Zara — new paint got torn

Address:

Pune, Maharashtra

I use to work with zara once upon in time but that zara is not the same, i was with them in saudi arabia, and the customer care was fantastic. we use to listen customer and use to do what ever good we can...

I also have bad experience, i bought a pant 4 months back from pune showroom and i traveled to africa therefore i didnt had time to complain about the problem or deffect on the quality...

your wont belive i got torn near zip area near belt loops near the stiches, stiches are coming out as if it 20-30 year old stuff, it looks like its been dyied to much in acid.....but when i sent the paint back to pune they are not willing to except it....

if you can provide me the customer care no or email id i will try with them let see what happens...

thanks,
arman ashraf