[Resolved]  Yatra.com — Asking extra money and poor service

Address:Bathinda, Punjab

Respected sir
I made online booking from yatra.com to travel australia from new delhi to sydney by china southern airlines of flight no.CZ360 with travel date on 31may 2011 and return on 8th june 2011 flight no.CZ302. My yatra.com PNR no. Is CZ/ETKT[protected] and they are asking for more money and not giving proper services.What i can do please help me as i have shortage of time .
Thanking you
Jagjit singh
Moblie no.[protected]
Email; [protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We truly apologise for the inconvenience you have faced in this regard. Our concerned team is looking into your query & would need some time to address it. Request your patience in the interim.

Best Regards
Team Yatra.com
Dear Mr Singh,
Thank you for choosing yatra.com.
We apologize for the inconvenience this may have caused you. Our team would have contacted you on the above query & we hope they have been able to resolve your concerns. There was a schedule change by the airlines on your return flight. After your approval the schedule changed tickets were confirmed & sent to you. We hope you had a pleasant trip.
We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care

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