Confiance Subnet Solution Pvt Ltd — waytohotel.com confiance subnet solution pvt ltd not refunding amount

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	WAYTOHOTEL.IN

I am rajen. N shah bhavnagar-gujarat i randomly got a call from waytohotel.com which is based in noida, up under company - "confiance subnet solution pvt. Ltd." luring the customer for giving holiday packages at 10499 in which 4 people can stay for 3 nights & 4 days. Giving false assurance on giving samsung j7 mobile on buying this package. I pay him rs.10499/- on 18.3.2017. His contact no[protected]

This website is assoicated with tripgateaway.in where thousands of consumer complaints and petition for consumer grievances are registered. Now same people have started this fradulant practice under website name "waytohotel.com"

I have been misguided and given assurance on giving the assurance to do my booking procedure with one of the resort in matheran name "usha ascot". After getting my money rs. 10499 debited from my card i asked for the details and booking confirmation with hotel they started explaining about the policies of first confirmation process then sending hard copy of booking request 21 days prior then will get confirmation on booking. I found fishy and checked with hotels and got to know they don't have any tie up or association with any hotels.

As per their mails and company's refund policies that customer can ask for cancellation of the package prior making any booking confirmation done where 20% amount will be deducted for immediate cancellation which will be completed in maximum 5-7 working days. I am asking for the refund under their policies and waytohotel people are declining to cancel and giving fake promises.