[Resolved]  Yatra.com — Bad and unrespectful behavior after fraud booking

after charging me an amount of Rs. 7687 the yatra.com people are not even ready to talk properly on the customer care no.they say that the seniors are looking into the matter and they are very busy to talk to you therefore we will get back to you in 2 days and this has been happening for 15 days now. i was charged the amount for my return tickets but the tickets were not given to me.

they are frauds and i want my bank and the consumer complaint forum to take serious action against them. this is not the first time that they have done such a fraud.

please look into the matter with a serious aspect.

thanks,
karan arora