality lawfully established in preindependence era. There are only 3 streets which are very narrow and all the houses are one side open. all the house are inhabited by law abiding families with simple living . all in all the locality presented a peaceful picture till a few mouths ago.
2. a very old building ( 1800 sohan ganj ) which is a 3 side open building is situated on the entrance of Brahmin gali . it was a double story structure built in 1950 and occupied entirely by families barring a few shops on main road side .
3. how ever the building was recently purchased by a man belonging to builder mafia he has forcibly evicted all the resident occupiers of the building.
4. the builder has built a 5 story building after demolishing the old building in an unauthorized manner the entire structure is unauthorized without any sanctioned building plan it is totally unsafe and dangerous
5. due to the banquet hall operating from a residential area, there is acute problem of parking of vehicles . all the visitors to the banquet hall functions park their vehicles in the narrow street leading to severe problems as we are not able to move freely in our own area and not able to park own vehicles.
6. on the morning after the function the banquet hall people through the garbage and filth on the street due to which there is foul smell all around it is not even possible to cross the street stay animals push the filth around making the entire street a big garbage dump.
7. The building is being used as a banquet hall in open defiance of Supreme Court orders. Even the basement is being used as a banquet hall. Due to this banquet hall the lives of the residents of sohan ganj have become miserable . When ever there is a function ( marriage ) in the banquets hall there is a pollution of all the sorts . There is heavy noise pollution as load music is played till the night . We are unable to sleep and children are not to study at all. the elderly people also feel very much disturbed.
8. the area in front of the banquet hall remains crowded with anti social elements and eve teasers due to which the woman talk are unable to walk freely.
9. the owner of the banquet hall cleverly camouflaged his activities by hanging a board named ( M G DHARAMSHALA ) in front of the banquet hall so that he can escape sealing action under the garb of a DHARAMSHALA (inn) while actually the place is a full fledged Banquet Hall .
10. the sewers of the street in front of the banquet hall start overflowing due to heavy ;oad of sewerage discharged by the Banquet Hall whenever there is a function inside it the dirty water of the sewer was flow on the streets leading to very bad strench all sround the area.
11. the owner of the Banquet hall have installed high pressure water pumps which suck in all the water supply during peak hour leading to shortage of water to the area residents
12. the Banquet hall mentioned above should be immediately sealed on the following Grounds:

a. it is an unauthorized building
b. it is a public nuisance
c. it is an illegal commercial activity in a residential area.
d. It has created acute problem of parking & sewerage in the locality
e. The builder has encroached upon more than 2ft of govt land throughout the length of the Banquet Hall.
f. On many occasions high capacity diesel generator sets are installed on govt land and used throughout the days and night in contravention of supreme court guidelines.


Yours faithfully

(Residents of sohan ganj)

FZ -16 — poor service by delhi scooter

poor service given by the Delhi scooters (Raja garden) first of all they charged extra for bike service. secondly they dont want to replace any part in warranty they argued very badly that part don't has warranty. i really don"t has seen like this in any other company like (tvs, hero- honda, honda etc.) i already convinced to my two friends not to purchase the yamaha bike cause of my bad experience with yamaha. please look into the matter and tr to resolve. My contact no. is [protected]

Rohit, you like good look as you are yound. This is all good. But, Indian customer don't actually notice the BUILD QUALITY that is the most important part. You see FZ is an international bike. And if Yamaha maintain that standard the price would be 3-4 times more in India. As a result no one will actually but that bike. You have to understand it. So the company put some low quality material to make the price low.
Remember, the bikes we are getting here are NOT the quality product. Only LOOK is there to inspire the youth. So bad isn't it ?
I would there fore suggest you to buy little old models that are already been used for atleast 2/3 years.

Like: HH Splin/Passs, YAM Crux/ybr, HON Shine/ Uni, SUZ zet...etc. Then you never have to regreat for the quality!

Best of luck:)

GE Moters india pvt. ltd. — very 2 poor customer care service

Vodafone services are as poor as they cannot be described. It should pack its bags from India and go back to the Hell.

Out of 20 times I tried to call a customer care, but they are not attend the phone. I have some bill related problems. please attention on my complaint
thanks.

i agree brother.i've also faced proper service issues with yamaha.After sales service sucks.Dont go for yamaha people if you are not 100% sure of after sales services and customer satisfaction

YAMAHA FZ 16 — No one attending the problems

roduct name Yamaha Fz 16.I gave the bike for its first service but i wasn't satisfied at all. The motorcyle seemed as it was just cleaned and polished from outside.I am facing several problems since then and have visited the service centre 4 times but every time i am provided with some excuse and asked to come again later.

Some of the problems are lower pick up and mileage, Stiff rear suspension, noise in chain, rough engine, rpm problem(engine stops in first gear with low acceleration).

The service centre people are not even attending me.Yamaha is only concerned with selling their products and not with customer satisfaction. Dont buy from the following dealer and if you are looking for customer satisfaction after sales service then don't go for Yamaha.
The dealer's name and address is as follows:
M/s Geeta Motors-authorised dealer of yamaha motor india pvt. ltd.B-83;SHYAM PARK EXTENSION;SAHIBABAD - 201003;UP
Contact No.
[protected] / [protected], [protected]

Dear Sir/Madam,

I have purchased a yamaha Gladiator on[protected] from Pickup Yamaha(Gurgaon).The day on which I purchase first they have given me the improper functioning bike. After my insistence that I would not take as bike engine was producing inconsistent noise. They were continuously suggesting that It is not a problem and will be rectified in the first service. If it was not a problem then why it will be rectified after first service. Then I asked the dealership owner about the problem and then only they changed bike.
When I had gone for 1st service there is no lubricant oil(Yamaha 4T) and the air compressor was not working at that time. I have traveled 20 Km again just for filling the oil after bike service.
Now it has more than 1 and 1/2 month from the date on which I have purchased the bike but I have not got the number of my bike. Whenever I am calling on their(Pick up Yamaha personal) cell numbers they would not pick up the phone. When I call them on landline number they accept the call. They said that you will get your number with in 2 to 3 days but the day has not yet come. Even I have gone to authority but due to typing mistake(incorrect engine number on the paper) of dealership personal authority refused to give me the number.

They are telling that I have gone the Authority where I have said (authority official) that I will give any permanent address which is completely baseless. I have gone to authority with their (dealership agent) and authority personal refused due to give number due to incorrect engine number. On 19/11/2008 they ask for permanent address proof and I faxed it promptly. But I do not have any clue why me number has not come yet.

The reason they are embarrassing me that I have refused to take the improper functioning bike on the day of purchase.
Even on 21/11/2008 they promised to give the number on 22/11/2008 in presence of a Yamaha official and still on 23/11/2008 I have not got that.
Please let me know what should I do and where I have to go from now. I suffered a lot of metal strain due to their irresponsible and amateur behavior. I am waiting for your response.

digital display of fz is not working

Dear sir,

For last 5 yrs i am using Hero honda motor cycle, still due to
friends & my company comments i have taken FZ16 on 04.12.08
in CAG Enterprises Coimbatore
FRAME No :ME121C01Y82014126
ENGINE NO:21C10104459
VECHILE NO: TN37 BB5859
on 08.12.08 i faced cluch problem and i have taken my vehicle
in 3 wheeler ( this my first time in my life i taken my vechile
in 3 wheeler) as per CAG request.
CAG persons told it is a defective problem - but till 11.12.08
i have not received my vechile.. still under their workshop..
since i am in marketing job i am not able to go to job for last 2 days. Really Really i am not at all satisified with what things going on.. I feel very bad of taking this yamaha vehicle..
what R&D, testing is going on in yamaha- that too for higher
end models..

kindly look into this matter and give me proper solutions

P.KARTHI
[protected]

Yes. I totally agree. Yamaha service sucks. I have the same chain noise problem and rpm issue. I thought it would get sorted(as i told them specifically) after 1st service. but it wasnt.
Apart from service, i have another issue. The chain got rusted so easily and heavily after 3 - 4 days of rain. though it is partly my fault exposing the bike in rain; still i never though it would get this much rusted. May be i have to change it in my sec service.

YAMAHA'S CORE COMPETENCY
Customer #1
We put customers first in everything we do. We take decisions keeping the customer in mind.




Sir/Madam,

This is to inform u that I m a customer, willing to buy a yamaha bike.

2.Govt. has slashed (bring down) the excise duty (reduced by 4%) of motor vehicles due to global slowdown, for increasing the sale of the motor vehicles manufacturer.

3.In the showrooms they are not aware of the same. And they are giving quotations in the previous pricing, which includes the full excise duty.

4.Honda motors had also implemented the same in their pricing model.

5.If Govt. has slashed the excise duty, you have to bring down the price because you are ultimately returning the duties collected back to the Government. It will not make any loss to your company.


So, please look upon the above issue and do the needful.

Please let me inform about this issue as soon as possible.





Regards
Jitendra Ku.
Customer
Bangalore
Phone:[protected]

Im facing Rear tyre wobbling issue. As it is not felt while riding, but one can see it when the rear wheel is rotated on centre stand and for those who are coming behind the bike while you are riding.

Service people say its common wth most FZ's. But i dnt think its a good answer. The've to find the root cause and do the necessary service to repair it.

My FZ is nw 1 month old and just done the first service. (Reg. No : KL 41 B 5401)

Dealer name :

PSN YAMAHA,
Mamangalam,
Kochi,
Kerala.

Yamaha motors is most worst company in motor bikes...

There is no doubt that the bike FZ 16 is too good...it is the real attention grabber...
but i am sad to say that the management of yamaha india sucks...i visited three times to yamaha showroom which is located in malad ..the very first showroom of yamaha india pvt ltd in India, but they had not responded properly..Also they did not deliver the bike at the promised date.I think Yamaha should think abt the management...bcoz without the good management and customer satisfaction the company despite of its good brandname cannot grow in country like india.

there is no doubt that the bike is too good...it is the real attention grabber...
but i am sad to say that the management of yamaha india sucks...i visited three times to yamaha showroom which is located in malad ..the very first showroom of yamaha india pvt ltd in India, but they had not responded properly..Also they did not deliver the bike at the promised date.I think Yamaha should think abt the management...bcoz without the good management and customer satisfaction the company despite of its good brandname cannot grow in country like india.

I bought FZ16 on October 2008, from ORPI motors, Coimbatore, and I was out of station for 2 months, the first free service was scheduled on November 2008, till January 1st my vehicle ran only 100 km. I started using the vehicle from January and done 1000 km in February, when i took the vehicle for the first free service, the dealer said he cant take it for the first free service, he can only take the vehicle for the second free service, and my vehicle will not be under warranty.( Reason: I missed the first free service scheduled Nov 2008 )

The problem is, What is the use of servicing a vehicle which ran only 100 km. on the first free service scheduled date (i.e.) 30 days or 1000 km. ?

I had used Honda, Suzuki, Hero Honda, Bajaj vehicles which I used to service in the authorized service centers only after the scheduled service meter readings not on the count of days, and no one till now except Yamaha complained it.

Note: I had also used RX - 135 for 2 years and serviced all the free services in the authorized service centers (ANNAI motors, Coimbatore), only after the service scheduled meter reading not on counting the days

Dear Sir/Madam

I own YZFR15 Regn No. MH12EZ1235 purchased in Oct, 2008. 1st service has been comleted.

My complaint is towards the spares support. For past 2 months i am being sturggling to get the
bike run / off switch. Have paid the full amount to the dealership M/s Yamaha Riders, Pune Camp.

Theres no response from the dealerend, and, when contacted, simply replies that Company has
Not yet send the part.

Its rather dissapointing to have such an irresponsive attitude of an dealer of such an MNC.

Further, with this experience, i have stopped recommending the product which i own to my aquiantances.

