[Resolved]  Yamaha Motor India Ltd — Engine noise in Libero G5 motorcycle

Address:

Warangal, Andhra Pradesh

Dear sir,

There is no responce form YAMAHA Team..

Pleas refer the below mail trackked with YAMAHA Back office..

Hi Team,

Please get the update from Mr. Rambabu & forward the same..

Please provide the Higher escalation Details..

Thanks & Regards
Avinash D

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 20 September 2010 12:18 PM
To: 'Back Office'
Subject: RE: Engine noise in Libero G5

Hi Team,

Please take Update status From Your Mr. Rambabu & Update the same..

Note: But The problem is not solved..

Thanks & Regards
Avinash D


From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Wednesday, 8 September 2010 4:31 PM
To: 'Back Office'
Subject: FW: Engine noise in Libero G5
Importance: High

Hi team,

Miss: Vini as given the commitment that Mr. Rambabu is going to visit the warangal to solve the Problem by Last week. But till now no one visited & solve the problem.

Please make to solve the problem as earliest as possible Or else please forward the mail of higher authority are provide the mail ID’s /contact number of them.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 23 August 2010 10:48 AM
To: 'Back Office'
Cc: '[protected]@gmail.com'
Subject: FW: Engine noise in Libero G5


Hi ,

Please find the attachment of scan copy of service record book.But till now the problem is not resolved..


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________





From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 3:49 PM
To: 'Back Office'
Cc: Avinash D - Workplace Support Warangal - IT Service Delivery; '[protected]@gmail.com'
Subject: RE: Engine noise in Libero G5

Hi ,

Please find the attachment of scan copy of service record book.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________



From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 12:00 PM
To: 'Back Office'
Subject: Engine noise in Libero G5

Hi team,

My vehicle was purchased on[protected] Monday at SHIVA YAMAHA (authorized dealer for INDIA YAMAHA MOTOR PVT. LTD.,)in warangal Dist, A.P.
Vehicle Chasis No:ME15TS0CY82003475
Vehicle Engine No:5TSC009407

The Yamaha India as provided Warranty Period of 24Mounts/30,000 KMS (8 Free Services).please find my service schedule given below as per warranty.
KMS /Day Date Service at KMS/ONDATE job Card no
1. 500-700 [protected] 700 KMS 458
2. [protected] [protected] 2700 KMS 683
3. [protected] [protected] 5000 KMS 950
4. [protected] [protected] 7656 KMS 1308
5. [protected] [protected] 9000KMS 1618
6. [protected] [protected] 10025 KMS 1820
7. [protected] [protected] 12500 KMS 2286
From this service on words My vehicle Engine is getting some noise. Here your engineer forwarded the solution to next service.
8. [protected] [protected] 15000 KMS 2973
After this service I have given one more service for the same by 2nd days after the service with your team at warangal for the same issues. but the solution is nil…
9. [protected] [protected] 17017 3416
Here your service engineer Mr. Ramababu as visited the warangal & checked my vehicle. But problem is not resolved.

Note: In your local dealer I heard a word that the Vehicle should not enter the show room after Warranty period is completed.


Please Do needful & replaced My vehicle engine.

Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

Thanks & Regards
Avinash D