[Resolved] Yamaha Fazer 150c. C — defective piece | |
Respected Sir, I have to lodge a complain against both the dealer and service station of AIMS YAMAHA Thane. I have purchased my bike YAMAHA FAZER(blue) Ch no.ME145S01X92014406 on 13th October 2009. I had gone to AIMS YAMAHA to get my bike after a long wait(nearly 2months) after booking, all the payment was done in advance.The bike's licencer silver guard was damaged.But on asking the manager at AIMS YAMAHA i was told that nothing can be done now as the bike with this chasi no. is registered on your name we cannot replace it.He told me to get it replaced from the service station & he called Mr.Singh to do the needful for me.I had gone there the same day but Mr.Singh told me the part is not available currently come after two days.Since that nearly 3months have gone by but i have not got that part reason stating that the part is not available yet,it has been ordered, the staff has changed or the yamaha manufacture unit is closed since 2months are the reasons what the head of service station Mr Singh or his assistants gave me each time i went there. I am a medical student studying in Kolhapur.I have transported my bike there, about which i had told to the dealer before taking the delivery of the damaged bike.Whenever i come to Thane i somehow manage to go to the service station which is located out of the main city.The service in there is really very unfortunate,the staff is not concerned about the yamaha rider which will not do any good for a brand name like Yamaha. I am totally pleased with my bikes performance.Even the service provided in a small city like kolhapur is really appreciable.Whereas the people of the service station in Thane have never called me but each time they take my phone no. & assure that they will call whenever the stock comes.I am really feed up to wait more neither i have time to go repeatedly to the service station so i am going to buy it from anywhere i get it.But i request whomsoever that may be concerned reading this to take a action against AIMS YAMAHA Thane and also the service station staff located in Thane near D mart. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
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please change the back view of the bike fazer150cc...
Yamaha's service is not at all satisfactory. Moreover here in chennai @ Ambal motors Yamaha, the people tear off 3 important pages from the "Service and warranty book". The 3 pages are
1. Pre-delivery inspection
2. Delivery certificate - instead they give a separate one which is designed and printed by themselves.
3. Installation
These 3 pages are torn from the book. When I inquired they said the book comes to them just like that. Wow Yes Yamaha. Worst yamaha service.
1. Pre-delivery inspection
2. Delivery certificate - instead they give a separate one which is designed and printed by themselves.
3. Installation
These 3 pages are torn from the book. When I inquired they said the book comes to them just like that. Wow Yes Yamaha. Worst yamaha service.
i am arumugam i will got YAMAHA FAZER AT COIMBATORE i will purchase date 01 03 2010. service TWOTIMES in trichyroad at coimbatore last time BILL 220rupees only change the oil. with in three days i am runing condition BREAKDOWN what is the reason now engine oil is DRY so plesae request changing the product
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306