My only submnission would be to get the spares faster by end this week

Thanks & Regards

Vinod ( +[protected]

Dear Sir/Madam

I own YZFR15 Regn No. MH12EZ1235 purchased in Oct, 2008. 1st service has been comleted.

My complaint is towards the spares support. For past 2 months i am being sturggling to get the
bike run / off switch. Have paid the full amount to the dealership M/s Yamaha Riders, Pune Camp.

Theres no response from the dealerend, and, when contacted, simply replies that Company has
Not yet send the part.

Its rather dissapointing to have such an irresponsive attitude of an dealer of such an MNC.

Further, with this experience, i have stopped recommending the product which i own to my aquiantances.

My only submnission would be to get the spares faster by end this week

Thanks & Regards

Vinod ( +[protected]

I have an FZ16 one month old.I have given my bike to ORION motors Bangalore, after the service the vehicle is not that smooth as it was before, one day before the first service my bike could touch a great mileage of 46.5kmpl on highways, now its considerably reduced to 35kmpl.could any one please advice the reason behind this and where can i have best service for my FZ16.please help me

I PARVINDER SINGH PURCHASED YAMAHA GLADIATOR SS MODEL REGD NO DL 3S BB 8285 IN AUGUST 08
SINCE THEN I REALISED WHAT A BLUNDER I HAVE MADE.

AT THE TIE OF DELIVERY THEY TOLD ME THAT IN THE MORNING WHEN U FIRST START THE BIKE U DONT HAVE TO GIVE THE ACCELERATOR AND USE THE CHOKE.ON THE VERY FIRST MORNING I DID THE SAME BUT USELESS THE BIKE DID NOT STARTED. I CALLED UP THE SERVICE CENTER THEY TOLD ME SIRJI THODE SE RACE DE DO KUCH NAHI HOGA, THE SYSTEM WAS NOT RIGHT BUT IT WORKED .
I NOTICED A NOICE TIK TIK FROM THE ENGINE ON CONTACTING THE SERVICE INCHARGE Mr GIRIRAJ OF THE DEALER M/s BULLAND AUTOMOBILES THE AUTHORISED DEALER FROM THEM I PURCHASED THE BIKE TOLD ME THAT THIS TIK TIK NOICE IS OF THE ENGINE TAPIT WHICH THE COMPANY LEAVES IT A BIT LOOSE U CAN CHECK IN ANY OF THE BIKES ON ASKING WHY IT IS LOOSE HE REPLIED ENGINE GARAM HO JATA HAI YAMAHA MAIN YEH EK BIMARI HAI I GOT DISSAPPOINTED

ON THE FIRST SERVICE EVERY THING WAS DONE BUT FOR WASHING U NEED TO TAKE THE VEHICLE TO THERE LML SERVIEC STATION THE WASHING WAS NOT UP TO THE MARK
I COMPLAINED THAT THE TAIL PIECE HAD AIR BUBBLES IN ITS PAINT THEY IGNORED IT ON AGAIN ASKING THEY REPLIED AAP NEXT TIME JAB SERVICE PAR AAYO GE TO GIRIRAJ JI DEKH LENGE, CHAIN SPRAY OUT OF STOCK.

ON SECOND SERVICE THEY DID NOT HAVE THE YAMAHALUBE OIL ON ASKING THE STORE INCHARGE MANOJ KAFI TIME SE AA HI NAHI RAHA AAP NE AGAR KHULLA NAHI DALWANA TO AAP APNE GHAR KE PAAS SE DOLWA LENA 10Rs lagenge .ON CONTACTING THE OWNER OF THE SHOWROOM Mr GANDHI HE CALLED UP Mr GIRIRAJ AND STARTED FIGHTING WITH HIM ON THE PHONE TUMNE COMPANY WALOKE 75000 RS NAHI DIYE IS LIYA COMPANY WALE STOCK NAHI DE RAHE TUMNE MERA BHI 25000RS ABHI TAK NAHI DIYE AND I WENT FROM THERE .
ALL SAME WASHING NOT UP TO THE MARK .
SPRAY FOR CHAIN NOT IN STOCK.
ENGINE OIL OUT OF STOCK.
NOW AT THE TIME OF 3rd SERVICE IT WAS DISGUSTING
YAMAHA LUBE OIL STILL OUT OF STOCK .
SPRAY FOR CHAIN OUT OF STOCK .
THIS TIME Mr GANDHI SAID AAP BAHAR SE JA KE OIL APNE PASAND KA LE AAO
THE POINT IS...IS THIS THE CRITEREA OF SERVICE LAID DOWN BY WORLD NO 1 BIKEING COMPANY ...
PLEASE TELL ME WHERE SHOULD I GO ...

This telling about carelessness and noncomplience of a yamaha sales/service centre, named PSN YAMAHA MAMANGALAM, ERNAKULAM DIST.
I purchased one yamaha gladiator from 10 months back. The fifth service i have completed from there. All service times i have faced problems. Service is very poor, they simply polish the things out side not even check the battery watre/break fluid/air too... and many many complaints i had with them. this comment i am writing afer finding the no water in in my yamaha battery after i had given for service 5 days back. JUST NOW I HANDED OVER MY BATTERY IN A LOCAL BATTERY SERVICE CENTRE... IT MIGHT HAVE SPOILED...It is true they did not check the same while service. Really i am fed up with this PSN yamaha. they are looking only for sales not for after sale service.
I am looking for another center for service. I feel the yamaha must check them properly, other wise they may loose customer for buying the same. Let me open, i too prevent my friends to buy yamaha due to this issue. I had been using my own hero honda bike for more than 10 yrs... i FEEL NOW I MADE MISTAKE BOUGHT A YAMAHA THIS TIME.

NOW I AM PAYING FOR THE SAME,

i purchased yamaha FZ16 from SATGURU MOTORS, Lower Mall.Patiala, Punjab, India
Engine no- 21c1017099,
Frme no- ME121C01Y82016669
km run -1700km
date of purchase - dec-08
I am having problem with chasis color (black) of my yanmaha FZ16...it starts removing like small flakes from the skin. What should i do now?? Is yamaha goin to help me for this????
email- [protected]@gmail.com

Pick-up Yamaha (Gurgaon) peoples are fraud, they dont know anything about bikes. I had met with an accident few months earlier and after that i had taken my bike to them for servicing and overall checkup. First they said you have to leave your bike in serivce station and then leave the place and get the bike after 6-7 hours. When after 7 hours i went to take my bike they said everything is fine with the bike, and they dont engine oil and oil filter so they cant replace them and asked me to continue with the same old oil and they will replace them in next service. they were not having even a single spare part of the bike and i was completely unsatisfied with the service they (pickup yamaha) had provided. On the next i took my bike to delhi (Delhi Scooters) for the complete check up and again for the servicing this time i paid for servicing. Delhi scooters guys told me that front fork is not aligned, handle has to be replaced and few other things are to be done in bike.

I dont know why yamaha motors india ltd gave dealership to pickup yamaha, they should cancel there dealership as soon as possible if they want some satisfied costumers. Yamaha has hade many milestones in Indian motosbiking and these peoples like (pickup yamaha) are ruining yamaha brand.

sir i have a problem 4m your service care..3 months ago i hv a small accident on fz16 wic i bought it on jan of this year..actually after that accident i lost my brake shoe stand..which i tell to my near service retailer to bring the new one...but they are taking so much tym dt almost 4 months..m not able to ride my bike aftr that accident..just how will i ride without having dt...pls help...or kindly see on this problem...

dear friends . all the yamaha service center are not doing there job good. i have tried in all the yamaha service center in our town. (coimbatore tamil nadu) . i only thing i have done is i contineously service my bike in one service station . this think helped me to keep my bike . if they say not spares try to get the yamaha spares from other shops and ask the people to do the service. i have also supplied spanners of my own. (and get it back) .if you can complient to yamaha . mail to [protected]@yamaha-motor-india.com . i have received some from them. have a nice day.

I had purhased YAMAHA FZ-16 from Ganesh Enterprises, Vikhroli, Mumbai in November 2008 end. When I gave the bike for 3rd Service this morning at Kamla Yamaha, Lower Parel, Mumbai I was asked by them to get the Unique ID No. from Ganesh Ent. to get the benefit of Free Service. In spite of continuous follow up, Ganesh Ent. have not given me the Unique ID No. You will appreciate that I may have to pay for the free service for no fault of mine. Is this the service expected from Yamaha Dealers like Ganesh Enterprises ?

yah i agree, this bike suck and it has lots of problems as well as low milage.yamaha sucks

I PURCHASE YAMAHA FZ-16, PROBLEM is that the bike is not having that much power as per my aspectation, now i want to increase the power of my bike, so please suggest some tips for that.mileage is not a issue.its ok if i replace the fz piston with with pulsar 200cc, and little changes with cam-shaft(high lifting cam) and valve bigger one.




husain
[protected]

I bought an Fz 6 months back. I love the bike and sure Yamaha has done a wonderful job in this bike. But the after sale service is horrible. It feels as if the bike is washed, polished and given back. My bike doesn't give me a feel of a serviced bike. Whom should I be meeting in regards to this.

I would appreciate if you could reply.

I want to make complaint for the M/s Yamaha Bike Service center Mathura Road
near Haldi Ram
They have refused for service my bike Gladiator SS, DL2SM 1866 Because It is purchased from the M/s Bulland Automotoive. If this showroom is for Yamaha Bike So why they have refused for it . Please make me proper reply and take necessary action against workshop manager to avoid this type behaviour for the customer.

iam totally dissapointed with pickup and mileage...i asked to tune the engine instead they decreased the pickup and said now the bike is all new and it gives more mileage

Hello,

We are Yamaha dealers in Delhi. SETCO YAMAHA. I would glad if clients visit our dealership and give us a chance to provide you a good service. We assure you, you will be satisified with the Yamaha bikes.

Look forward to hearing from you.

Thanks

SETCO YAMAHA Team
[protected]
[protected]@setco.biz

i own fz-16, problem is that i my bike speed does not exceed more than 108km/hr & i have heard that it goes till 132km/hr. I told ma dealer in aligarh (balla motors) u.p. he told me too use all yours gears roughly than it will catch tyhe speed i also tried that but its not working. please help me guys.
phone +[protected].
(feroz)

IT'S TRUE THAT YAMAHA SERVICE IS VERY VERY POOR. I ALSO FACE THE SAME PROBLEM WITH MY GLADY. AFTER SALES SERVICE I WORST AS COMPARE TO BAJAJ HERO HONDA

i have booked yahama fazer on 24th july 2009 at Pick up (gurgaon branch). its being 20 days now. i know huge demand is there but still i haven't got the confirmation no. or ref. no.
i am worried that my bike is booked or not in your system. why your company want to loose the fame. your MGF(SAKET-NEW DELHI) associate told me that whenever a customer book a bike a system generated msg comes on given mobile no.
Sraadh are coming & at that moment hindus people never purchase a new thing. kindly consider it on urgent basis..
Strange i haven't got it kindly sort out my problem..

Anil Singh
[protected]

Dear Sir,

Once the booking is made, usually you should get a SMS message from Yamaha. If that is not the case please ask the dealer to check and confirm. Please make sure you have paid the booking amount to ensure you are booked in.

Thanks

SETCO YAMAHA

New Delhi
[protected]

sir, am a fz 16 owner last 8 months, my vehicle date of purchase[protected].my complaint is my bikes chain sounds like a jerking, it also the chain will running half portion tightly and half loosely, the problem will came after 10000 km.becoz of that problem i see my bike two service centers in kottayam and cochin(S.G motors kottyam), then the( PSN motors cochin), the two service centers the wash the chain and lubed with yamaha lube spray, after this procedure, the bike was okey up to 150 km, after the 150 km the sound is back.with the same jerking and looseness and half portion tight, my bike is now over15500 km, and i done 6th service.this the main problem with the fz16, in this problem i bad riding comfort and bad performance from my bike, what i do, i done the services correctly, and the chain lube and wash every 500 km, .pls give a good result from your part.
My bike details, brought from S.G motors kottayam, Dealer code:112.10 .date of purchase[protected].frame no:ME121C[protected];Engine no:21C1026431. Reg;no;KL36A-1798.

