[Resolved]  Yatra.com — No Refund for missed flight and travel in another

Address:

Chennai, Tamil Nadu

Sir,
I am J.Inbaraj,Reader, DTERT,Chennai-6.I booked an e,ticket through my fri. 7311end N.Sathi to Delhi on 26 July,2011. Booking Number is 7311876.I flew to Delhi by SG -308 Spicejet on 26th July and was scheduled to return by Jet connect 9w-2255 on 28th July,2011.But the ground staff of Jet Konnect said boarding time was over by 10.50 and refused me a boarding pass though the flight was to leave by 11.15 hours only.I had to catch the next flight .I informed Jet Airways to cancel my ticket.The counter sales person said I would lose Rs.680 /- .I had to collect my ticket in Terminal one .Jet staff signed in a register all the details of my ticket and let me go out of the airport..So,with out taking endorsement of cancellation but only a signature on the e,ticket about the time of reporting ,i managed to rush to Terminal one in Delhi to buy a ticket from spicejet and flew back home by SG 303 on 28.July 1.50 pm .Confirmation No was D9RJCP through Akbar travels.Till date the money has not been refunded .I have the signed copy of e.ticket and the boarding pass of Spicejet return return journeyon 28th july itself. yatra has a reputation to live by .I want positive dirction from them. J.Inbaraj [protected]@gmail.com