Comments
The good news is that after I posted by complaint on this website, yatra.com (which did not respond to my direct attempts to reslove the matter) immediately got in touch on the basis of my above complaint. On 29th Septemeber they refunded the full amount to my bank account.
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Subsequently I asked Yatra over e-mail and complaint no.ID 4115431 was automatically appeared but subsequent e-mails no response.
I do not know why Yatra is not doing proper service, Also find difficult to contact by phone.