Hi,

I am utterly infuriated and disgusted about the miserable service & management from Yamaha Factory Shop at Kolkata. I wish to bring to your notice the blunder I faced at your Service Center.

I met with an accident on 19th July. On 29th July of 2009 I took my bike FZ16 (Reg. No. WB 26L 7912) to Yamaha Factory Shop Kolkata from where I bought this vehicle 5 months back.

Some Mr. Sudip Debnath (who claimed himself to be a Service manager) inspected my bike referring an estimation which included changing of right side fork (front), handle bar, headlight & many other parts & told me it will take at least 10 – 15 days for the entire activity to complete. After 22days when I called Mr. Sudip Debnath, he informed me fork is not available so he will change the barrel of the right side front fork. 28th August, 2009 when I called him he told me to come to the showroom on 29th August around 2 pm. When I reached the service center, I realized what a blunder I had made by leaving my bike at the hand of this so called service Manager. They had kept the bike unattended for 30 days outside the garage and it created an addition to the already damaged bike. When I approached them I found that they were repairing another bike (Reg. No. WB 26L 5357) instead of mine and confidently told me that it was my bike. To my utter dismay and agony I found that the condition of the bike was as it was submitted 1 month earlier. When I confronted them they started to work on my bike. Surprisingly this time Mr. Debnath told me that the right fork of my bike has no problem! Though one month earlier he was the one who told me right fork was bent. Moreover for repairing the fork I waited for 1 month. They kept the bike for 31 days. Hence I want to ask Yamaha authority how this time the right fork got repaired on its own.

Though they changed both the side tanks, digital metes, exhaust muffler etc in front of me gave me the bike. Though handle bar was clearly bent, chain was badly rusted they don’t have chain lube also to lubricate the chain.

However in the next morning I saw front rim was severely bent and front alignment was totally spoiled. Bike was vibrating like HELL, control was gone way, engine was roaring badly. Again I went to Service Center, asked Mr Debnath. After a road test he admitted front alignment & rim was bent. But surprisingly he has no resolution this time also. He told me to call him on 4th September.

Now please clarify the following points.
1. Why another bike (WB 26L 5357 owner Mr Avishek) was treated in stead of mine (WB 26L 7912)?
2. Why my bike was kept 31 days in the open without any proper assessment of the problems of my bike.
3. Why Mr. Sudip Debnath told me right fork was bent & kept me awaited for 31 days and denied that problem on 29th August?
4. Why Mr. Sudip Debnath did not take any step when I pointed the problems (front rim bent, front alignment bent) on 30 th August?

Do you feel that I am some kind of a fool that I don’t understand how my bike was running? Your customers pay for the bike and also for these stupid repairs which has no sense in the end. It seems that we need to pay Yamaha for the sufferings too. Will somebody reimburse me the amount which I pay to travel to your service centre and also for the number of calls which I make? Or do you people take this as matter of fact?

I feel that either you should investigate the problem of the bike or else replace the bike for the treatment given to me. Although my suffering cannot be calculated in money I wish I can at least hope that some high authority will take a note of the grievance. Now I have reached a point where I wish to sell of my bike instead of speaking to your callous service manager. I shall also make sure that none of my friends get a Yamaha bike. Being a world famous brand for automobile this sort of treatment is unacceptable. I feel that if you have to live up to your brand name you should remove this type of Service Manager so that genuine customers do not suffer that way I did.

If you care for your brand name and your reputation kindly respond with a positive feedback by taking strong action against your Service Manager and getting my bike repaired to its past glory.

i have heard that fz has a problem of missing... its pickup is disgusting...n fz hz no mileage, , , may i know that wats the problem of servicing... iz fz really a poor bike, , , , if so then i have to go for pulsar 180dtsi... plz clear all my questns before i go for fz... but i dont want description about fz-16 but wat i want is fz... may i know all the faults... plz guys help me...

Muien bashir
srinagar kashmir...

plz contct on [protected]

i own a RX135 byke.i had newly bought cone sets.within two weeks its working get finished.then all the mud guard parts(all the nuts and bolts) get removed without my permission.the nut and bolt they gave where old one.they just take away the good and give me old one. so, the summary is that the parts installing at our bikes are duplicate.

yamaha really not providing good services ppl..i was having some handle problem since the 2nd day i purchased ma byk..its fz16 the lord of streets so called bike..i had done ma 3 services till date, nd shown the showrum ma byk for 3 4 times regardinthe handle problm..they do some temporary jobs..on the first day it goes cool..agin from the second day the handle starts showing probs as before..hav told them a lot of tym they just say will do sumtyn ..but its really not workin..i want them to provide me fully satisfied option for corrrecting ma handle problm..its aserious issue since i loose ma balance always while taking turns and bendin on curves..i reallly love ma bike nd want it to b hundred percent well..
i hope yamaha ppl will kindly look into ma problem and gimme a better solution..tday i had given for ma 4th service but since the dates pased by 22days ma 4th service is skipped nd they r counting itas ma 5th service, ,

Hi, I bought Yamaha fazer from you dealer, Ambal Motors in chennai. it's been close to 10 days since i purchased but still they did not give me the registration number. They got extra money for registration but at the end they said i have to take the bike for registration which is against the procedure. Tolerating this, i drove more than 50 kms to RTO for registration. However they rejected mine because your dealer did not submit the proper documents i gave to them. This is ridiculous. They bother only selling of the vehicle and nothing more than that. DON'T YAMAHA HAVE A PROFESSIONAL STANDARD FOR THEIR DEALERS? remember, i refused to go for honda unicorn because of the bad service by its dealers. and you cann't imagine how many customers honda would have lost by this time. It looks like it's Yamaha's turn now. I need someone to attend my query immediately otherwise these dealers will kill yamaha in its entry itself.. I will post this in all biking related websites if no one attends my query. My B.NO. is K-286999

WORST AFTER SALES SERVICE.
FROM CAG ENTERPRISES SATHY RD COIMBATORE.
I PURCHASED YAMAHA FZ-S 16 ON 14TH NOV 2009.
I LEFT MY BIKE FOR FIRST FREE SERVICE ON 14TH DEC
2009 AT 10.00AM.I SENT MY STAFF TO THE AUTHORISED SERVICE ON SAME DAY AT 7.00PM AS COMMITED BY THEM. WHEN MY GUY BROUGHT THE BIKE TO MY OFFICE I WAS SHOCKED TO SEE THE BIKE WITH FULL OF DUST ON MY BIKE ENGINE THE WHEELS THE WHOLE OF BIKE. THIS IS HOW DO THEY SERVICE BIKE. ONE OF THE WORST SERVICE I HAVE FACED IN MY LIFE

hi sir
using fz16 for last 8months. i was using Yamaha bikes for last 10years. no doubt that fz16 was a good choice for my city ride. But from first service itself i was complaining to service personnels that its tyre pressure not maintaining correctly for more than 4-5 days. one said to try nitrogen gas, but that also failed... during last service given bike 2days for finding that problem. but no use.. just on 2nd day after inflating rear tyre with 38ps bike skid on road side, just then i checked again and it was 20ps only.. no punctures, then i removed alloy and tyre and dipped in water... found that air leaking from alloy edge from both tyres.

reported it to dealers they took bike 2days for inspecting it in local MRF showroom... and promised to replace rear alloys.. but even after 2weeks they are not able to did that, saying no stock..
they inflated my front tyre with 40ps and said that front alloys are ok... how to ride in that tyre pressure.. still i believe there is good punch in fz16...but... they are too bad to rectify problems through sales network...
in fact i was trapped... cant go for long ride, night ride.., dont know when it get solved..

baiju azad
kottayam, kerala
[protected]

TO,

INDIA YAMAHA MOTOR PRIVATE LIMITED

A-3, SURAJPUR INDUSTRIAL AREA, NOIDA DADRI ROAD

SURAJPUR-201306 (UP) INDIA

Dear,

Customer service manager

YAMAHA MOTOR PRIVATE LIMITED

On 16 NOV. 09 I purchased Yamaha FZ bike, (engine No.2IC 2028874, Chassis No. ME121C028920) at New Delhi from your dealer PRIME AUTOMATION (HIMGIRI YAMAHA). I am very disappointed the performance of YAMAHA FZ-S bike. The Performance of bike is not is satisfactory. I can not shift gear very smoothly during driving of bike. Regarding this problem I have 2 times complain to YAMAHA dealer while servicing of bike and last i contach with Mr.Anurag he toled me go to HIMGIRI YAMAHA and take his name he (Mr.Bhala, Work shop incharge) will support you but result is not satisfactory. There are no any engineer to understand my problem so again i called to Mr. Anurag and berif him all contents again he has given one mobile number. i made a phone on that number and dicussed about my problem, bu his responce is not good.
When i ride my i am facing problem and may be this problem become a cause of accident.

Address of delier
HIMGIRI YAMAHA

C-42, MAIN ROAD (opp.SWARN CINEMA)

Krishna nagar, DELHI – 110051

TEL:[protected].36, 37



My contact number is [protected]







With Best Regards

Krishna Prakash

I have purchased a yamaha Gladiator in Jain Moto bike T.Nagar Chennai, within thee weeks i given to service center 7 times .thus the problem is not rectified.I complaint to the manager, the manager did not respond.please help me and my mobile number [protected].I expecting your reply

OWNER TO A (BLUE) R-15 REG NUM HR-26-AT-5606 => [HIMANSHU]
MY PERSONAL EXPERIENCE IS VERY BAD SINCE THE TIME OF PURCHASE, TO THE TIME OF SERVICE AND ESPECIALLY AT THE TIME OF CLAIM FOR INSURANCE WHEN EVER BIKE HAD AN ACCIDENT
THE YAMAHA AFTER SALES SERVICE IS VERY BAD AND BACKWARD AS COMPARED TO THE PRODUCTS THEY OFFER
WORKING FACILITY AND RESOURCES AT THE SERVICE CENTER ARE SO OUT OF ORDER THAT ITS A SHAME THAT THEY OFFER DEALERSHIP JUST TO ANYONE WHO DOSENT EVEN HAVE A PROPER RESOURCE TO FULL FILL THE NEED OF CUSTOMER ESPECIALLY AFTER THE SALES HAS BEEN MADE


ALTHOUGH THIS IS ONE OF THE BEST BIKES AROUND BUT THE AFTER SALES SERVICE IS A COMPLETE HEADACHE TO DELT WITH

1.NO SPARES AVAILABLE(SIR PEECHE SE MAAL NAHI AA RAHA HAI)

2.LACK OF WORKFORCE AT YAMAHA DEALERSHIP ALL AROUND DELHI NCR

3.LACK OF INTEREST AND KNOWLEDGE ABOUT THESE (R)EVOLUTIONARY MACHINES

4.DONT TAKE BIKES FOR SERVICE AT SOME OF THE DEALERSHIP FOR EG. (PRO SERVICE AT MATHURA ROAD)

5.POOR AND DELYED ACTON FOR MANAGEMENT TOO ESPECIALLY SERVICE DEPARTMENT

6.DONT EVEN PERFORM THE BASIC PROTOCOL GIVEN IN THE SERVICE BOOK

7.USING OF DESI STYLE OF SERVICING(JUGAD) THE BIKE WITHOUT PROPER AND STANDARD GEAR SPECIFIED BY YAMAHA

8.SOME OF THE SERVICE CENTERS ARE SO SMALL, OUT OF ORDER, EQUIPMENT AND PAIN FULL TO STAND IN AND GET THE WORK DONE

THAT THE OVERALL EXPERIENCE CLEARLY SCREAMS(TOTAL- BABUGIRI)

YAMAHA AFTER SALES SERVICE BREAKS THE HEART OF EVEN THE MOST PROUDEST CUSTOMER AND NOT CREATE 'KANDO'(TOUCHING YOUR HEART)
AS ITS SAID TO BE

THE ONLY REMEDY TO IMPROVE THIS IS BY INJECTING THE SAME SPIRIT OF RACING AND UNCOMPROMISING PERFORMANCE NO MATTER WHAT

THE SAME SPIRIT THE R&D GUYS(FRM JAPAN HAVE IN THEM WHILE DESIGNING AND TESTING EACH AND EVERY COMPONENT OF THE BIKE

I HOPE Mr. Yukimine Tsuji, CEO, India Yamaha Motor Pvt. Ltd IS LISTENING...

