[Resolved] Yatra.com — online fraud/scam | |
hello this has happened for the second time with me. i tried making a flight booking on yatra.com. and even when there were no seats on the airline the yatra.com site continued with the booking charging my credit card the amount for the tickets. then i was told that there were no tickets available and the amount would be refunded within seven days. now its 25 days and there is still no hope of getting back my money. soon the credit card company will start charging me interest on the transaction and still the yatra.com customer service staff is reluctant to issue a refund. even last year on one of the transactions they charged me twice while no tickets were available. and i had to pay 1200 Rs as interest for those transactions. guys be advised, yatra.com is a complete fraud, so never use this site to make any of your bookings. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
On 5 october, 2009, I booked two tickets at a time from Yatra.com(Bnagalore to Indore and Indore to Bangalore). But one of the ticket(Bangalore to Indore) is not conformed. Money is already deducted form my credit card account. When i called customer care, they wanted more money for that unconformed ticket. I denied for paying that amount. They cancelled my unconformed ticket and told to refund full amount for unconformed ticket. But till now I am not getting that amount. But my other ticket(from Indore to Bangalore) is valueless. Because I am unable to go Indore for above reason. My conformed ticket depends upon my unconformed ticket. If i want to cancell my conformed ticket(from Indore to Bangalore), they will charge huge amount. My yatra reference nunber is JPZFNC. I booked the tickets(to and fro) at a time. Yatra.com is doing such kind of fraud case.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001