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[Resolved]  Zest Breaks, Mahindra Holidays — Taking an exorbitant amount of fee

Dear Sir/ Madam,

I am a member of Zest breaks. I have am paying the Zest as EMI, autopayment from my Credit Card.

While taking the membership, i had refered a friend, for whom i had made the payment through my Credit Card. This friend also had given his Credit Card number for making the rest of the payment through EMI.

But, Zest is not taking the money from his Credit Card, instead is taking the money from my Credit Card.

I have made several complaints to Zest, but there is no proper response from them about clearing this issue. I had to in the end block my Credit Card, so that they do not take any payment from me.

I am writing to this board hoping that some one will tell me whom to complain for this.
How should i make this complaint? What ever money has been taken by Zest, will i get back that money?
Can comeone give me the Link or address for writing to the Comsumer Court?

Please reply back in the following mail ID:
[protected]@rediffmail.com
or
[protected]@yahoo.com

Thanking you.

Regards,
Deepa
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

Dear Ms.Deepa M John,

Please find the mail which we received from Mr.Santhosh Kumar Prasanna who is your friend for whom your credit card been used for his membership only and he had been referred by you only.

From: santhosh.[protected]@barclays.com
Date: Monday, November 09, 2009 06:16 PM
To: Feedback ([protected]@zestbreaks.com)
Cc: Santhosh Kumar Prasanna ([protected]@yahoo.com)
Subject: RE: Confirmation Mail

Dear Sahaana,

I have made the complete payment to Ms.Deepa John in Apr 09 followed by your vigourous follow up and discussion with you and Beneesh.

As on date there is no pending payment at my end to be paid to Ms.Deepa John

I will think about the reconsidering the cancellation by Dec09 or Jan10 once my financial situation gets stabilized.

Regards,


Santhosh . B
CSM

Chennai
[protected]



" Waves are beautiful not becoz they fall, but they raise whenever they fall "
Dear Ms.Deepa M John,

This is Sahaana from Zest Mahindra.

Kindly contact us @[protected] or mail us to [protected]@zestbreaks.com for any further queries with regard to this payment dispute.

Regards
Sahaana
Assistant Manager
Member Relations - Zest
Chennai Branch

resort

I heard that Zest is not operating anymore and taken over by Club... Is it true??

Sureshkumar
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    Zest Breaks
    Customer Care Service
    Customer satisfaction rating
    78%
    Complaints
    27
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    Resolved
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    Zest Breaks Phone
    +91 44 6695 3434
    Zest Breaks Address
    17/18, Mahindra Towers, 2nd floor, Patullos Road, 2nd floor, Chennai, Tamil Nadu, India - 600002
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