[Resolved] Yatra.com — Ticket Cancellation Refund Money not Processed | |||
I had booked a ticket with Yatra.com for an Air India flight IC-909 (dated 11-Feb-2010, 6:30am) from Trivandrum to Chennai. But later got it cancelled because the flight got delayed by 6 hours. I got it cancelled from the Air India Trivandrum desk itself. Following are the details. Yatra reference number: 2A4L4C Ticket PNR number: RBLFEA Though I got a document from Air India which entitles me for full refund, I haven't got the refund from yatra.com till yet which they claim to refund within 7business days. I have called yatra.com customer care almost 20 times and have sent a copy of the document twice, but never got a positive reply from them. Please look into the matter and do the needful. Thanks! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
We deeply regret the inconvenience caused to you and the delay at our end has been unintentional. Our office will be in touch with you and we shall refund your money immediately.
Regards,
Sonia Mehta
Regards,
Sonia Mehta
Ticket Cancellation Refund Money not Processed
Hi,
I had booked a flight ticket from Hyderabad to Chennai on 9th Sept'
2010. I cancelled the ticket on 8th Sept'10
I was supposed to get my refund in 4 working days. But I have not yet
got my refund back.
I had already talked to yatra helpline executives 3 times and they keep
on saying that you will get the refund tomorrow.
My Yatra Reference No.: [protected]
Even these guys have no record of refund transaction.
Please do the needful immediately
Regards,
D.V.Subba Rao
Chennai
Contact No. [protected]
King Fisher Red - IT 2474
King Fisher Red Reference No. 5194018
Hi,
I had booked a flight ticket from Hyderabad to Chennai on 9th Sept'
2010. I cancelled the ticket on 8th Sept'10
I was supposed to get my refund in 4 working days. But I have not yet
got my refund back.
I had already talked to yatra helpline executives 3 times and they keep
on saying that you will get the refund tomorrow.
My Yatra Reference No.: [protected]
Even these guys have no record of refund transaction.
Please do the needful immediately
Regards,
D.V.Subba Rao
Chennai
Contact No. [protected]
King Fisher Red - IT 2474
King Fisher Red Reference No. 5194018
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I had booked a flight ticket from Mumbai - Bhubaneswar on 7th April
2010. I cancelled the ticket on 8th April.
I was supposed to get my refund in 7 working days. But I have not yet
got my refund back.
I had already talked to yatra helpline executives 3 times and they keep
on saying that you will get the refund tomorrow.
My Yatra Reference No.: [protected].
Even these guys have no record of refund transaction.
Please do the needful.
Regards,
Girija S. Behera
Pune