Yatra Online / Yatratrip.in — Payment deducted but no booking confirmation or refund

I booked a round flight on Yatra.com on 26-3-24 from delhi to Singapore payment deducted but no booking confirmation. I received a mail that ill get my refund back from yatra in 30 minutes but its been 506hours my refund has not been credited neither its showing in yatra application for my refund
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2024
Yatra Online / YatraTrip.in Customer Care's response
Dear Sonal, Greetings from Yatra.com! Regret for the inconvenience caused. We request you to kindly share the email address used for the transaction and the amount charged with us to enable us to check the details and assist you. Regards, Yatra Care
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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
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    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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