I would like to draw your attention regarding a problem with the after sale service at one of your dealer "Excellent Yamaha" 1, Shanti Sadan, 45, Telli Park Road, Andheri (east) Mumbai where I have purchased FZ 16 Registration No: MH-02- BK- 1512.

Please find below my experience with my last paid service.

1) Servicing is not carried out in a professional manner. It’s better if I wash it at home with a hose and clean it myself.

2) They Charge us for filter and oil replacement, but when I checked the engine oil at home the same day, the oil was black and watery. I have been cheated by Excellent Yamaha and this matter is serious and could tarnish Yamaha India’s name. I have been using bikes since 23 years and never seen an unprofessional service center like Excellent Yamaha

3) The rear excel nut was lose and could easily maneuver it with your bare hands.

There is a list of things and I have attached links of people who have similar complains of Excellent Yamaha.


The worst customer care & service provided by "Excellent Yamaha" 1, Shanti Sadan, 45, Telli Park Road, Andheri (east) Mumbai. If this going to continue likes this, then its time Yamaha India should worry about its reputation

http://www.consumercomplaints.in/complaints/yamaha-motors-india-c275735.html
http://www.consumercomplaints.in/complaints/fz16-c173068.html
http://www.consumercomplaints.in/?search=Excellent+Yamaha

Suggestion: Yamaha should have a training program before appointing a dealer as how to respect their customer weather he is buying a 70000/- Vehicle or a R-1 for 13 Lakhs. I have never experience this type of attitude from any of the car dealers when ever we have purchased a vehicle.
Awaiting your reply in anticipation,

Thanking you,

I have had a similar experience with this service dealer. I gave my bike for the first service and it was a painful affair. they were not attentive and at last I got the service done with lots of requests. However they claimed they have changed the engine oil. but when i checked engine oil after few days it was not being changed and got it changed from outside. It is a pathetic customer service. Yamaha should ban this dealer.

I AGREE THESE COMMENTS & ASSURE YAMAHA SOON WIND UP & PACK UP FROM INDIA IN 2010.
BECOZ OF ITS POOR MANAGEMENT

Your services are very poor at hoshiarpur, phagwara and jalandar'punjab'india Because there is no availability of spare parts of Yamaha old fazer model 2004 125cc engine.We have visited four to five times at your yamaha dealer's in punjab india.I want To purchase yamaha motorcycle's but i change my decision due to the lack of spare's and poor service in punjab.

CHEERANS YAMAHA — CHEATING

sir,
i booked a fz s on feb -2011 on Thrissur cheerans yamaha show room.they will promise it will delivered on 25-02-11 or 2 days b4 the the date.But now they will postponed date to march 5 kindly take an action ...

Name: S.Srinivasan

Address : 17/8 Shanmugaraja Street

Gandhi nagar Ekkattuthangal

Chennai- 600 032

Mobile No: [protected]


Bike model: R15(yellow Color)

Reg no: TN09 BE7502

Chassis No: MEI38B016A2010985

Engine No : 38B1011048


Dear Sir,

I am S. Srinivasan i have purchase R15 bike and also i like it very much for my use and also i have done Four Free Services in JafferKhanpet Chennai and your service is very very poor and customer relationship is also very bad they are not at all repecting the customers and also they have not give bill sometimes but they are asking money personally for issuing the bike Polish(Bill not Given)


They are not doing the work properly all times how i given my bike for free service. Kindly take your action immediately otherwise they lose the good customers and relationships day by day.

IF THEY CONTINUES THIS TYPE OF POOR SERVICES THEY WILL DAMAGE YOUR COMPANY NAME - YAMAHA AND LOSE GOOD CUSTOMERS IN CHENNAI KINDLY MAKE ACTION AND DO THE FAVOUR FOR GOOD CUSTOMERS IMMEDIATELY.


AFTER GETTING THIS MAIL KINDLY MAKE A CALL TO MY MOBILE NO: [protected]

AWAITING YOUR REPLY AT THE EARLIEST SIR / MADAM

THANKING YOU

REGARDS


S. SRINIVASAN
[protected]

Dear sir/madam,
i have just purchased a fz16 2 months back.what seemed to me as a dream bike has turned into a nightmare.the reason for buying this lovely bike was for its riding experience.not anymore.since i started riding this bike the engine stalls on the 3rd or 4th gear n when i leave the clutch the bike jump starts putting a lot of load on the clutch.i even explained this to the service advisor at the malad showroom but has'nt been able to do anything yet.on asking him, what will i have to do if the cluth wears out he says i will have to pay for a new clutch plate.if there is a problem with the engine stalling why shoud i pay for the clutch kit.please do look into this matter as i also have some other fz owners complaining about the same.and also the management at your malad workshop truly and disappointingly sucks.im sorry but please do see into the matter..

I have puchased FZ one month ago but it has noice in front disc as well as in rear break, i have checked two times in Yamaha service station and Yamaha showroom but i m not satisfied from it.
I m tensed from it coz my parents wanted to buy me CBZ but i like FZ so i have purchased this Bike. So, Pls do the need ful

ya i got a new bike fz 16 and having pick up is nt good...wht to do will it improve aftr 1st service...plz tell...only 2 days and pick up is slow...

sir/madam

I have Yamaha bike fz-16 black. this is very nice bike, better performance not bad, after my service chaissis paint peeling because of over flow from battery give me a solution for this complaint so many times i told this problem in cheerans auto agencies es in thrissur Kerala there is no response from their side


arush
cont no:[protected]

Hello
am Saranya R varma from cochin.I have a complaint against PSN yamaha, Mamangalam, Cochin.i brought a Yamaha ray z on 2/12/13.the customer service of this service centre was very poor.i didnt get any accessories free even a helmet.thats ok.but the behaviour of a lady i think the sales coordinator is very irritatable.she doesnt know how to behave with the customers.i suggest each & everyone not to go with PSN yamaha.it is the most worst customer service i have ever come across.

i have purchased g5 but spares are not available in lacal showroom, i also have problem with bikes average its really poor 45.
nobody solveing the problem
sangli416416
maharastra

myself and my friend purchased a bike from yamaha. model r15 and fz16 for this they provided the key which is used for both bike. both bike keys are same. for this what shall i do, how i want to give case in consumer court.

Dear All,

I've Purchased Yamaha FZS bike (3-6-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi"

Thanks and Regards,
Sonu

Dear All,

I've Purchased Yamaha FZS bike (3-5-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi"

Thanks and Regards,
Sonu

Dear All,

I've Purchased Yamaha FZS bike (3-5-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi" Please take care :----

: He've give me bike papers with bike number, so please suggest .. he'll not give me bike number so, how i want to give case in consumer court.


Thanks and Regards,
Sonu

i have purchased yamaha fz16 three months ago iam facing lot off problem by the average of just 35-40 &there is some problem with my disk break too it is producing some sound asif the tire ream is touching to the disk pad & i even have a doubt that can we fit dome to my bike

Dear sir,
I completed three time service afterwards my problem is not solved they only give suggestion on next time it will be ok

Dear sir,

Bike model: FZ16
Purchased date: 20.05.09
Todays date: 24.08.09

As my bike got repaired while riding there is a huge sound accured suddenly, i stopped my bike at the corner of the road and called Sri motors service people at the time of 9:30 AM, and they came at 11:30 AM for more than one and a half an hour i stood on the road for them at maduravoyal their office is at near Ashok pillar.
They took my bike on 19.08.09. There is no reply i gave my mobile no also then later next day 20.08.09 i called them the reply was still not open the engine. ok next day 21.05.09 i called the reply was valve got bend need to change i said ok the valve is covered in warrenty, then next day 22.08.09 i again called they said mostly by today u will get your bike, before going to their service centre i called them the reply was no not yet ready. The next day was sunday 23.08.09, then today is Monday 24.08.09 i keep on calling them from morning to evening 5:30 PM the phone not picked up, i went straightly the centre was closed, still not yet got my bike these are the list happened this is my problem which i faced from 19.08.09 to till date, i was very much depressed and tensed. my brand new bike FZ16 Just not even 3months bike is still is service centre.

Kindly take steps this is a big issue keep on depressed for a single man makes his heart too weak.

Expecting your reply or call soon

Thanking you

Regards

G.Rakesh

Dear Sir,

I have purchased FG-16 on 21/10/2009, and dealer gave me a Yamaha UNIQUE number
But I don’t know any think about UNIQUE number

Please can you explain me What is Unique number?, & How I find out I had resaved unique number Right or Wrong

Thanks & Regards

Sandip

Dear Sir,

I plan to a buy a yamaha FZs since three months.but i have read many complaints above.so my mind is change.plz suggest me what can i so.Thanks


Yours Faithfully
Sandeep Singh

baba moters dealer of yamaha bike in varanasi does not provide good services, the rate of product like part of yamaha bike is high in comprisen to other dealer like agrawal motres the differnces is more than 20% it is very critical situation my mobile no is [protected]

Dear All,

I've Purchased Yamaha FZS bike[protected], But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike.


I've purchased this bike from "sri motors, k.k.nagar, chennai" Please take care :----

: He've give me bike papers with bike number, so please suggest ..otherwise i will give case in consumer court.


Thanks and Regards,
karthick
[protected]

Dear All,

I've Purchased Yamaha FZS bike[protected], But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike.


I've purchased this bike from "sri motors, k.k.nagar, chennai" Please take care :----

: He've give me bike papers with bike number, so please suggest ..otherwise i will give case in consumer court.


Thanks and Regards,
karthick
[protected]

I Have Bought Fzs 2months A go i face Lot Of Problem In Gear Shifting The Probleme Started From the 10th Day Of The Bike But The Bike Goes Dam Smoother On Highways need A sugeesion What Can I Do wi Gear Problem

Dear Sir,

I have purchased a Yamaha motorbike on 2nd July 2009 (Class MCY, make YAMAHA FZ 16 ST) from M/s Standard Yamaha, Bhopal. The bike could be registered on my name after more than a months timei.e on 17th Aug. 2009. Upon approaching to the Standard Yamaha several times they informed that they have sent the chasis no. (ME121C[protected]) and engine no. (21C1051372) to the RTO on a different name and therefore the vehicle could not be registered. Where as as per the Motor Vehicle Act the vehicle should be registered within 10 days after its sale. The delay in the registration has caused humiliation to me as I was driving a vehicle without registration number because of the shear negligence of the dealer.
This mistake could be resolved after a long discussion with the dealer and finally the vehicle was registered on my name with registration no. MP 04 MR 7842.
Yamaha has provided some free services to me.when I went for 4th service to another authorized service center, thet told me that your free service is laps.according to them this bike is not registerd on my name.it was shocking for me.they then I went to the STANDARD Yamaha.again they tried to hide the truth, ,
However the book (service and warrenty book) could not be transferred on my name inspite of my several request to the dealer. They informed that this particular vehicle has no history in the database being maitained by the company. So whenever I go for free servicing the dealer refuses and informed that vehicle has already been serviced. As there is no record in the central database and no due services are being provided to me I have doubt that whether other benefits like warranty and guarentee etc shall be extended to me. I came to know about this fact when I approached another dealer for free service as I was dissatified with the services provided by M/s Standard Yamaha.


