[Resolved]  Yatra — Part Refund Amount Pending

Address:Mumbai City, Maharashtra

This is with Ref to YATRA REF: YT6479462,
I had done a booking for 22nd April'11 for Flight from Mumbai to Queenstown, which I had cancelled on 06th April'11, and I had made the payment of the same in part Payment Method, 24378.57 from my Own Saving A/c in HDFC Bank, and rest of the amount 7830 for which I have already recievded the payment into my credit card, I have called the customer care innumerable times for the same but have not recieved the amount till date, I have been always told by them that this amount has been credited from Yatra.com's End on 24th April'2011, so then Why I have not recieved it in my account yet, can anyone tell me where is the gap here.....I need to get this refund as soon as possible now this has been a helluva of time ...you can send me the response to my email ID as also on [protected]@yahoo.in
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Amar Mehta,

We apologize for the delayed response to your post. Refund of INR 24378/- is processed on 24th April, 2011 from our end, post which the bank would take approximately 8-10 days for the credit on a net banking transaction. We would request you to please send us your current bank statement since 24th April, 2011 so we can verify the refund not reflecting with the bank. For any assistance at any time please call us on[protected] /[protected] or keep in touch with us at fb.com/Yatra and/or twitter.com/YatraHolidays

Best Regards,

Team Yatra.com
Thank you all ..i have recieved teh refund..but after quite a hassle ...
We are extremely sorry for the inconvenience caused to you by the delay, Amar. Please accept our apologies. Hoping to serving you in the future and keeping in touch through Facebook: fb.com/yatra and/or twitter.com/YatraHolidays :)

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