[Resolved]  Yes Bank — Tampered Auto metre - Mumbai

Address:

Santacruz Andheri East

I took an auto (MH.04.HZ.4372) from YES Bank house, Santacruz East to Nahar Amrit Shakti, Chandivali in the evening today. I took the route passing through chakala and then through khairani road. This is the shortest route possible and the distance is ~10-10.2 km. I take this route daily for the past 2 years. When I reached sakinaka, the auto metre already showed distance of ~9.2 km and the fare was much higher than the normal fare at sakinaka with similar waiting time. That is when I realised that the meter was tampered but the rickshaw person was not ready to agree. I decided to check the meter distance at the drop location to confirm. The final distance till nahar Amrit Shakti was 11.7 km which is around 1.5 km extra than the regular distance and the same was reflecting in the fare also which was higher by ~20-25 rs

I paid the auto driver the entire fare although it was higher but it is not right that this rickshaw driver must be overcharging so many passengers every day and they may not even realise. I understood because I take the same route daily and the distance is visible on Google maps also

I'm am attaching a screenshot of the Google map and picture of the meter I took near khairani simultaneously. As per the map, the final distance should have been 9.4 km (already much more than actual due to tampering) + balance km as per Google maps = 11.3 km. However actual distance was 11.7 km (tampering of 0.4 km in total distance of ~2 km i.e. 20% extra distance which also adds up to total extra distance mentioned by me earlier)