Continental Club Holidays — No services they provided

I tried much for booking, but they didn't response back. Even my holidays are finish but everytime they did same. Very bad no services only excuses.

I paid 32k but no services they provided

They are Big FRAUD FRAUD FRAUD FRAUD, They come here in Mohali and arrange meeting in Ek Noor Residency, Phase 1, behind motor market phase 1.
Sales team committed much services and told us you will receive all in welcome email within 48 hours. And said this agreement according 25 years membership it will change and add all commitments in welcome email.

But its very bad exp nothing they mention in welcome email and said only what mentioned in agreement that is only followed.