Should I go to the CONSUMER FORUM for my complaint???


Thanking you.

Ritvik Choubey

ENGINE COMPLAINT FOR 2 MONTHS NO PARTS AVAILABLE IN KERALA

I AM HARRY. I BUY A YAMAHA BIKE NEW MODEL FZ S V.2 ITSENGINE COMPLAINT FOR 2 MONTHS NO PARTS AVAILABLE IN KERALA

Yamaha gladiator SS — Not in stock

I have given cash amount of 50437 Rs to purchase Ymaha gladiator ss black & red model to mangaer of yamaha motor india sales pvt ltd. wakdevadi pune maharashtra .

i haven't recieved my bike its already 10 days, Please guide me what should i do as they are keep saying that this is not in stock.

thanks,
Neeraj

ask the dealer for written letter regarding the await period.

i am frm kerala
i owned yamaha r15
its a fentastic bike
bt i dnt get its spare parts
means i need to have a new rear alloy wheel
bt agents are not ready to gv
for 3 months i waited for the new rear alloy wheel
still nothing ...

I AM A YAMAHA FAN. I ALREADY HAD RX 100, CRUX & NOW A FZ 16. I DID NOT HAVE ANY MAJOR PROBLEM.BUT I AM SORRY TO KNOW MR AJAY IS NOT GETTING THE SPARE MANIFOLD, YAMAHA MOTORS SHOULD SEE THESE THINGS SERIOUSLY.

Very true. Yamaha doesnt regulate the dealers properly. Products are unmatched. Processing and servicing needs to be stringent.

I recently had my yamaha Vstar in to have the carburetors rejetted. I got the bike back and road it for a week and noticed that the bike would hesitate every time I shifted into another gear, I also noticed their was a wire hanging down from the carburetor. I took the bike back and it took the dealer 2 days before they even looked at it. I commented to them that it should have been priorty to look at my bike first sense they did not fix it correctly the first time. They service department called me and said that three people road the bike and they thought nothing was wrong with it, so when I went to pick it up I asked about the wire that was hanging down and they said they didn't fix it because it was like that when I brought it in. I'm sorry but that was rediculous. Poor poor service, you have lost me as a customer and I willnever recomend anyone go to Advantage Power sport in Kansas City Mo

i want buy to yamha rxg

recently my rxg engine got ceased..now i want to make a sleev inside the bore and i want to insert the piston...will it work or it again make the sound ..or can i rebore it ...i can buy a new bore but this is my doubt..

YAMAHA GLADIATOR JA MODEL BIKE — DELEARSHIP NOT RESPONDING WELL DURING SERVICE

I had purchased yamaha Gladiator JA model in 2nd Augurst 2007 . After getting four services from yamaha workshop i am still facing problem. Problem details are as follow.
1. virbation in whole vehicle
2. Rear wheel alligment is out
3. RPM flactuating continously.
4. Engine stop while slow speed.
Workshop people are not solving my problem they are only giving me excusses.

Please help me out
Detail of bike and showroom from where i purchased bike.

Showroom: SHIVA MOTOR'S DURGA PURI DELHI.
BIKE MODEL: YAMAHA GLADIATOR JA.
CHASSIS NO: 000030
ENGINE NO: 000030

I SHALL BE VERY THANKFUL TO YOU IF YOU SOLVE MY PROBLEM.

YOURS FAITHFULLY
SUMAN PRAKASH
MOBILE NO : [protected].

HORRIBLE SERVICE

Hi,
I live in Chennai and bought a black Yamaha R15 about a month back. The bike’s handling, looks and feel is great and I have managed to touch speeds of 120km/h with ease. Overall
I am very satisfied with the Bike and wouldn’t trade it for anything else.(well perhaps an R1). Anyway my bike was due for it’s first service as it has been a month since I bought it. I went to the Sri Motors Yamaha showrom in Ashok Nagar where I bought the bike and handed it over for it’s first service. They asked me to collect it in the evening after 7pm. So i went and collected it and since it was dark I just brought the bike home and left it in my garage. The next day when I woke up in the morning and took my bike out for a ride I noticed that there were two really big and deep scratch marks on my bike. I went back to the Yamaha showroom and complained to them about it. They immediately went on the defense and said that they were not responsible and that I must have hit it somewhere. I was very upset by this and have decided that I will never give my bike to Sri Motors again for service. I would like to know whether there is any manual which I can read that would help me to service the bike myself. Also for guys who are living in Chennai and are going to buy a Yamaha Bike DONT BUY IT FROM SRI MOTORS IN ASHOK NAGAR. Buy it from somewhere else.


...Murali

HEY I JUST WANT TO EDIT THE REVIEW I MADE EARLIER. THE COMPANY SRI MOTORS HAS AGREED TO GIVE ME A BRAND NEW TANK FREE OF COST. HATS OFF TO THEM. PLEASE DISREGARD ANY COMPLAINTS I MADE ABOUT THEM EARLIER. YAMAHA ROCKS!!

Hello People,

I bought a Yamaha Gladiator Bike on 20th Nov 2008 at PATNY MOTORS, Hyderabad. The bike is TERRIBLE. It vibrates, trembles. One can HEAR a Grinding noise or U can feel it. Unlike other Yamaha bikes it dosent have any kind of pickup. I[censored]r taking a U-turn on the 2nd gear, One can hear the Sound of Chaingripping. A speed breaker comes, its in the same in 2nd gear and u can hear TAK-TAK-TAK from the chain. And in Traffic God saves me... Its Dumbo driving on it. It runs slow and makes HELL OF A NOISE. My bike CRIES if it crosses 55, and remember there is no Pillion rider. Yes people say it is a BIKE of 125CC engine capacity, and it ran about 1900kms. So...__________________________________ and guys the service is Pathetic.

i have bought Yamaha Fazer bike No. RJ01 - SA9901 from Raj Yamaha, Opp. DIG Office, Jaipur Road, Ajmer (Rajasthan), they have issued me a life time free service card No. 1005 against a sum of Rs.1000/-

But now they are denying to give me services for that, is this the way to treat your valued customers. please do the needful ASAP.

Dear Sir,
I recently brought a Gladiator ss. This is Great bike and performace above the level of expectations . But the Most disheartening thing about the Finish of the Tail crowl of Gladiator is very poor and tail position breaks open and Yamaha R & D Department should have taken a survey and would have notice that more that 80 % of Bike have tail position broken which gives ugly finish and I am surprised Why R & D has still sorted out this Issue.

I would suggest the R & D department to take care so that they could improve the presence in India

Last month on 23rd March 09 I bought a Yamha Bike (Alba 106) after 7 day the bike was not running properly and I went to the dealer but the dealer told me that after 1st service the problem will be solved, speedo meetar was also run ount in first day.
after 2 week I went to service center and the workshop manager advised me to put the bike in the centre for one day, Ileft the bike for servicing in center.
when I came to service center for taking my bike back, I found that there were nothing serviced and they Charged Rupees 500 for Oil Change and Taflon coating I payed it and took my bike. on the way I found that the problems were same so I called to workshop manager He told me to run it like that and the engin will be change but I was feeling very imbrassing with the new bike to run in that condition so I went to workshop and told them to repair it properly. he told me that you will get it after 15 days. today on 30th Apr 09 I took the bike back but the condition / problems are same. now please tell me what to do ? please help me out otherwise at last I will go to cunsumer coat.

I bought it in cash payment.

Mohan Singh Rana
[protected]

Yamaha — Worst Dealers Ever.

I bought a bike from BIKERZ in chennai the dealers in saidapet and college road, nanganallur and still never got my rc book and also my insurance...i also found that the bike is defective and some kind of noise comes from it when we ride it for a long time...seriously i hope some kind of action is taken on these people cause they still never gave me the rc book and the insurance.

Yamaha — Delay in delivery of my Bike

Hi,
Its Alaya. I have given my bike(YAMAHA- RX135) for repairing and servicing at RELIANCE AUTOMOBILES, GT Road, Durgapur on 31.07.2009. The delivery date provided by them was 06.08.2009. Now they are delaying in delivery saying that they don't have the spare(bore & piston unit). As per them they have already placed order for this spare but the company is delaying in prividing them . Also they are asking that the cost of the spare has been increased with a margin of 1500 rupees from that they have given me at the time of estimation.Plz clarify.

Regards
Alaya Kumar Nayak
Dy. Manager(Network- RF)
TATA Tele Services Ltd.
M:- [protected]

I have given my bike for service at Bikerz Nunganullur chennai and i asked them to repair my fork and they denyed it saying i need to pay for it and it was they mistake for damaging it. Kindly do the need full asap... as i need the bike at once...

Hi,
I live in Ambala cantt and bought a blue Yamaha R15 Date of Purchase 27.06.2008 from Kanwal Automobile 116B Alexndra Road, Opp Capital Cinema, ambala Cantt. Telephone No.[protected], 4000909. this bike is under gurrantee now. i am facing the problme of meter wire . meter wire is not working properly. i told my complaint to Kanwal Dealer also before 4 months, but he didn't take any action against this complaint . i was realy facing this problm too much, and i dont have any source to reach any auhtoriozed persone who can handle my problam, so i request to you pls do as needful you can asap...



Hardeep Saini
Ambala Cantt

I have R 15 bike.. boought from GUPTA MOTORS JALANDHAR. i have done two services of bike from them.. but the Service is VERY- VERY POOR. IN Gupta Motors there is No Mature person sitting for dealing with Customers.. As YOUNGsters who are sitting there doesnt have proper knowledge .Even they didn't know that how to DEAL... Workshop is in very poor condition as there bikes.. As YAMAHA Brand Name is at NO.1 position in market. No spare parts are available in Gupta Motors jalandhar Agency.

Please Look into matter that Solve the problem...

Regards
Ramandeep Singh

My alba 106 purchased on, 12-2007.orpi yamaha dealer, thadagam rd, coimbatore.vehicle no TN37AX5781. it's already fork problem.i am contacting the service enginear mr, haridas.but not responsible answer.iam facing the fork problem in 2 years.need help. My cell no [protected].

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show

what are the polices of your company? What are the required qualification of your employees.What is the qualification of your newly employed ASM(Area Service Managar of Rajasthan Mr. Sunil Kumar)As he has no degree then it proves that degrees are useless.As you appoint people on approach.Is he an honest person?.When he returns from his tour do you ever chack his bills?.

Sir
i want to complaint against the authorised dealer of Yamaha bikes in (B 26, Phase 3, Indl. Area, Mohali(Punjab))
I have r15 yamaha bike
Actually sir my bike had been accident, so It have some small loses, after that i went to Mohali yamaha service center, they gave the order of parts demaged, after a one and half week i got the half parts, they missed to order some parts, after that they asked me that we have ordered the parts and you will get it in one week and they told me that you have to give the payment in advance and I gave the total payment.Sir today it have been one month to ordered the parts but when i went to th service station they said that the parts are not yet come we have to order the parts and it will take one weak.
now you tell me what can I do If my bike take time of above 45 days to repaire then It have no benafits.
I cant go to other service center because they have taken advance payment .what is benafits to buy R15
from 45 days it is useless to me, and the part is not yet available now you say what have to i do

Yamaha — regarding service

this is to inform that, there are no trained mechanics at yamaha Atul Motors Roorkee , as they are not able to find out the technical error in my bike i.e. yamaha R 15 due to which i a'm unable to ride it as per my wish , the error is regarding the sound coming from the bike, perhaps it seems to be from the engine.
kindly, pay attention and provide proper service

Sir,
I have purchased a YAMAHA Gladiator (SS) from pothan & pothan Thalasery, Kerala. i would like to say you about their worst servicing and the mis behavior towards customers, I am having a problem with my handle bar, from the first service itself i have told about this, now I have finished my 7th service and by this date they have not even checked my handlebar .And also I would like to inform you about the un availability of service parts.

