[Resolved]  Connect Broadband — Connect Broadband fraud people & fraud service

Address:Mohali, Punjab, 160055
Website:www.connectzone.in

Hi,

I am Bharat Mahajan having Connect Broadband Connection.
My connection no is FTTH200649.
I am paying 1263rs per month. It's almost 15k to 16k per year.

My connection is not working from last 4days.

I have filed so many complaints to technical customer care of connect Broadband.

My complaint numbers in SMS are as below :-

Thanks For Calling Connect Customer Care.Your request no. is 31012453.

Thanks For Calling Connect Customer Care.Your request no. is 31018156.

Thanks For Calling Connect Customer Care.Your request no. is 31020534.

Thanks For Calling Connect Customer Care.Your request no. is 31022194.

Thanks For Calling Connect Customer Care.Your request no. is 31023833.

And lots of more.

I have filed so many complaints. But connect company is taking it very lightly. I am a professional Software engineer. I am working in IT Software development. My clients are from USA and Canada. I have lost lot of my business due to careless of connect Broadband.

They people are very shameless person. They don't know the meaning of professionalism. They don't care about the loss of other person.

Please solve my issue & recover my lost due to bad service provided by Connect Broadband & it's customer care.

My email ID is : [protected]@gmail.com

My contact number is :
[protected]

Thanks,
Bharat Mahajan.
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Jul 23, 2017
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Customer,

This is in response to your Complaint in which it is mentioned that you were facing issue regarding Technical Fault against your connect connection.
You have written us on customer care mail also where we had replied you with the resolution .one of our appellate team person had a word with you regarding your compliant & you had given us confirmation that technical complaint has been resolved and now connection is working fine .

Yours sincerely,
Appellate Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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