I had purchased a 4-door wardrobe (Zuari make) from Chatterjee Furniture, Bally, Howrah, West Bengal in the months of November, 2008. For the last few months fungus growth has been found on the inner portion of the back wall of the wardrobe. Accordingly I lodged complaint with the dealer (Chatterjee Furniture, Bally, Howrah, W.B.) in the month of September, 2009. Being not favoured by any response from the dealer end again I lodged complaint with the customer care centre of Zuari in Kolkata. But it is a matter of surprise that after a lapse of considerable time my complaint is lying unattended too. This type of after sales service is unexpected & undesirable from a reputed company like Zuari. Was this information helpful? |
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