Yamaha — Bike Problem

My Bike Yamaha FZ-s REG NO. UP83P5456 Moteycle Service is not satisfied

iam suggest for all pls don't purchase the yamaha bike. because only one month its gonebe right but after one month its toataly useless bike.


pls iam requesting for everybody
pls think on my above lines

manish Pundir from gurgaon

Yamaha — Pathetic service

I purchased a R15 0n 13 Feb-2009 and from day i got the bike has got some problem or the other, I personally feel all Yamaha tehnican's and yamaha dealer's in bangalore are and these 's are not trained properly from the company all they know is to trouble shoot known issues somwthing other than that they can never fix it irrespective of what ever time and money spent
All they know is extortion and end of the day job done is pathetic.I request all my friens never buy a Yamaha Bike until unless you can get your serviced yourself or either else where apart from a yamaha authorised dealer.

Sir,

I have bought a gladiator type ss last year. after buying oly i noticed that there is no chain cover. The workshop manager told me because their is no chain cover we cannot put oil only a kind of lube Its cost at one time Rs. 100. for using that lube. He told 1 bottle lube costs around Rs 500 and Rs 100 is low we are taking he saoid. because of lack of chain cover dust easily get into the chain and it is becoming loose and had a sound. So my suggestion is to put chain cover in other models so we can avoid all these problems. Now chain and socket is damaged. I went to about 5 shops in different places their is no stock of chain and socket.

thomas sam, thiruvalla, kerala

Yamaha — engine problem

I have facing the engine issue with the Yamaha Fazer from last 6 months. In this bike engine oil get finished after complated the 500KM after servicing as I have replaced the cylinder kit as well and now I am still face the same issue. Now I am going to the consumer court to submit the case against the company regarding my bike replecement. As they providing me the faulty unit.

Yamaha — sevice

dear sir my name is chaudhary nayan.i purchase yamaha fz16 at 11/10/2010.when i went for service on first day they told me that we cant take your bike due to some problem than sent back to me.and same things happen from three days.i have to pass 30 km to reach at service centre.what will i have to do.and bihaviour of service centre member is so rood.

Yamaha — Weird Issue With Gladiator SS

Hello, I bought my Yamaha Gladiator on 15th Oct this year, Since then i have been having issues with the Bike. The bike goes for one km gives a jerk & stops the RPM drops below 1. Took the Bike for servicing to MSP Yamaha (One of the Most pathetic Service Centers in Bangalore) reason Being they try to fool the Customers giving some Excuses regarding the issue( i was told there was a problem with the spark plug). Two days after the service i started Facing the same issue again then took the Bike to Bangalore Wheels where i actually purchased the Bike, the engine coil was replaced, replaced the spark plug cap & when i collected the bike Rode for half a Km the bike Gave a jerk & stopped, the Weird issue here is if there is even a small amount of water that splashes on the Engine the engine gives a jerk & stops. Even the service engineers are not able to find the actual issue for the cause I have hardly Used this bike & i am fed up of Paying for the services & part replacements on the bike. I don't want Yamaha to replace any more parts on the Bike. I am very very Upset of the issue & want a replacement for the bike & refund of the money that was spent on the services & the part replacements.

Can anyone from Yamaha get back to me with this issue as soon as possible? I have deeply lost my faith in Yamaha products after facing this issue. I shouldn't have changed my mind from buying Bajaj.

Shashank karanth
E-Mail: [protected]@yahoo.com
Phone: [protected]

Yamaha — Engine or silencer

Dear sir. Mene 13.6.2009 ko yamaha fzs purches ki. Mene bike ki service time to time yamaha shoroom par karayi. 4 month se meri bike white fog chodti h. Or meri bike ka salansar phata hua hai. Yamaha ka menejar or staf mere ko rajana aaj or kaL kiye ja rhe hai plese meri help kijiye. [protected]

chandrapur vijeta moters se maine yamaha fazer 3 nov 2010 ko parchase kiya aur 2 jan 2011 ko bike dhuea marne lagi to maine showroom gaya to unene kha ki sailencer ke oil ka dhua khaiker mujhe tal diya hai fir 10 din ke bad bike se continue dhua marne lagi our mai bhout upset ho sir my email addres ( [protected]@YAHOO.COM )

Hai yashwanth here
am very much craze in yamaha, one day i heard about r15, i saw all comments about the bike in net, it was there some bad comment also i did not care, foolishly i bought R15. in the showroom also they told bike is too good. blindly i purchesed that. after that i have suffrerd too much, from 2nd month Gear Problem, till now they did not solve, and too much carelessness, after we buy they wont get profit so only they wont concentrate their old costomers, and milage is too low price is too high, once i get accedent because of bike skid for repair they taken 1 month, after that i feel some extra sound in that i infirmed them they told me that engin problem which bike will come with in 1 year engin problem, but r15 is great it will come, and i given for service they told me that parts will come from bombay it will takes time, till 2 month i have waited and still am waiting i did not get my bike it's in showroom, and they will tell that free service, but there is no free service for oil also we have to pay, just they will water wash and give, now mantainence 73000 down payment, I paid, monthly 1700 loan 11%, 2 month once free service we have to pay 1000, and after free service we can’t give bike anyware we have to give showroom only they will charge too much, till loan finish we have to spend near to 160000. Totally bike is waste fully fibur body if accedent we will get only 50% benefit, my suggetion is don’t go YAMAHA take other Best is, no 1 Pulsar 200, and 220, and apache, ZMR also good better than r15,

Thanks
Yashwanth  Be happy
[protected]

I am from Bangladesh and bought Yamaha Alba 106 CC bike last year. I have some problems with its speeding. Its meter is 180KM/H but the problem is with full (Last) gear I at best achieve 60 KM/H... And it goes not more? Can you tell me why it is ? I went to Yamaha service center but it is still the same after servicing.

Kaiser

I thought i am the only person to have these many complaints against yamaha. glad that all face same problems. i bought Gladiator ss in November 2008, till date only 20, 000kms. but i use it regularly. i never had a comfort of riding a bike, i feel ashamed in front of my friends driving this bike. Patny motors from hyderabad are very cheap people they take away petrol from bikes, once i met with a minor accident and i went to them they said i need to change many parts and it costs 3000 but other service center from ameerpet charged me three hundred only with no service charge. they said its only fork bend.Donot go to Patny motors. Patny Yamaha.

funniest thing is that my bike stopped all of a sudden and i took it to near by service center in ameerpet they said battery failed even without checking the bike. I said lights glowing, horn is also working how battery is failed. they did not respond. Finally they said to change battery and they gave direct connection without battery. They took three days to find a minor power fault and said that they have to call a automobile engineer and charged me two thousand.

we also one R 15 YAMAHA HAS verybad service and we give bike to recharge there batery showroom management not give responce showroom name is shiv motors e-11 west joti nagar very bad company bike run only 5000

I have done service from Tajashri Yamaha, Nagpur. bu as i notice problem them, they charged for it (And I Pay it) but not cleared the problem, after two days i again complaint them they not take intrest to solve the problem, I put complaint in Yamaha complaint but no response i got from them, I think Yamaha India is not customer oriented organisation.

Complain about Yamaha service .
=========================

I have given my bike in service center for insurance.
insurance servery was cleared with in 2 days but due to unavailability of parts at service center ... I Can not Get get it yet...
and It is about to 15 days..

So you people are requested to do needful in this meter.

I have also talk to branch manager Mr kunal(Power bike, Adajan, surat).
but do not get any sufficient Reply .

so Why don't you call to your power bike service center for the list of part.

Here is my bike details
Model : Fazer (red)
No : GJ5-HC-8422

i am purchase for yamaha szx bike for short period but my bike battery problem. so i want to KICKER i am informed the show room dealer but no response

Yamaha/Gladiator — NO PROPER RESPONSE

Vehicle sales date:2/7/2011, In second service i have said complaint that,`I have noise from front wheel side`. Then during the delivery time they said the disc complaint and we will replace in other day due no stock.Then again i remain the same problem in 3rd free service (2/1/2011) but during the delivery time they said their is complain in front alloy wheel, it should be your fault,said by service advisor. It is my first bike in YAMAHA, i like the bike but service is so so worst.Pls give me a correct solution........ No accident done......

Yamaha — misuse of company of bhushan auto finance

NAME:-BUSAKALA KANTHARAO
LAN:- TW222INR00064516
I AM ALSO PAID OVERALL EMI (FOURCLOSED)
I HAVE GOT NOC THEN IN MY ACCOUNT DEDUCTED ONE EMI WHO IS THE RESPONSIBILITY SO I HAVE REFUND MONEY PLEASE EMI RUPEES 1796Rs Only THIS FOR U R INFORMTION

this type of situation dont repeat again

See its you who decide what to take and what not to, what do you mean by indian roads, like comeon they are nice too. IF everyone thought like you then no one can make progress in India about transport and Roads. Yamaha Suzuki and Honda are launching some great bikes it doesnt mean tat they wont just coz of the Indian roads. you must understand your needs, and then go for a bike, from the above i can see your need is for a indian bike like one from bajaj etc etc. Dont go for Yamaha then. But atleast dont blame the company and other people to whatever handling you are doing.


- Sau

Dear Sir,
I own a bike Yamaha Libero in Jan 2004, since then i am facing a problem of spoke breaking of my wheels. when vehicle was under warranty, the same was replaced by the dealer on FOC basis, but since when warranty on my bike was completed, the problem remains unsolved for me. Initially i have discussed the same with company official and also dealer, both accepted and agreed to the point that if my problem continue, it will be resolved on FOC basis, but now the dealer has been closed and i am facing the same problem repeatedly as no other dealer is entertaining for the same. Your needful will kindly be appreciable.

Abhishek Bhagat
[protected]

Hi, i am a proud owner of yamaha FZ 16, my bike's speedometer is not working after one month of delivery, i reached yamaha dealer with my complaint they checked the fault and said that speedometer cable is complaint but spare is not available for replacing, what will i do?

Wheels India — Regarding Plan Change

Dear Sirs;

We had applied in airtel regarding our corporate mobile no.[protected] change our plan on 01.03.2009. but after 13 days gone no any action taken by airtel. Airtel auto reply received on 12.03.2009 regarding change our bill plan but period not mentioned. We want change our plan from 02.03.2009.

But received the airtel confirmation we confirmed from airtel customer care excutive he told us your said mobile plan not changed from Airtel.

Pls help us regarding change our mobile plan Airtel Magic 299.

Thanking you,
Yours faithfully
for Wheels India

I am owning yamaha FZ16 from the last one year.Yesterday my bike fell into a small ditch and my bike's rear wheel bended inside and the air pumped outside and evacuated. The same thing happened with my friend also. They just replaced it with new one for him and he had to claim with the insurance company. I am afraid that the same thing will happen to me also. There is no guarantee for this to happen in futer also. Is it made like a toy that bends when fall on a smaal gutter. I think Yamaha especially made this bike to ride in Indian roads. There is no solution for this ? Now what to do with this bike ?

HI MYSELF ARUN MALHOTRA IWAS PURCHASED A NEW FZS IN JULY 2009. BUT NOW IAM FACING PROBLEM IN THA SELF SYSTEM THEIR IS NO KICK IN BIKE AND SELF SYSTEM IS ALSO SO POOR TO MAKE IT START I HAVE TO RUN THE WHEELS BY HAND TO START THIS THE DEALER SAYS THAT IS D.C. BIKE THE BATTERY IS NOT SO POWERFULL.

BUT WHEN I WAS ASKED THE QUESTION ON THE TIME OF PURCHASING THEY TOLD U WILL NEVER FACE ANY KIND OF PROBLEM IN SELF SYSTEM SO PLEASE GUIDE ME WHAT TO DO.

