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Coolpad India Complaints & Reviews

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Last updated Sep 4, 2022
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Coolpad India Phone Numbers

Toll free
1800 1027 159
294
155
Phone
+91 22 3043 0101
152
77

Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 2

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Address:Kolar, Karnataka, 563101

Sir, i'm facing grid horizontal lines across the screen and it is give trouble to handle phone. Kindly provide solution for remove the grid line across the screen.
From last few days i am facing this problem and try to solves problem my end but it is not possible. Grid horizontal lines are give too much problems to handle the mobile phone. Please look into this matter as soon as....
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SANDEEP KUMAR coolpad mega 5A
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coolpad mega 5a

Address:KUSHMANDA NAGAR GHATAMPUR, 209206
Website:[email protected] and

Sir coolpad mega 5a 14/07/2019 bill number-902 6000rs siddhi omer telecom se liya tha.
Handset me 1 year warranty mili thi.
Handset me networking problem aa rhi hai. Handset me pictures clear nhi aa rhi hai & handset is very hang.
Shop me le kr gye lekin usne handset ko shi nhi krwaya or uske parts mistake kr diya hai or bol rha hai ki coolpad company ke handset shi nhi aate hai.
Coolpad company chor hai is types...
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A
arun9841
from Delhi, Delhi
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coolpad note 8 warranty issue

Address:coolpad india address unknown, 600004

I have given my coolpad note 8 for warrenty service since it porblem with headphone after a week i got back and faced several other issues like no call sound, vibirator not woking sound butten not working and all. Again they created another job sheet on 25-dec-2019 still now i dint get back and service center saying no parts rcvd from coolpad headofffice. I tried their customar care several times they not answering properly not just asking...
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V
vinni singhal
from Delhi, Delhi
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service not provide/ product quality poor

Address:delhi, New Delhi, Delhi, 110018

After lots of reminder to cool pad still i am not getting response from coolpad company. in warranty coolpad company mobile creating lots of issue. i already raised that issue to the concern person but still i am not received any solution form them.
need help

After lots of reminder to cool pad still i am not getting response from coolpad company. in warranty coolpad company mobile creating lots of issue. i already raised...
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V
vinni singhal
from Delhi, Delhi
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service not provide/ product quality poor fisher

Address:delhi, New Delhi, Delhi, 110018

Cool Pad India not able to provide proper services after sending reminder from past one year .Coolpad product is very poor product after some time product get heat up, hanging issue, voice / mic issue, auto re start, after replacement of PCB the problem remain same . many time inform to company and service center they are not able to resole my issue ... please help us...
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A
Anurag_1999
from Mumbai, Maharashtra
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update for coolpad note 3 lite

My phone "coolpad note 3 lite" with a model no cp8298_i00,
Series no cp8298i000x284b8cd4
Didn't get even a single update after purchase. My phone os is still hanging on "lollipop" and due to this my administration got invalid and i'm facing serveral issues with the system. The update application is showing that the system is of latest version which they mean as "lollipop version". Please do send me an update for "marshmallow"...
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kksaini279
from Jaipur, Rajasthan
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coolpad a-8

Address:E-92 Coral Castle Subhash Marg C-Scheme Jaipur, Jaipur, Rajasthan, 302001

Dear sir
I am purchase coolpad a8 dt.25.5.2019 by amazon but mobile is hanging & switch off on call i go your custmer care center ganpati plaza & tonk road jaipur but but both service agents ask me your mobile is out of service company is close this mobile service warranty amazon is chitting for you
Because this mobile is made since 2016
Please talk me what can i do i am goes custmer coart agnist amazon /coolpad company...
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V
vinni singhal
from Delhi, Delhi
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service not provide/ product quality poor

Address:delhi, New Delhi, Delhi, 110018

CoolPad India is not able to provide after sale service.
Many times i have contact with them but still no solution received from them.
spare parts not available in company also
No Authorized service center in delhi
Threat call received from Mr Rakesh
Help me
Dear Mr Rakesh,

today i visited your service center and i submitted my handset to Mr Aakash Owner of the Service centerbr...
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Yashsvi Maurya
from Mughal Sarai, Uttar Pradesh
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coolpad note 5 lite phone

Address:A 24 state bank colony, gayatri puram, behind nirmala convent, kursi road, lucknow., Lucknow, Uttar Pradesh, 226021

The fingerprint sensor of my phone is not working and the app used to modify fingerprint settings has disappeared.
And the microphone of my phone is not working well. During a call the person on the other side cannot hear my voice even if the network is good.
What should i do in order to resolve these problems? Pleas attend this complaint as soon as possible....
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T
trending things
from Nagpur, Maharashtra
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update of coolpad cool 1 c103 2016 model

