Consulting Rooms Private Limited — lg refrigerator/ dented refrigerator
Vavasu iyer on Oct 27, 2018
Order id od[protected]
On 14.10.18 the lg fridge 260 ltr was delivered. On 23.10.18 i raised a return and replacement request for lg 260 ltr fridge due to dent on the right side of top door and some issue with inner lining and door noise. Accordingly flipkart also arranged for technical visit to verify the same. The lg technician visited on 24.10.18 and after verification of top door and other issues informed to raise the issue of door with brand and at the most only door may be replaced. Since it seemed a minor issue i cancelled the return on 24.10.18. However t
On 25.10.18 on closer scrutiny it is observed that there is dent on the body as well in staight line with the dent on the door. This is not clearly visible due to the dark colour of the fridge and hence neither not seen by me earlier nor by the technician. The technician again visited on 25.10.18 and took photo of the dent. It is clear that the flipkart seller has given a dented fridge which is spoiling the reputation of flipkart. I therefore requested flipkart customer support to consider giving me new replacement immediately. However on 27.10.18 called and informed that the seller is only giving refund as the refrigerator is out of stock. I made it clear that i want only new replacement. It seems that the seller is not interested in giving replacement. I therefore request you to instruct seller & flipkart to give new replacement immediately.
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[Resolved] Consulting Rooms Private Limited - flipkart pending resolution of order id od11298749831941000
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