[Resolved]  Yes Bank — Fraud Transaction.

Address:

East Delhi, Delhi

This complaint is against YES bank as i have registered a complaint of the fraud transaction which was held on 23 March,2013(fraud transaction date) on 12 Apr, 2013 (Complaint Date and complaint no - 243565 ) and on that day they confirmed me that i will get the resolution with in 72 hours but when i didn't get any response then i called back at my own and this happened several times but this was not the only thing because when i lost my patience i asked them to provide the result on the same call then they extended the limit for 32 days which is not ethical and even till today i didn't get any call or response from there side and even they are not bothered as they are saying, if you want to register any complaint then send us an email on YES bank email address. Can you tell me, the complaint which i have registered on 12 Apr, 13 but i didn't get any response of that so whats the point to register a new complaint..??
I think they don't have the right to stay in Indian market as a bank if they can't control or respond to their customer complaints.I want the compensation of the harassment they gave to me.
Please tell me the next step.