[Resolved]  Datawind Aakash — Not working from very first day

Dear Sir/Madam
Hello
I am waiting for your call or email very impatiently.

My problem is at is my tab Akaash is going to expire according
to it's billing.
they will not entertain me after that because they are not honoring me in guarantee period.
I am in a fix.
Help me or suggest me other way as consumer court etc.
thanks a lot
Bill Details;
BRIGHT TELECOM INDIA PVT LIMITED
C/O Drive India Enterprises Solution Ltd.
Mustall No. 11-12, Begumpur Khatola, behrampur industrial area,
N H-08, Gurgoan, Haryana, Pin Code ; 122001
Tel No.[protected]
email [protected]@ncarry.com
Rs. 2698.00
Date; 23/12/2011


regards
Pradeep Sud


From: "[protected]@datawind.com" <[protected]@datawind.com>
To: [protected]@yahoo.com
Sent: Monday, 8 October 2012 4:54 PM
Subject: RE: #23742 - Akosha Team has replied on your akaash ticket

Dear Customer

Thank you for contacting Datawind

Kindly provide your contact details and serial no. of the device which begins with P314..

If you face any problem, Please contact us on our technical support helpline.i.e.[protected].



Regards,
Technical Support Team

www.datawind.com


From: mohammad rizvi [mailto:[protected]@yahoo.com]
Sent: Monday, October 01, 2012 8:54 PM
To: [protected]@datawind.com
Cc: akash; akash
Subject: Fw: #23742 - Akosha Team has replied on your akaash ticket


----- Forwarded Message -----
From: mohammad rizvi <[protected]@yahoo.com>
To: "[protected]@ncarry.com" <[protected]@ncarry.com>
Cc: "[protected]@akosha.in" <[protected]@akosha.in>
Sent: Monday, 1 October 2012 7:24 PM
Subject: Fw: #23742 - Akosha Team has replied on your akaash ticket


----- Forwarded Message -----
From: mohammad rizvi <[protected]@yahoo.com>
To: "[protected]@akosha.in" <[protected]@akosha.in>
Sent: Sunday, 30 September 2012 4:56 PM
Subject: Fw: #23742 - Akosha Team has replied on your akaash ticket



----- Forwarded Message -----
From: mohammad rizvi <[protected]@yahoo.com>
To: "[protected]@akosha.in" <[protected]@akosha.in>
Sent: Wednesday, 26 September 2012 8:09 PM
Subject: Re: #23742 - Akosha Team has replied on your akaash ticket

Dear madam
Hello
I am waiting for your call or email very impatiently.

My problem is at is my tab Akaash is going to expire according
to it's billing.
they will not entertain me after that because they are not honoring me in guarantee period.
I am in a fix.
Help me or suggest me other way as consumer court etc.
thanks a lot
Bill Details;
BRIGHT TELECOM INDIA PVT LIMITED
C/O Drive India Enterprises Solution Ltd.
Mustall No. 11-12, Begumpur Khatola, behrampur industrial area,
N H-08, Gurgoan, Haryana, Pin Code ; 122001
Tel No.[protected]
email [protected]@ncarry.com
Rs. 2698.00
Date; 23/12/2011


regards
Pradeep Sud









From: Akosha Team <[protected]@akosha.in>
To: [protected]@yahoo.com
Sent: Wednesday, 8 August 2012 9:47 AM
Subject: #23742 - Akosha Team has replied on your akaash ticket


Dear pradeep sud,
Akosha Team just left a comment on ticket number : #23742
"Dear pradeep sud,

This is to update you that your issue has been taken up with akaash. We shall revert to you in the matter shortly and request you to bear with us until then. We thank you for your understanding and patience in the interim

Warm regards
Neetu Sharma
Akosha Team"
Reply

Note: This is an automatically generated mail. Do not respond to this mail.
Thank you,
Akosha Team
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Dear Pradeep sud,

We were going through old complaints that we were not able to resolve and came across the one filed by you (#23742). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.

Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.

Please feel free to contact us at [protected]@akosha.com.

Regards
Online Team
Akosha