[Resolved]  Confiance Subnet Solution Pvt Ltd — Not refunding amount way hotel noida travel holiday package.. Fraud on selling holiday packages at 10499

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:waytohotel.com

I am abhishek. I randomly got a call from waytohotel.com which is based in noida, up under company - "confiance subnet solution pvt. Ltd." luring the customer for giving holiday packages at 10499 & 7099 in which 4 people can stay for 3 nights & 4 days and 2 people can stay for 2 nights & 3 days in any hotel in india. Giving false assurance on giving sony xperia z2 tablet or samsung j7 phone gift on buying this package.

This website is assoicated with tripgateaway.in where thousands of consumer complaints and petition for consumer grievances are registered. Now same people have started this fradulant practice under website name "waytohotel.com"

I have been misguided and given assurance on giving the assurance to do my booking procedure with one of the resort in chikmangalur name "the serai". After getting my money rs. 17598 debited from my card i asked for the details and booking confirmation with hotel they started explaining about the policies of first confirmation process then sending hard copy of booking request 21 days prior then will get confirmation on booking. I found fishy and checked with hotels and got to know they don't have any tie up or association with any hotels.

As per their mails and company's refund policies that customer can ask for cancellation of the package prior making any booking confirmation done where 20% amount will be deducted for immediate cancellation which will be completed in maximum 5-7 working days. I am asking for the refund under their policies and waytohotel people are declining to cancel and giving fake promises.
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Jan 17, 2017
Complaint marked as Resolved 
hi, The complaint is not resolved. In order to get my money back WaytoHotel people asked me to take back my complaint from this forum then only they will refund. As i have no option, they made me agreed to accept their refund offer which was- 1. 10499 money they will return which was 100% of package 2. 3580 money will return from package of 7099 I feel still i am getting cheated and ASK FOR COMPLETE REFUND OF 7099. As this company is absolute fraud, just trying to do fool proof business by telling the policies. Over the phone call they give false promise. So i have decided to raise my complaint again in Consumer court and under IPC act will charge them.
May 15, 2017
Updated by [email protected]
log ur complaint in consumerhelpline.gov.in
Complaint comments 

Comments

Hi, how was your problem resolved

Even I got cheated how did it get resolved
This is not resolved and an another prank by the fraud company that u mark it as resolved, then they will provide the booking and still no booking update.
You people are planning to take any action against them. I also lost money and buy 2 products from those cheaters.
[email protected]'s [Complaint's author] reply, May 15, 2017
do a police complaint and share the complaint copy with them in email. They will get scared and will try to negotiate with u take back ur complanit and we will proceed for refund.. suggest to have all written communication via mail not through phone. do phone recording too and share with them as sample.

wish u all the best

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    Noida
    Uttar Pradesh
    India
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