Confiance Subnet Solution Pvt Ltd — WaytoHotel.com- Confiance Subnet Solution Pvt Ltd (Tripgateway) Refund Complaint - Fraud Company selling holiday packages

Address:	201301
Website:	www.waytohotel.com

I randomly got a call from waytohotel.com which is based in noida, up under company - "confiance subnet solution pvt. Ltd." luring the customer for giving holiday packages at 10499 & 7099 in which 4 people can stay for 3 nights & 4 days and 2 people can stay for 2 nights & 3 days in any hotel in india. Giving false assurance on giving sony xperia z2 tablet or samsung j7 phone gift on buying this package.

This website is assoicated with tripgateaway.in where thousands of consumer complaints and petition for consumer grievances are registered. Now same people have started this fradulant practice under website name "waytohotel.com"

I have been misguided and given assurance on giving the assurance to do my booking procedure with one of the resort in chikmangalur name "the serai". After getting my money rs. 17598 debited from my card i asked for the details and booking confirmation with hotel they started explaining about the policies of first confirmation process then sending hard copy of booking request 21 days prior then will get confirmation on booking. I found fishy and checked with hotels and got to know they don't have any tie up or association with any hotels.

As per their mails and company's refund policies that customer can ask for cancellation of the package prior making any booking confirmation done where 20% amount will be deducted for immediate cancellation which will be completed in maximum 5-7 working days. I am asking for the refund under their policies and waytohotel people are declining to cancel and giving fake promises.

After long persuasion and continuous phone calls they tried to take advantage of my situation by offering to return 10499 full amount and 3580 amount from package of 7099 if i take back my complaint from this forum.
I got the 10499 money from them on 5th Jan, but i was seeing so many people are also cheated hence i want to fight for getting the full amount of 7099 from them.

Thus i disagree about the refund proposal the waytohotel gave to money and try to loot my hard earned money in terms of policies and all.