[Resolved]  Yatra.com — MONEY REFUND

Dear Sir,
I had tried to book 4 tickets from Bangalore to Srikalahasthi Thru Yatra.com. I tried twice. One is from credit card(amex card) then it showed payment is failed money will be refunded in few days,, but from my bank that it has been initiated. Then I tried to book thru icici net banking (from my friend account), again it showed as payment is failed it will be refunded in few days, but from my friend account the money has been deducted(Rs.725), then we tried to call customer care they didnt respond well i mean they didint pick up the call itself.
Then I register a complaint in yatra.com they senda mail saying that they had not received money so they told to send credit card or bank statement details.

Then i sent my bank statement to them so many times (abt 5 times) yet they had not replied me..


Now how to get back my money that is the biggest question i am having now.......

Can u give a solution for this, So that I can get back my money.(725)


Waiting for ur Reply...
Thejswini

Dear Guest,

Regret the inconvenience caused to you.May we request you to kindly provide your contact number or send your details at [protected]@yatra.com.

Regards

Yatra Care Team

Hi hanumagouda,

Please let us know your email address, we will take care of it.

Thanks and regards,

Team Yatra.com

Please also let us know your ref # in the case in question.

Dear Customer,
Greetings of the day from yatra.com

We regret the delay in responding to your post on the forum. We have processed full refund of INR 3746.64/- under yatra reference [protected] through Net Banking on 22nd April, 2011. We hope the refund has reflected in your account.
Once again, please do accept our apologies for the inconvenience faced by you. We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care

MY AIR TICKET WAS CANCELLED BUT MY MONEY NOT REFUNDED
I AM COMPLAINT MANY TIME BUT NO RESPONSE ON IT PLZ. TAKE FURTHER ACTION
OTHERWISE I WILL COMPLAINT IN CONSUMER COURT
msz. FROM YATRA.COM
Refund of Rs. 3484 for Yatra reference number [protected] has been processed. Your bank transaction ID is [protected], and the amount will be credited within 5 to 7 working days, depending upon your bank.
Mon, 9 sep 2013, 17:21
PLZ. TAKE ACTION

MY AIR TICKET WAS CANCELLED BUT MY MONEY NOT REFUNDED
I AM COMPLAINT MANY TIME BUT NO RESPONSE ON IT PLZ. TAKE FURTHER ACTION
OTHERWISE I WILL COMPLAINT IN CONSUMER COURT
msz. FROM YATRA.COM
Refund of Rs. 3484 for Yatra reference number [protected] has been processed. Your bank transaction ID is [protected], and the amount will be credited within 5 to 7 working days, depending upon your bank.
Mon, 9 sep 2013, 17:21
PLZ. TAKE ACTION