Comps Trade Pvt Ltd — order not yet received but payment is done

Hi,
My order id is [protected] and my awb number of ecom express is[protected]. I keep checking the tracking information on daily basis in ecom express. And the status would be something like this -
16:15 hrs bengaluru pickup failed, premise closed
13:46 hrs bengaluru out for pickup
13:17 hrs bengaluru pickup assigned
07:04 hrs bengaluru pickup rescheduled for next day

Everyday same thing is being updated saying pick up failed.
I have paid the amount as per your request in the mail in two transactions. I have even proof of it i will attach the screen shots of payment. I have paid the money to the mentioned number in the mail. I have even attached screen shot of it.
Also i have mailed nearly 6-7times at [protected]@compstrade.com. But till now i have not received any response from these people.
See guys if you are a fake company kindly i request you to send my money back at least. I literally don't want your product.
Don't play with emotions of innocent people. With less money offer i wanted to surprise my family with new phone but you guys are sitting enjoying by cheating us.
Please don't do this.
Request you to refund the money please.

Don't make public to take serious action against you guys. Please close this with request only
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Oct 22, 2017
Updated by LataChavan
I am adding the screen shot of today's status. Again same pattern is being continued. Please refund my money back please.

Oct 28, 2017
Updated by LataChavan
Hello is there anyone to reply for this fraud act.
Oct 28, 2017
Updated by LataChavan
Check these snapshots clearly ###.

Complaint comments 

Comments

Dear customer,
We have never received a notification from paytm about any such payment. We do see an order but its unpaid. We do not ship unpaid orders. Also complaint here the proper proofs of payments which should be the snap shots of your PAYTM Passbook. Also all our lines are active 24/7 and we reply to all emails in 1 hrs average time. Sir we do take all the reviews very seriously and can go to an extent of legal action in case of fake reviews.
LataChavan's [Complaint's author] reply, Oct 28, 2017
Hi those screen shots are from paytm passbook itself. Why will I post a fake review. I don't have any work or what. You guys are cheating customers. I have clearly sent the money on that day itself. You people are liars. Check the mail snapshot also. I have to the same number mentioned in the mail. Now I will take this to police. Its guaranteed. I will raise issues in the fraud list about your company. You will have to pay for this.
Sir why dont you complain to paytm and the courier company. Atleast they will take some action. Or is this complain only for the purpose of defaming the Company.
LataChavan's [Complaint's author] reply, Oct 30, 2017
Do you think I don't have any work or what.? I tried complaining to courier service but they replied saying contact your seller. And if these comps trade people are really genuine then why don't they reply to my mails which I have been sending them since last 20days at [email protected]?. See bro if you have received then well it's fine. Keep it with you. Let me handle my case. Better don't suggest me anything. And you want me to complain on paytm??. Which is quite genuine and trusted site of India. . Whereas once you check the reviews of these comps trade people. Then better share your thoughts. Anyways thank you for your suggestion. Which was of no use. Check all my proofs once then do let me know how I am trying to defame these non sense fake company.
I received my order on time so if you actually ordered then why not go to some practical complain like compalining to Paytm and get there merchant account closed or freezed.
### you people are cursed from innocent people. You guys will suffer hells death. Your fraud work will come to end soon. Eating money of innocent people and cheating them doesn't lead you a royal lyf. You people will suffer sure.

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