[Resolved]  Zestha Developers Limited — Non refund of advance booking amount on account of cancellation of my booking

Subject : Housing Development company
> Business : Zestha Developers Ltd.
> Individual : Himanshu Agarwal
> Address : F-436, Sec-63,
> City : Noida
> State :
> Zip : 201301
> Phone :[protected]
> Complaint: I had booked one 2BHK flat with M/s Zestha Developers Ltd,
> Noida in their Platinum Towers project in Rudrapur (Uttarakhand) in
> November''2006 paying 10% advance sum.The Bhoomi Poojan and formal
launch > was done in Jan''07. The expected time of completion was 18
months.
> In June''07, I was provided a copy of the Buyer''s
agreement. I pointed out to some serious flaws in the document & requested M/s Zestha to
> correct those anomalies. These anomalies were explained to the
> representative who came to meet me with the agreement. He promised to
> revisit those points and come back. But despite reminders by e-mail,
> nothing happend.

In October''07, I received the demand letter for payment
> from the company. I replied that I intend to take home loan for this
> property for which I need the corrected Buyer''s agreement but
they did not bother to act. Then there were some communication exchanges which
> clearly reflected the unprofessional and serious lack of concern towards
> customers and deficiency in services.

In Nov''07, I visited the construction site myself and found that the construction was very slow and
> was much below my expectation.
In Dec''07, I personally visited the Head office of the company in Noida to meet the senior management. But there I was told that only MD can take any call on any subject and he was on some
> business travel. This proved to be last straw on camel''s back. I
> immediately submitted the letter for cancellation of my booking and got
> the received from the office staff on the duplicate copy. After a week, I
> spoke to MD (Himanshu Agarwal) and requested him to cancel this booking
> and refund my advance payment as I was not happy with the quality of their
> services and most of all poor or no response to my demands for correction
> in the agreement. He agreed to refund the advance but despite chasing him
> for next 2 months, nothing moved. Finally, he blatantly told me to do
> whatever I can to get the advance back. I was shocked by these comments.
> Subsequently there were some more mail exchanges
during which he clearly threatened to forefeit my advance deposit in case I persist with my demand
> for cancellation of the booking.During this period, I wrote to CREDAI,
> Delhi for professional help. They requested me to send a copy of the
> Buyer''s agreement etc. As per them, this agreement is
technically wrong and I should not sign it up and also I should get out of this project at
> the earliest.
>
> I am not interested in continuing any relationship with this company. It
> has been more than 2 years since I booked this flat and almost the
> same time has elapsed since the launch of the project also but the
> construction status shown even on their website shows the slow progress.
> Over and above this I am highly dissatisfied with their services and hence
> want to get my refund of my advance payment made towards this flat.
>
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
 
4 Comments

Comments

Rudra Creations — Not received a document (Letter)

Dear Sir,
We have not received a letter yet which M/s. Vodafone from Bihar send us on 30.01.2009. The docket no. is U16250514.

regards,
The all information is wrong.
Wrong information.
Zestha Developers is cheater and his team is also great cheater

At the time of booking flat marketing team promise to customer that they give possession on flat within 3~4 month but actual flat handover to customer after 1 year.

M.D of Zestha group is not good person like GUNDA...

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    Zestha Developers  Address
    F-436, Sec-63, Noida, Uttar Pradesh, India - 201301
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