Comments
Hi Alok,
We have looked into the matter and would like to thank you for your feedback on the Free Mobile Offer.
As per the Terms and Conditions on the offer (as per - http://www.yatra.com/cheap-flights/free-mobile-offer.html), the full payment for the tickets had to be made by 15th December to be eligible for the offer. As you have confirmed that the payment was made by you on 22nd December, your booking wasn't eligible for this offer.
Should you require any further details from us, request you to contact us at [protected] or email us at [protected]@yatra.com to enable us to assist you.
Best Regards,
Yatra Care
We have looked into the matter and would like to thank you for your feedback on the Free Mobile Offer.
As per the Terms and Conditions on the offer (as per - http://www.yatra.com/cheap-flights/free-mobile-offer.html), the full payment for the tickets had to be made by 15th December to be eligible for the offer. As you have confirmed that the payment was made by you on 22nd December, your booking wasn't eligible for this offer.
Should you require any further details from us, request you to contact us at [protected] or email us at [protected]@yatra.com to enable us to assist you.
Best Regards,
Yatra Care
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It's extremely distressful that you have to face delays. Please don't worry now, we'll take care of it now that we have noted your ref # and will get back to you very soon.
Alternately you can write to us at [protected]@yatra.com
Thanks and regards,
Team Yatra.com