[Resolved] Yatra.com — unconfirmed booking and no refund | |||
Hi, I booked three tickets of domestic flights of 11,000 INR on 11 th April, 2010 through online Yatra.com. Immediately the money was debited from my bank account though yatra.com was showing that my booking was unconfirmed and my money will be refunded within 72 hours. I have mailed the customer service of Yatra.com several times since it was not refunded even after 7 days. After several mails , I got one reply that they are trying to process a full refund and need my card number to do that. I wonder ,why are they asking my card number, and not refunding it in time. Such a big company with a big name has become a cheater because of its poor customer servants. How people are trying to deceive others. I would request common people not to buy any ticket from this type of travel agents. All o[censored]s should get united and complain to court abuot these things and give their emplyees a good lesion so that at least they loose their jobs and die starved. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I am also in the same boat, after confirming the amount for the international ticket on email i was told to go to Mumbai lounge at Santacruz to pay by debit card and i did so my amount was immediately debited but late in the evening i was given a call and said that the discount amount given to you was a miscommunication and you will have to pay additional Rs 1450 to get the ticket otherwise we will process for the refund which will take around 4-5 days after stressing she told i will try to get it in 3 days, now 2 days has passed just waiting for tomorrow. but after reading about the brother experience i am concern that i also doesn't have to wait for the refund.
I think they are using the funds for there own purpose otherwise like accepting the payment they should immediate refund the payment.
Yes we should let our friends know about such fraud and stop them from booking at yatra.com.
khalid