Flipkart / Trascend Portable Hardisk — Refund delay

Address:

Thane, Maharashtra

Flipkart customer service is very bad. they always give false assurance & misguide the customers.
1.5 month passed but i am not able to use good hardisk.
after i got the transcend portable hardisk on 20th oct, 12. I checked it transfer speed is very slow.
I request them to reversal pickup. But they are lie to me that they arrange reverse pickup . but after 2 weeks waiting no body came
to pickup the hardisk. when i contact them in between they are telling me that after 2 days they will come. But in reality they not
arrange the reversal pickup. Then they told me to personally courier their product & they assure me that after that they
will refund my amount in theire wallet. So that i can buy new hardrive.
But again same thing . same false & liars customer service. 1 week passed & after daily communicating with them
they are telling tomarrow tomarrow.. even in email they told me tht they will transfer upto 1dec. but
today is 2nd dec. still no money deposited in my a/c