[Resolved] Zicom — no service provided in warranty period | |
I had purchased zicom home security burglar alarm system on 07-07-08 from universal solutions nasik. as the burglar alarm was not properly working i put up a complaint on their helpline on 25/06/09. complaint no. 2217. inspite of putting up repeated reminders on the helpline no engineer has turned up. the company now says that nasik has been put up in the non servicable area. the same fact was not told to me when i bought the product. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Zicom — Dual Policy in After Sales Service
This is first company I saw which is firstly interested in billing rather than providing service to the sub-standard materials manufactured and supplied. The customer care give one assurance whereas the service department tell another. Beware of ZICOM before buying its products.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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+91 22 4290 4290
501, Silver Metropolis, Western Express Highway, Goregaon, Maharashtra, India - 400063
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Zicom — Not repairing in warranty period since last 3 weeks
I have been followingup with Zicom. They do not come to repair the equipment in warranty period. Nobody even take note of how many days the complaint is pending.My complaint is pending since last 3 weeks, nobody is attending it.
Useless fellows.