[Resolved] Yatra Online / Yatratrip.in — Payment deducted but no booking confirmation or refund

[Resolved] Yatra Online / Yatratrip.in — Payment deducted but no booking confirmation or refund

S sonal115 Mar 26, 2024 Oct 8, 2025 This thread was updated on Oct 8, 2025

I booked a round flight on Yatra.com on 26-3-24 from delhi to Singapore payment deducted but no booking confirmation. I received a mail that ill get my refund back from yatra in 30 minutes but its been 506hours my refund has not been credited neither its showing in yatra application for my refund Was this information helpful? No (0) Yes (0)
Apr 29, 2024 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 27, 2024 Yatra Online / YatraTrip.in Customer Care's response Dear Sonal, Greetings from Yatra.com! Regret for the inconvenience caused. We request you to kindly share the email address used for the transaction and the amount charged with us to enable us to check the details and assist you. Regards, Yatra Care
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Mangal Debbarma

from Agartala, Tripura

Oct 8, 2025

I booked a flight on Yatra.com on Sep 19, 2025 from Agartala to Delhi payment deducted INR 9, 021.00 for my booking No.[protected]. I received immediately a mail that I will get my refund back from yatra in 2-7 working days to process the amount into your account but till date as on 8.10.2025, refund has not been credited in my account. Please refund immediately.