Dear Sir,

I Had purchased my FZ 16 on dated 01/12/1998, During the span of 12 months i had claimed twice my Mac Wheels ie: Twice the rear one and once the front one, i do not understand why these Mac wheels ran out / Got bent.

The new problem with my vehicle is that it is now giving out smoke from the silencer, as this vehicle is a 4 stroke one it should not give out smoke, Giving out smoke indicates to replace the Piston and Block, As this is a newly purchased vehicle why, is the vehicle giving such a problem at an early stage ie: 14 months what is the solution to this?
My vehicle no is:MH-31 CT-3457 purchased from Tajshree Yamaha Nandanvan Nagpur, I would also like to inform that as i am mostly out of town, it was possible for me to service my vehicle only once at the respective showroom.

At the time of purchase i was provided the information about the Two years Warranty of the Engine, ie; any problem arising in the engine during two years would be covered under warranty.

Kind request is made to help to sort out my problem as soon as possible.

Awaiting for an early reply and a suitable action to be taken.

Regards,

Leonard Dass

Mobile No:+91-[protected].

Hi,

I have taken a Yamaha R15 on Nov 10th 2010 from Perfect Riders, Lalbagh Road, Bangalore. I had been to my native Mangalore from Bangalore which is a 350KM ride. I started my journey at 2:30PM on Dec 24th 2010. I was at a speed of 60KMPH and suddenly my bike went on a pothole/ditch on the road and because of which there is a dent and a crack in the rear mag wheel. I was surprised looking at it, since it’s a racing bike and it should be able take more pressure and load. It was 7 hours journey and it took me 12 hours to reach my native.

I was very disappointed at this and I went to my dealers to speak about this. They suggested me that they will replace the rear mag wheel by claiming the insurance. I wanted it to be replaced without claiming the insurance. I have spent about 750Rs in getting it repaired and now I am running it with a tube. The rear tyre also got some minor defects due to this incident.

For such normal speed if rear wheel of R15 get Crack and Dent, how can I use that bike for long time and how will I drive fast if its not more secure. As we all know about the Indian Roads, there will be lot of such potholes/ditch on the roads. If this repeats with me, how will I use R15 for long time and go for long ride.

I have spoken to the dealer and service engineers, they are not ready to agree what I say. They are telling like there should have been some major impact or some accident . Why will I lie to you guys and make a scene out of it. I am planning to post about this incident in Media and News paper. I will publish this in my company bulletin and also go for a consumer court. Few of my colleagues and friends were planning to buy R15 and after my incident they are changing their mind. I have suggested my friends and colleagues not to go for Yamaha R15.

If this R15 face this kind of issues, I would have better gone for a Bajaj or hero honda bikes. I have a riding experience of more than 10 years and I have come across this kind of incidents and I have never faced this issue with other bikes. Why only this bike has this issue.

Suppose say if I get mag wheel replaced by claiming the insurance, how can I assure that this will not repeat again.

I want a solution for this, Does that mag wheel have manufacturing defect or its not able to take more load and pressure. Replace the rear wheel and mag wheel or return my bike money.

Awaiting for an early reply and a suitable action to be taken.

Regards,
Shushruth
[protected]

hi
Am Bibin Joseph haveing Yamaha fazer purchased tow month back dec:-11- 2010 from vardha yamaha raipur.am haveing a problem with its battery .after purchace of 10 days my vachile even refused to start dealer told it was due to battery problem they changed it but today i faced the same problem now it is standing in shed can you tell me what can i do to avoid these problem contact no [protected]

sir,
i Am Nitin Karankar INDORE
Last year i purchase Yamaha FZS bike but I am not satisfied with Yamaha bike,
lot of problem in this bike and company are not solution this bike
self problem and other technical problem in bike,
dealer airanyamaha macenik not solve the bike problem,
plz do something for my bike
bike no mp09-na-9599

Hi,
I am SHEIK ABDULLAH, i have new Blue R15 Yamaha Bike, just 5 months old, just i had finished 04 services. past 1 months my bike's color is automatically removing, still same like that. Please ASAP.

My contact number - [protected]. Mali id - [protected]@yahoo.com, [protected]@yahoo.co.in.

Regards,
Sheik.

hi
i am iyappa i have new bike in Yamaha fazer purchased on Jan 23rd last Monday only but now my bike light left side is not working I'm drive only 40km ..tomorrow this bike going to registration Wat we do ...
my contact number -[protected] mail [protected]@hotamil.com

Sir,

This is karthick from tamil nadu. I purchased yamaha ss-125 during nov-2010. my bike number is tn-23-AL-0097. I am getting lot of vibrating sound in the engine from my purchase. even after repeated compliant it was not rectified by your dealer till date. still the vibrating sound is coming. and my chain spocket is also making lot noise. i am using chain lubricant for every 500 kms but i got problem in chain spocket. By bike is just ran 11500 kms only. my cluch housling also rewinded. even after repeated complaints your dealer not clear for the last three services. request take necessary action in this matter please. my contact no. is [protected], e-mail id is [protected]@gmail.com

IAM given my bike on 16 augest till 21augest but the problem is not solved yet . My bike is not starting then I given to bike at Tajshree Yamaha at nadanwan . My bike no is MH 31 DU 8875 .The charge of the repairing is 6500.Mob. [protected], [protected].so very very bad service center

PAN motors — Non deliver / No contact possible

A file sent from Delhi on 10th is not delivered till late 12 th July.

On top of it, the web tracking site is down and no one is attending to the phones .

Not knowing what is happening to important papers is most frustrating .

Will never use nor will recommend any one ever uses their services

Dear Sir,

yamaha service is very bad, recently i purchased R15, but first service itself i find it is very bad service from yamaha.

kindly contact me immdiately,

with regards,
jaypal.c
[protected].

Dear, Sir
I have purchased a yamaha Gladiator on[protected] from pkg motors (adoor), pathanamthita (dist), Kerala (state).From the next day onwards itz gear got sliping, i went to the showroom and asked why the bike like this .they told me that the new vehicle has always the same problem during through running the problem will be solved but on 1-8-2008 the gear almost stuck, immediatly i went to showroom and they examined it and then told me that it has the manufacturing deffect in the gear box still now itz in the same showroom .today i went there and got shoked to see my vehicle's stage ! the engine and gear box has splited into more than one part.what a sad senory it ism ! a new engine and gear box has been dismantled .the showroom officials said to me that they can clear the problem .if i buy a second hand vehicle i have meet the problem but a new vehicle how can i afford it now i dont like to use the same GLADIATOR .so i hope u may take appropriate action and reaplace it ( please see the attached photo graph ) i need the reply as soon as possible

Engine No : 35B1006211
Chasis No : ME135B[protected]
Purchased Date :[protected], PKG Motors Adoor, Pathanamthitta, Kerala

My Contact Details

P.Dalavoy.Pillai
Rajamma Bhavan
Choorakode (PO)
Adoor, Pathanamthitta
Kerala

PH :[protected] (Resi)
MOB :[protected]

Dear sir,

i purchased sony k550i mobile, before year, but at present the mobile is showing no net work coverage, i given my mobile in authorised sony service centre, after i week they are telling no net work ic available. this is service form sony errection. kindly becare full while purchasing mobiles . this is my best exerience in sony. sony service is really very bad,

with regards,
jaypal.c

Hi,
i am sandeep also is a consumer of YAMAHA MOTOR INDIA and agree with these views of my friends. I Want to take strong leagal action against them . why at the time of sell they dont aware about these kind of service. where all the other bike manufacturer gives great service but why dont YAMAHA MOTOR INDIA . please guide me through this as i can file a court case against them .
the dealer name is : UTKAL MOTORS PVT LTD. Bhubaneswar
State:-Orissa

i have purchased a yamaha g5 model on 19 july 2007 since then its is continuously creating to me in its average i have checked it 100 times to various yamaha service centres and also to company engg. who visited centre timely but no one is trying to solve my problem when its average is taken by providing oil from outside the tank it gives satisfactory result but when is put inside tank its performance is only 50 km/litre no one at any service centre is ready to accept this and also never check milege putting oil inside tank i am very much disappointed by ur system they have also check every thing but no one is trying to solve this problem i request u to chech in matter and see what is the problem i shall be thankfull to u

yours
bachchu singh kadam
[protected], [protected]

respected authorised person,
i bachchu singh kadam s/o sh ramkishan kadam r/o vpo-sihi sec-8 faridabad, ballabgarh haryana i have purchased a yamaha g5 model HR-29 R 8572 CHASIS NO-5TSDOO1714, ENGINE NO-5TSDOO1714 on 19 july 2007 since then its is continuously creating PROBLEM to me in its average i have checked it 100 times to various yamaha service centres and also by company engg. who visited centre timely but no one is trying to solve my problem when its average is taken by providing oil from outside the tank it gives satisfactory result but when oil is put inside tank its performance is only 50 km/litre no one at any service centre is ready to accept this and also never check milege putting oil inside tank i am very much disappointed by ur system they have also check every thing but no one is trying to solve this problem i request u to chech in matter and see what is the problem i shall be thankfull to u

yours
bachchu singh kadam
[protected], [protected]

yamaha motor company.

i see the your new vehicle fz16 and the all india price i see that 65, 000 and i go to the showroom CHEERANCE YAMAHA, THRISSUR, KERALA. and they told me 65750. i want to know that that is true rate?. and my freind already book that vehicle next day a call from agency and tell that amount pay immediately
10-10-08 friend pay 70, 000 rs. still the vehicle not delivered to my friend the agency . they tell that 20-10-08 surely give, any hope that matter. and very bad service, no yamaha partsavailable in here . pls should do something .

i had tried to mail several times always it shows failure

if reply to the in mail also showing same.

--- On Sun, 19/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Non Availibility of parts
To: "yamaha customer care" <[protected]@yamaha-motor-india.com>
Date: Sunday, 19 October, 2008, 11:26 AM


Dear Ao,
i am sorry to say and send you the below all mails as all mails are getting failure of mail delivery.
please read the below all mails and inform me wich route i have to take. genuine or duplicate.
naveen
[protected]

--- On Sun, 19/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Non Availibility of parts
To: Customercare/Parts & Service/FBD/[protected]@yamaha-motor-india.com, Waryam Pathania/Parts & Service/FBD/[protected]@yamaha-motor-india.com
Date: Sunday, 19 October, 2008, 11:22 AM


Dear YCC,
Photos attached. please do needful, or i will be forced to do use duplicate.
Naveen
[protected]


--- On Sat, 18/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Re: Fw: Non Availibility of parts
To: "Customercare" <[protected]@yamaha-motor-india.com>
Date: Saturday, 18 October, 2008, 6:31 PM


Dear YCC,
Photos attached. please do needful.
Naveen
[protected]



--- On Tue, 14/10/08, Customercare <[protected]@yamaha-motor-india.com>
wrote:

