[Resolved]  Yatra.com — False marketing

Address:

Chennai, Tamil Nadu

Hello,

I got an email from Yatra with a promotion code for a discount. I just tried to use this coupon to book my tickets worth Rs. 46000 and it said the code is invalid. I still went ahead and booked the tickets trusting yatra will honor this request. The PNR number is PSBWKH. Its for 4 people to fly to Mumbhai from Chennai today, 1st December.

However, when I called support, Yatra told me that this code is invalid and that there is nothing they can do about it. Why does Yatra send an invalid code that they cannot honor?

Two days later, I booked another ticket for Rs. 16,000. This time, they gave a code which was for Rs.250 discount. When I used this coupon it was invalid again. So, within a span of 3 days, Yatra provided an invalid code twice and rejected my discount both times. This is almost a total discount of Rs. 700. This is a false marketing campaign being run by Yatra.

Thanks,
Karthik

Thanks,
Karthik