Address:Nagpur, Maharashtra

I bought coolpad cool 1 in 2017 and now it is 2019 no update come from coolpad for this phone. Except your company other company are giving update to their phones properly. So why you come and launched product in india if you only give customer service to china. Leeco and coolpad collebrate and make cool 1 dual in which leeco has its android software and you made that phone. But leeco run out from india and cool 1 has system update is also...
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I have purchased a coolpad cool 1 dual from amazone. It takes about 8 hours to get fully charged. They given me an adapter of 5 v 2 a. May i know actually how much time did it actually takes to get fully charged. Company has mentioning in description about fast charging and i am not getting the benefit. So please give me a solution for this problem...
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animeshsrivastava014
from Deoria, Uttar Pradesh
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I'm complaining about coolpad mobiles

Address:211002
Website:www.google.com/url?sa=t&source=web&rct=j&url=www.coolpadindia.com/&ved=2ahUK

I bought my coolpad mega 2.5 d an year ago... I thought coolpad would be a life changing experience... But it turned out to the worst... Before coolpad i was using a redmi 1s which i thought was an avg. Phone... But this phone... What should i tell about this phone... Actually there is nothing to tell about... To be very precise, 'it is the worst phone one can ever buy'... Even micromax and karbon mobiles are much better than this... The...
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Niraj5555
from Bengaluru, Karnataka
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coolpad cool 1 - service denial from service center

Address:Pune, Maharashtra, 411014
Website:coolpad

I have purchased cool pad cool1 from amazon in jan 18 and the product is still under warrantee, went to service center in pune
As the phone was having screen touch issues, the service center denied of taking the phone and repairing it and gave the excuse saying the product is not available in the catalogue

Service centre name and address : p c support office no 9 1st floor sai towers opp murlidhar veg hotel near, 273,...
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GAURANG MANGUKIYA
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged

Website:They told me phone is out of warranty but it is not may be thata manufacturing problem

I brought coolpad's cool 1 in march 2018. After 2-3 month display shows black grid-like dead pixels sometime. Then i tried to find out service center near me so i get that in october when i see this update in a website. I immediately go for service and i gave bills and everything that they need. When i got there they told me that i need to wait for 30 minutes for checking the phone. He told me that there is no water or liquid damager they...
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Pronab Jyoti
from Lala, Assam
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coolpad coolplay 6 isn't getting repaired for last two month

Address:Kamrup Metropolitan, Assam, 781003

I submitted my device on 3rd august 2018 still it hasn't repaired, i contacted many times to customer care but they gave false promised to give within a week, they suggested me to give box details in click, previous jobsheet number, after giving all details still i haven't received my device, when i went to local service centre they said they have ended their contract and the phone is delhi service. Then again i contacted to toll free number...
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N
Nidin
from Kayankulam, Kerala
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update not providing

Just telling lies that the coolpad cool 1 update is progressing, and not available due to technical issues. Still no any security updates, version is outdated, it is purchased for 13000 rs and no any support from company. Android os is provided by lecco company, and phone is built by coolpad, don't know to whom should update is to be asked.
And the customer services is also bad. The parts of mobile is not available....
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Savita Kabra
from Mumbai, Maharashtra
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auto rotate and call issue.

Address:Thane, Maharashtra

The auto rotate is not working properly. When I want to rotate it dose not rotates many times and when I do not want to rotate it rotates sometimes. It is showing landscape view when I am on potrait mode and shows potrait view when I am on landscape mode
Also the calling is not working properly. sometimes the when I click the call button it disconnects call immediately. To make it again working I have to restart the phone which takes...
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Sayyed Faiz
from Suriapet, Telangana
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coolpad cool 1 4gb 32gb complaint about loudspeaker.

Address:New Delhi, Delhi, 110053
Website:Gadgets now .com

Dear,
Sir or mam,
I am mohd faiz i purchase mobile gadgets now on 22. Sep.2018 which is deliver on 24. Sep.2018. I chaked mobile everything ok but loudspeaker is not work so i cant keep this mobile beacause wihout sound mobile not good and when i talk with loudspeaker but loudspeker not work so please replace my mobile and my mobile number is [protected].
Thank you...
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K
kichumanu
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complaint about service center

Address:Thrissur, Kerala

Dear sir/madam,

I would like to have your kind attention on the issue that i am facing with the service support of your brand coolpad.

Please note that my phone coolpad note - 5 had an issue with its display recently. I have given my phone to the near by coolpad service center on 23-august-2018

At adr technologies - 40/8092 1st floor, dd junction buildings,, kochi, kerala 682035, india
br...
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Sushya7
from Morjim, Goa
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coolpad note 6

I'm from maharashtra... I'm sushant.
Sir...
I have bought coolpad note 6 on 27th may 2018 via flipkart...
List of problems met me while using your product in only 3 months:-
*the loudspeakers makes noise while playing songs..
*hangs too much when using messenger, whatsapp, instagram... It displays app isn't responding several times (Still i'm facing this problem since bought it)
*camera quantity is...
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