Zara Complaints & Reviews

I have order a tshirt from zara online shopping. To pune But the deliverboy never contact me and they delverd my product. I never get the product. And not the refund. The deliveeboy and zara both are fraud. The are doing fraud with customers. The think the customer are stupid. I want my refund otherwise I will file a case against zara and deliver couriour partner. In customersuppoert....

On 30th April, I shopped through Zara app and made a payment of INR 3880 via Google pay to Inditex Trent Retail India Ltd (zara.[protected]@indus). The order was not placed with reference to the payment and when I contacted Zara, they told me to wait 10-14 days as payment will be refunded by then because no order was placed. However, no payment was received during or after that period from Zara. After contacting them multiple times and sharing relevant...

A fraud has taken place with my parcel with order id:([protected]) that was on return. As a aware customer I know my duty and I have returned the right product.
A fraud has occurred from the delivery courier department. I raised a request to the zara-department, they said the matter is getting verified and later claimed that i have sent the wrong product.
But during the time of pick up the pickup boy, did check, and all the...

From zara online store i ordered two jeans (order number-[protected]).Both jeans are different from picture.so i visited zara store in my city.but in one jeans inner tag was missing while outer tag was properly fitted (all information was readable in the tag. plus jeans was unused).after that they won't accept my jeans and suggested me to return online.So i make a return request from zara app and jeans was sent to the zara store.yester i...

I made a purchase on zara for the amount 5980 on 23 march 2033 and made tha payment through upi.. I made the cancellation within half n hour on the same day itself and not even the product was dispatched or received yet my amount is not credited back to me . It’s more than a month and their team only says that financial team is looking into it yet no response from their side.....

I had purchased two items on 23rd Feb 2022 Amounting to Rs.3580/-. Amount deducted once but their customer care folks said amount didnt credited yet so they said to redo the payment which I did. Two times INR 3580 got deducted from my account. After that I checked with my bank they also conformed two times payment got deducted and credited to Zara account. Later on with all proof I reached out to the customer care and then they also confirmed...