> From: Customercare <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: [protected]@yahoo.co.in
> Date: Tuesday, 14 October, 2008, 1:48 PM
> Hello
> Please clarify the details of part no. and colour variance
> vide your
> earlier mail.
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/14/2008
> 01:46 PM -----
>
> Waryam Pathania/Parts & Service/FBD/YMI
> 10/14/2008 01:44 PM
>
> To
> Customercare/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> [protected]@yahoo.co.in
> Subject
> Re: Fw: Non Availibility of parts
>
>
>
>
>
> Dear Sir,
> Part no mentioned below are not DEEP PURPLE BLUE METALIC.
> in our system.
> DPBMV Cowling part no is 5TSWF83510P180 in our system
> DPVMV Front Fender no is 5TSF1510612X80 in our system
> Stock is availabvle with us for these parts.
> Please ask the customer to give us actual part no.
>
>
> Thanks
> W S Pathania
>
>
>
> Customercare/Parts & Service/FBD/YMI
> 10/14/2008 01:06 PM
>
> To
> Waryam Pathania/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> <[protected]@yahoo.co.in>
> Subject
> Fw: Non Availibility of parts
>
>
>
>
>
> Dear Pathania san
> Any action in this case. Is the stock available with us,
> pl . confirm.
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/14/2008
> 01:03 PM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/13/2008 06:47 PM
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> Customercare <[protected]@yamaha-motor-india.com>
> cc
>
> Subject
> Non Availibility of parts
>
>
>
>
>
>
>
> Hello,
>
>
> No any action or news
>
>
>
>
> --- On Fri, 10/10/08, Customercare
> <[protected]@yamaha-motor-india.com>
> wrote:
> From: Customercare
> <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: "Waryam_Pathania/Parts_&_Service/FBD/YMI"
>
> <Waryam_Pathania/Parts_&_Service/FBD/[protected]@yamaha-motor-india.com&g...⇄
> Cc: [protected]@yahoo.co.in
> Date: Friday, 10 October, 2008, 8:27 AM
>
>
> Dear Pathania san
> Please find herewith the details you were asking. Hope now
> we can help the
> customer.
>
> Regards
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/10/2008
> 08:23 AM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/08/2008 08:35 PM
>
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> Customercare <[protected]@yamaha-motor-india.com>
> cc
>
> Subject
> Re: Fw: Non Availibility of parts
>
>
>
>
>
>
>
>
>
>
> Hai,
> Reference to the belowmail is send as this. the
> cowling part
> no. from the part list available is HEADLIGHT COWLING ASSY.
> (DEEP PURPLE
> BLUE METTALIC) AND 12 DIGIT PART NO IS 5TS-H[protected] AND
> 9 DIGIT NO. IS
> 5T-H8350-50. AND FRONT FENDER (MUDGAUARD)(DEEP PURPLE BLUE
> METTALIC) 12
> DIGIT PART NO. IS 5TS-WF[protected] AND 9 DIGIT IS
> 5T-WF151-50.
>
> this are the details available in parts
> cataloge with dealer
> in visakhapatnam. and the model of the bike is 2003 and
> purchased from
> vijaya motors alwaye on 16 sep 2003.
> give me message as per the availibilty.
>
>
> Naveen
> [protected]
>
>
> --- On Mon, 6/10/08, Customercare
> <[protected]@yamaha-motor-india.com>
> wrote:
> From: Customercare
> <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: [protected]@yahoo.co.in
> Date: Monday, 6 October, 2008, 4:14 PM
>
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/06/2008
> 04:14 PM -----
>
> Waryam Pathania/Parts & Service/FBD/YMI
> 10/06/2008 10:05 AM
>
> To
> Customercare/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> Anil Kumar Putla/AO/[protected]@yamaha-motor-india.com,
> [protected]@yamaha-motor-india.com, Ashok Bhatia/Parts
> &
> Service/FBD/[protected]@yamaha-motor-india.com,
> [protected]@yahoo.co.in, B P
> Yadav/Marketing/FBD/[protected]@yamaha-motor-india.com, Francis P
> Lobo/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> Subject
> Re: Fw: Non Availibility of partsLink
>
>
>
>
>
>
>
>
>
> Dear customercare
> Please provide us the actual part no or photograph of the
> below noted
> mudguard and cowling with model code if possible so that we
> may be able
> to deliver the part accordingly as we have so many models
> in blue colours.
>
> Mudguard/cowling available with us in DPBMV colour against
> part no
> 5TF1510612X080/
> 5TSWF83510P180 in sufficient stk.
> Please do the needful at the earliest.
>
>
> Thanks
> W S Pathania
>
>
>
> Customercare/Parts & Service/FBD/YMI
> 10/06/2008 09:04 AM
>
> To
> Waryam Pathania/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com, Ashok
> Bhatia/Parts & Service/FBD/[protected]@yamaha-motor-india.com
> cc
> <[protected]@yahoo.co.in>, Anil Kumar
> Putla/AO/[protected]@yamaha-motor-india.com,
> [protected]@yamaha-motor-india.com
> Subject
> Fw: Non Availibility of parts
>
>
>
>
>
>
>
>
>
> Dear Pathania san & Bhatia san
> Please see how we can help this customer . Do we have this
> part in our
> stock . If the reply is in affirmation, we may arrange to
> send this part
> to customer's nearby dealer, possibly at
> Vishakapatnam.Please do respond.
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/06/2008
> 08:51 AM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/05/2008 04:41 PM
>
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> [protected]@yamaha-motor-india.com
> cc
> [protected]@yamaha-motor-india.com
> Subject
> Non Availibility of parts
>
>
>
>
>
>
>
>
>
>
>
> Hai,
> i am usng one international model Libero(blue) from
> 2003 onwards. i
> am unhappy about the parts availibilty of the bike. i need
> one front
> mudguard and cowling. i got the the head light assy after
> three months of
> the search. i am now staying at visakhapatnam. i could
> not find the
> parts at any of the dealer in vizag. Let solve the issue.
> let me know the
> availibilty and if item not there let me know. how to sell
> of the bike
> further. i think the service will make good from yamaha.
>
> yours fathfully
> Naveen
> [protected]
>
>
>
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Dear sir
I was booked Yamaha Fz 16 on 7th of Oct and your M/S Geeta motors Sahibabad Ghaziabad U.P promised me that we give you bike on 18 Oct and now its 24 Oct he cant give me a bike till day, I am very upset because I have all ready Bajaj Pulsar 180 cc and I am happy with performance of that, first time I am going to do faith on Yamaha and I got bad experience . Now I am thinking to skip this bike because of wrong commitment. I want to tell you one thing that one satisfy customer make one thousand satisfy customer and one unsatisfied customer make one lack unsatisfied customer .

Dear sir
I was booked Yamaha Fz 16 on 7th of Oct and your M/S Geeta motors Sahibabad Ghaziabad U.P promised me that we give you bike on 18 Oct and now its 24 Oct he cant give me a bike till day, I am very upset because I have all ready Bajaj Pulsar 180 cc and I am happy with performance of that, first time I am going to do faith on Yamaha and I got bad experience . Now I am thinking to skip this bike because of wrong commitment. I want to tell you one thing that one satisfy customer make one thousand satisfy customer and one unsatisfied customer make one lack unsatisfied customer .
Amit K.C
[protected]
[protected]

Hi I purchased my New Yahama FZ Vehicle 2 Days back. Know my wheels are Dancing .When i check with Dealer He told me to Visit the MRF Show room .I took My vehicle There He told me check with your dealer. alloywheel Problem. Still My problem not solved. purhcase Date 28th october 2008 @ Ambal Motors Chenni.Togh to by a Bike Tougher to Keep Safe. If company is providng this kind of vehicle what shall i do tell me Sir

if possible hlep me expecting your call from the company. i never expect this kind of service to the new vehicle


Yuvaraj[protected]

Dear Sir,
I booked Yamaha FZ16 on 9th of October in Hyderabad-India my B.No:J168147 they have commited the delivary date on Nov-5th but again they are asking to wait for 1 more month.Which disappointed me lot.So please do deliver earley..

Thanking you,

B.M.Balakrishna
Ph +91 [protected]

hey guys.. i have seen your FZ16.. to be very frnk, , i loved it.. and planning to buy that..but now after reading all these comments abt dis product and the services from yamaha, I think i should go for honda hunk... i was confused... now after reading all these crap about your services i have changes my mind... sorry dude... do something otherwise u will lose ur business... if you cn promise something good let me knw...


bye for now

Hi, I m Sandeep an Yamaha Coustomer, i bought galadiator ss last week from korba, i m also facing problems like
1) its front wheel seemed to be jamm, it produces sound lint cchhnnnn..., i told that to yamaha technician, he just rub the break shoe with amree paper, & refitted it, after that it makes more sound then they told that this is normal for new bikes, also they told that there is jaming also doe to its oil seal. but do nothing. So tell me wat to do
2) some abnormal sound from its fuel tank like some thing loosened.
3) its pickup is quite low

so tell me what to do???

hi sir

i am an employee in BPO. i want to purchase a bike. i wnat bike with hightest milage with durable, pls suggest me a good bike.

Thanking you
Sriman

Dear Sir/Madam,

I have purchased a yamaha Gladiator on[protected] from Pickup Yamaha(Gurgaon).The day on which I purchase first they have given me the improper functioning bike. After my insistence that I would not take as bike engine was producing inconsistent noise. They were continuously suggesting that It is not a problem and will be rectified in the first service. If it was not a problem then why it will be rectified after first service. Then I asked the dealership owner about the problem and then only they changed bike.
When I had gone for 1st service there is no lubricant oil(Yamaha 4T) and the air compressor was not working at that time. I have traveled 20 Km again just for filling the oil after bike service.
Now it has more than 1 and 1/2 month from the date on which I have purchased the bike but I have not got the number of my bike. Whenever I am calling on their(Pick up Yamaha personal) cell numbers they would not pick up the phone. When I call them on landline number they accept the call. They said that you will get your number with in 2 to 3 days but the day has not yet come. Even I have gone to authority but due to typing mistake(incorrect engine number on the paper) of dealership personal authority refused to give me the number.

They are telling that I have gone the Authority where I have said (authority official) that I will give any permanent address which is completely baseless. I have gone to authority with their (dealership agent) and authority personal refused due to give number due to incorrect engine number. On 19/11/2008 they ask for permanent address proof and I faxed it promptly. But I do not have any clue why me number has not come yet.

The reason they are embarrassing me that I have refused to take the improper functioning bike on the day of purchase.
Even on 21/11/2008 they promised to give the number on 22/11/2008 in presence of a Yamaha official and still on 23/11/2008 I have not got that.
Please let me know what should I do and where I have to go from now. I suffered a lot of metal strain due to their irresponsible and amateur behavior. I am waiting for your response.

Thanks and Regards
Adbhut Kumar
Software Engineer
Contact: [protected]

i have booked a yamaha Fz 16 in thane .near mumbai at 76500... they are not giving me the color choice... can some one help and kindly give me the yamaha complaint no.

sir,
I was the proud owner of gladiator JA model when it launched in 12/2007. Not much problem since 10/08. One day I found the disc in front is getting jammed. Immediately I rushed the vehicle to superservice camp at Trivandrum conducted bt Engineers at Cochin/Trivandrum. Immediately, they replaced the brake shoe. I was told, the jamm will be over by a couple of days. But the problem persisted, mileage came low. During next service, I pointed the same trouble. Then they replaced the kit in the disc unit and I was asked to pay for it. Eventhough it was within warranty period, i paid for it.
But even after four months, the front wheel jams at one or two points on rotation. When I contacted the service Engineers at Muthoot Yamaha, Trivandrum, they replied, it is like this. There is no free play of front wheel. Still I am using this JA model with the trouble. Nobody in the service centre could heal the problem i faced. In addition to this, I made another mistake. I purchased one FZ 16 for my son. He was too much attracted to that. Immediately after one week, I noticed the air in my rear tubeless tyre reduced from 36 to 22. Again i tried, but the full pressure lasts only for one week. As usual, I had to approach the service centre. They replied, there may be small pins stuck on tyre and detailed checking is necessary. Is this the style of functioning of a great two wheeler company? l am discouraging my near & dear ones who asks about these products.

Last year I had purchased YAMAHA LIBERO G5 BIKE. From the day one itself I am facing lot of problem on my bike, there are

1. Enormous sound coming from Head Light doom
2. Rust on Silencer, Handle & screws.
3. Fuel consumption issue
4. Battery back-up issue. Each & every service I have to recharge the battery
5. Service was not satisfactory
6. More than a liter of Petrol consumed by them whenever if we go for a service. It’s very pathetic


Now I am facing an issue Enormous sound from chains brackets, Then I came to know that chain got damaged fully due to improper quality. The vendor of the chain is given below

Make: OLON

As per your service provider at Pondicherry (Mr. Sivaraj karthik & S.K motors) this was not covered under warranty replacement. Hence kindly check & update immediately